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Extended Stay America - New Orleans - Metairie

Traveller (30)
Room & Suite (27)
Dining (2)
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Hotel website
3300 I-10 S. Service Rd. W., Metairie, LA 70001 See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - New Orleans - Metairie
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30 Sep.1 Oct.
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
There are newer reviews for Extended Stay America - New Orleans - Metairie
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All reviewswould stay againsafe areagreat place to stayrefrigeratorrepairquarter
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21 - 25 of 109 reviews
Reviewed 7 July 2017

If you don't want to be in downtown this hotel is very good option. Room was very clean and spacious and the hotel itself wasn't that far from the downtown...maybe some 15 minutes drive and I caught peak hour..so not bad at all. I mean,...More

Thank Marija Z
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 8 July 2017

Marija, it was a pleasure to have you as our guest at Extended Stay America - New Orleans – Metairie and we are delighted you were able to bring your 4-legged family member, too. We love taking care of our guests, and we are happy...More

Reviewed 4 July 2017

Front Office Staff is outstanding but every other outlet is horrible. They start construction at 7 AM on Saturdays, housekeepers have horrible attitudes when you ask for towels or toiletries and they have roachesMore

Review collected in partnership with Extended Stay
Thank taniesha b
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 6 July 2017

Taniesha, thank you for letting us know about your stay. We sincerely apologize for the service and housekeeping issues you experienced and the inconvenience they caused. To make sure this does not happen again, I am actively working with my team to improve our guest...More

Reviewed 30 June 2017

Good stay...we had an excellent time...NOLA is such a fun place..don't be afraid to go there...my reason for being there was a joyous occasion...Cousin is staying there hoping for a liver transplant..she will die otherwise and I am thankful to be able to visit with...More

Review collected in partnership with Extended Stay
Thank jennygU2498UP
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 1 July 2017

We appreciate your review of your recent stay at Extended Stay America - New Orleans – Metairie during your loved one's medical procedure. We are glad you found our hotel quiet and clean, and our staff friendly and courteous. Thank you for your recommendation, and...More

Reviewed 30 June 2017 via mobile

This hotel is mediocre at best. Somewhere to lay your head until the next day. They have a kitchen but it's very small. The refrigerator takes up most of the space. They have one cart downstairs to bring up your belongings and it's very outdated....More

Thank Joi I
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 3 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 20 June 2017

Great place to stay. Eat in (cooked blue crabs bought from the seafood market in Westwego) ... quiet so you can recover from a night on Bourbon Street.. staff was responsive to all our needs.. dishes and silverware were available, so no paper plates and...More

Review collected in partnership with Extended Stay
2  Thank Howard S
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 21 June 2017

Thank you for your fabulous review of Extended Stay America - New Orleans - Metairie. We are delighted to read you liked our attentive service and your room with a kitchenette. It was a pleasure to have you as our guest, and we hope to see...More

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
USD 88 - USD 191 (Based on Average Rates for a Standard Room)
Also Known As
Kenner Extended Stay
Extended Stay America Kenner
Extended Stay Metairie
United States > Louisiana > Metairie
Traveller (30)
Room & Suite (27)
Dining (2)
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Questions & Answers
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Kadin M
30 June 2017|
AnswerShow all 2 answers
Response from Howard S | Reviewed this property |
I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
Room Tips
"The rooms, hallways, lobby are filthy. The linens, blankets,etc are filthy."
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"stay away this is not your hotel"
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"Quieter on the faside in front of the lift door opening (to back?)"
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"drug, danger, dirty, rude, unprofessional"
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