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Courtyard New Orleans Metairie

PricelineUSD 109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 162*
USD 109*
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USD 137*
USD 137*
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Courtyard New Orleans Metairie
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New Orleans Metairie
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Showing 232: English reviews
Saint Louis, Missouri
Reviewed 13 May 2016

Stayed here for business purposes a couple of nights in New Orleans. Easy access to airport, totally updated, clean and vibrant. No breakfast but a starbuck's-like lobby service. Beautiful rooms. Wish I had their decorator. Not fussy but very styled. Love it. Great business environment. Into the French Quarter, about 15 minutes. But away from all the riffraff and noise....

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Helpful?
Thank showmestate12
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank your for your taking the time to let us know how much you enjoyed your stay with us! We are very happy to hear that you like our spacious and clean rooms and complementary parking . We hope that on your next visit to our hotel you have spare time to enjoy a quiet relaxing time in the pool...

Baton Rouge, Louisiana
Reviewed 6 May 2016

Booked rooms for company I work with, and the young lady helping me was so patient, and quite the professional. I spoke with them several different times and they were the same on each occasion. I even received a few calls back confirming some of the information I submitted because they wanted to make sure none of my staff was...

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Helpful?
Thank ametoyer
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking time out of your day to let us know how your stay went while you and your staff were in town. I am happy that we were able to exceed your expectations while you were here utilizing our hotel for your trip. We strive to have all of our guests leave with lasting memories of great...

Jacksonville, Florida
Reviewed 6 May 2016

We were at this location for 5 nights. Every person that was a representative for Marriott at this location went out of their way to be helpful and assist us making our stay better than being at home. The desk clerks who checked us in and out as well as getting us cabs, coffee and information were professional, polite and...

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Helpful?
Thank RCLight
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know how we did during your last stay here in Metairie. I am so delighted to hear that you found our hotel enjoyable and valuable. We strive to have everyone leave with the feeling of enjoyable remembrance because of the service and quality of the product that we offer....

Rayne, Louisiana
Reviewed 28 April 2016

We stayed here with our 3 daughters for their first trip to visit New Orleans. Hotel was in great shape and the hotel staff was very nice! I would stay here again. Very easy to drive down to the French Quarter (15 mins) and the Zoo (15 Mins)

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Helpful?
Thank Ragincajun2000
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your previous stay with us while in the Metairie area. I am delighted to know that we were able to leave you with a lasting impression after leaving our hotel. It is our goal to keep people coming back by wowing them with our service and great...

Ohio City, Ohio
Reviewed 27 April 2016

Very clean hotel. Staff was helpful and had suggested a scooter for my disabled spouse. This helped make our trip flow smoother. My only other suggestion would be that breakfast be included in the price of the hotel which was a bit steep. It also would have helped save time throughout our stay there.

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Helpful?
Thank Yvette A
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your experience while choosing to stay with us here at the Courtyard New Orleans Metairie. I am happy to hear the service you received during your stay exceeded your expectations. We strive to be the best as we know there are a lot of options for travelers in the...

Reviewed 24 April 2016

We had a very good experience at the Metairie Courtyard. Demetrice went above and beyond duty to accommodate us after our travel agent accidentally cancelled our reservation. The hotel was clean and comfortable. We used a cab to get around but it was nice to have a room that was away from the hustle and bustle. This also gave us...

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Helpful?
Thank Sherri O
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for letting us know about your recent stay. We are glad to hear that you enjoyed our location and the proximity to food stores and shopping centers. I am also pleased to know that our team was able to help you and made you feel welcomed. I will make sure that Demetrice is recognized for all of her...

New Orleans, Louisiana
Reviewed 18 April 2016

I had an outstanding experience at the Metairie Courtyard. I was checked by Demetrice who went above and beyond to find us a room although we were early and the hotel was booked. I would certainly return. Thanks Gus

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Helpful?
Thank azzumba
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Gus, Thank you for taking time out of your day to let us know about your recent stay with us while you were in town. I am so happy that Demetrice was able to take care of you and make you feel appreciated as a guest of ours. The people we have working at the hotel is what sets us...

Chicago, Illinois
Reviewed 6 April 2016

I liked this hotel. There was ample parking (I was there early in the week, so I can't vouch for weekends) and the property seems newer. I needed an extra set of towels and received them within ten minutes of calling the front desk. The walls are super-thin, though. I heard conversations in the hallway, the phone call of the...

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Helpful?
Thank frequenttraveler806
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let everyone know how much you enjoyed staying with us when you traveled to the area. I am so happy that we were able to make your stay an enjoyable one. That is always what we strive for when our guests are here. I will make sure the staff knows that...

Reviewed 5 April 2016 via mobile

The lady at the front desk was rude. I asked if I could have a late checkout because I was coming back from an early morning triathlon race to sleep in a little bit. Well... They slided the receipt under the door at 2am in the morning which interrupted my sleep and it was "freaky" (I shouldn't feel scared at...

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Helpful?
Thank Rod G
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard New Orleans Metairie with us. I am very sorry that your stay fell short of your, as well as our, expectations. Please rest assured that your comments have been shared with the entire team in an effort to improve our service. I again want to apologize...

Brunswick, Georgia
Reviewed 29 March 2016

I would give this place a 1 for safety and a 5 for comfort and accommodations. That falls squarely at a 3. The hotel itself was clean, and very nice. The beds were comfy, the pillows were large and fluffy. The regular staff were friendly and accommodating. The problem was that the tub was very slippery, and when I was...

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Helpful?
Thank GA-Beach-Bum-1966
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your most recent stay. I am sorry that you had to encounter some issues while you were staying with us, as it appears you did enjoy your stay if not for those problems. I want to take this opportunity to apologize for these issues on behalf of the entire...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Price Range: $149 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Orleans Metairie staff and other travellers.
3 questions
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New York
Birmingham, Alabama

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Questions? Get answers from Courtyard New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a balcony room for a good view.”
insurancebiller2, 10 Apr 2017 | Read review
“Avoid adjoining rooms.”
TomD366, 26 Mar 2017 | Read review
“quiet and convenient”
LisaJ787, 13 Feb 2017 | Read review
“Get the mini suite, We liked the sofa and room decor.”
Steambotwilly, 2 Dec 2016 | Read review
“If one or more smoke I would request a room with a balcony...My husband had to go down and outside to smoke..”
garathcindyh, 12 Nov 2016 | Read review
5 of 5
Priceline
USD 109* /night
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CourtyardUSD 137
Orbitz.comUSD 137
HotelQuicklyUSD 162
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*Disclaimer
Prices are for 1 room, 2 adults
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