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Courtyard New Orleans Metairie

267 reviews
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Traveller (41)
Room & Suite (28)
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Overview
  • Excellent45%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“stayed here”(34 reviews)
“new orleans”(82 reviews)
“front desk”(50 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
25 Feb.26 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (267)Write a Review
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114
99
33
13
5
Show reviews that mention
All reviewsstayed herenew orleansfront deskfrench quarternice lobbyhotel is cleanshort drivequiet locationwould stay here againnice propertynext morningfree parkingstaff was friendlybeds were very comfortablethe young ladyclose to the airportmardi gras
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61 - 65 of 264 reviews
Reviewed 4 November 2016

The people working the front desk and lobby were exceptionally nice and helpful. We needed to add an extra night at the beginning of the week, and then had to cancel the last two nights of our stay at the end of the week, and...More

Thank Kelly T
Response from Brandon C, Manager at Courtyard New Orleans MetairieResponded 5 November 2016

Thank you for taking time out of your day to let us know how your stay went while you were in town. I am so happy that we were able to exceed your expectations while you were here. We strive to have all of our...More

Reviewed 3 November 2016

This hotel is very accessible off the Interstate or Causeway. It sits a few blocks off the main road so is quiet. It is an older Courtyard but is in great shape. WIFI works well and the fitness room is well equipped with nice equipment....More

Thank Sherpa2286
Response from Brandon C, Manager at Courtyard New Orleans MetairieResponded 5 November 2016

Thank you for taking the time to share your recent experience at the Courtyard New Orleans Metairie with us. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I have also shared your feedback...More

Reviewed 20 October 2016

We loved the big lobby - as we were with a large group & this was a really nice place to meet. The service was excellent from top to bottom. The room walls are thin! I could hear drawers open and close from rooms on...More

Thank ambormes
Response from Brandon C, Manager at Courtyard New Orleans MetairieResponded 5 November 2016

Thank you for taking the time to share your recent experience at the Courtyard New Orleans Metairie with us. I am happy to hear the other than the noise you had an enjoyable stay. I am very sorry that your room fell short of your...More

Reviewed 18 October 2016

This was a great little hotel. The staff were so great! Everyone was lovely and accommodating. My room was quiet. I stayed for two nights. The bed was one of the most comfortable I have slept in - and I am a bit of a...More

Thank cruznmel
Response from Brandon C, Manager at Courtyard New Orleans MetairieResponded 5 November 2016

Thank you for taking the time to let us know about your experience while choosing to stay with us here at the Courtyard New Orleans Metairie. I am happy to hear the service you received during your stay exceeded your expectations. We strive to be...More

Reviewed 8 September 2016

I gave this a very favorable review years ago but am now obliged to note some dissatisfactions. First, parking. We checked in yesterday around 4:00 and there was no legal place to park. It's been tight in the past but there's a difference between having...More

Thank museumgoer
Response from Brandon C, Manager at Courtyard New Orleans MetairieResponded 10 September 2016

We pride ourselves on delivering a memorable hotel experience during everyone's travels, we unfortunately fell short of our goal during your recent stay. Please accept our sincere apology for all of the issues you had with your stay. We were unfortunately addressing some needed parking...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 128 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 128 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
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Traveller (41)
Room & Suite (28)
Questions & Answers
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Chrystal M
14 July 2017|
AnswerShow all 6 answers
Response from MadisonCPA | Reviewed this property |
No. Close to city but not close enough for public transport I do not think. Not sure how far out the bus lines go out though.
0
Votes
Bill And Donna ... S
1 December 2016|
AnswerShow all 6 answers
Response from Glenda O | Reviewed this property |
They charge for breakfast.
0
Votes
Casey K
16 October 2016|
AnswerShow all 2 answers
Response from FJOJ | Reviewed this property |
You must ask before, but as there is plenty of space, it seems not so difficult to arrange it with them.
0
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12
Room Tips
"Request a balcony room for a good view."
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"Avoid adjoining rooms."
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"quiet and convenient"
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"Get the mini suite, We liked the sofa and room decor."
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