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Courtyard by Marriott New Orleans Metairie

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Traveller (47)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“stayed here”(34 reviews)
“front desk”(52 reviews)
“new orleans”(82 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Courtyard by Marriott New Orleans Metairie
Special Offer: New Orleans Tricentennial
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Offers from Courtyard by Marriott New Orleans Metairie
Special Offer: New Orleans Tricentennial
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Rooms
5 Jun.6 Jun.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (275)
There are newer reviews for Courtyard by Marriott New Orleans Metairie
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120
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All reviewsstayed herefront desknew orleansfrench quarternice lobbystarbucks coffeehotel is cleanshort drivequiet locationbusiness travelwould stay here againnice propertypleasant stayfree parkingstaff was friendlyhotel lobbynext morning
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51 - 55 of 272 reviews
Reviewed 21 March 2017 via mobile

Stayed here the night before our cruise. We stayed here for the price and I was very satisfied. Hotel is clean. Rooms are good size. Beds comfortable. Staff was friendly. Nice area in lobby that serves cocktails, beer, and food. It's is about 10 minutes...More

1  Thank cabo1130
Response from Brandon C, Manager at Courtyard by Marriott New Orleans MetairieResponded 22 March 2017

Thank you for taking the time to let us know about your stay with us while visiting the city. I am delighted to know that we were able to leave you with a positive lasting impression after leaving our hotel. It is our goal to...More

Reviewed 17 March 2017

Although it says "Marriott" on the inside, this hotel suffers from poorly trained staff and room accommodations that are fair. Either the property is short staffed or staff that don't care - you can never find them when you need them. What I found most...More

Thank LandofHopesandDreams
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 20 March 2017

Thank you so much for taking the time to let us know about the challenges you faced at our hotel. I would like to personally apologize for your experience during your most recent stay. Please rest assured that we have addressed your concerns with the...More

Reviewed 16 March 2017 via mobile

I was in town chaperoning for several performances that my son's school band made for several of the Mardi Gras parades. The location of this hotel was far enough away, that I was able to catch a cab home from downtown NOLA @ a reasonable...More

Thank MSAshley6
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 17 March 2017

Thank you so much for sharing your feedback with us! Our location is one of our best features - close enough to the excitement, but far enough to sleep deeply! Our associates are our greatest asset; I'm so glad you found them friendly and hospitable....More

Reviewed 13 February 2017

My husband and I spent the night at this hotel the night before a cruise. The bed was comfortable, the room was clean and the location is quiet. We could walk to several restaurants within 2 or 3 blocks. Also very convenient to New Orleans....More

Thank Lisa J
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 15 February 2017

Thank you so much for taking the time to share your feedback from your last stay here in Metairie. I am so glad that you found our hotel enjoyable and valuable. You are correct - our location is convenient to the cruise port, restaurants, shopping,...More

Reviewed 4 February 2017 via mobile

We had just gotten off a week long cruise and had many hours before our flights. A group of us decided on a day room at the courtyard and checked in. We were greeted by Demetrice Lewis with a huge smile. She was kind and...More

Thank Rocky J
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 9 February 2017

Thank you so much for sharing your experience with us! Demetrice is one of our best associates - she goes above and beyond for our guests on a daily basis. We will be sure to thank her on your behalf! We hope you'll stay with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
USD 115 - USD 288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 115 - USD 288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
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Traveller (47)
Room & Suite (34)
Dining (1)
Questions & Answers
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Chrystal M
14 July 2017|
AnswerShow all 6 answers
Response from MadisonCPA | Reviewed this property |
No. Close to city but not close enough for public transport I do not think. Not sure how far out the bus lines go out though.
0
Votes
Bill And Donna ... S
1 December 2016|
AnswerShow all 6 answers
Response from Glenda O | Reviewed this property |
They charge for breakfast.
0
Votes
Casey K
16 October 2016|
AnswerShow all 2 answers
Response from FJOJ | Reviewed this property |
You must ask before, but as there is plenty of space, it seems not so difficult to arrange it with them.
0
Votes
Room Tips
"For adults, I would not recommend the sofa bed."
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"Avoid rooms near the elevators"
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"Request a balcony room for a good view."
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"quiet and convenient"
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