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Holiday Inn Metairie New Orleans Airport

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#10 of 22 Hotels in Metairie
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Metairie New Orleans Airport
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274 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Metairie New Orleans Airport
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Showing 267: English reviews
Alabaster, Alabama
Reviewed 17 June 2015 via mobile

This Holiday Inn is where I stay when in in Metairie! It's rooms are very nice and spacious. The staff can't be beat. Had one of the staff going to a another floor and ask me if everything was ok with my room. Before I got off the elevator he said if I needed anything just let them know! The...

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Helpful?
1Thank Ben B
HIMetairie, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Hi Ben B, Thanks for coming back to stay with us! We are dedicated to providing you with excellent customer service and we’re glad we could make you feel at home. We’ll see you next time you’re in New Orleans! Sincerely, Holiday Inn Staff

Reviewed 16 June 2015 via mobile

Very friendly staff, typical size hotel rooms, clean. Very good cookies at the front desk in the lobby. We had a little confusion about the breakfast vouchers(we stayed with a group). The manager at the restaurant took care of the issue and made everything good. Would stay here again.

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Helpful?
Thank Nicole0102
HIMetairie, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Hi Nicole0102, Thanks for taking the time to leave us feedback. We hope to see you again on your next visit to New Orleans! Thank you, Holiday Inn Staff

Columbia, mo
Reviewed 15 June 2015 via mobile

We stayed here for one night before leaving on a cruise. It certainly isn't much to look at from the outside, but the lobby is nice. It is clear that the hotel has been renovated to an extent...just not all the touches to make you believe in a full renovation. Our room on the 9th floor was clean and large,...

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Helpful?
Thank Hayelle
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Hayelle, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the renovation and the room. However, we’re sorry we fell below your expectation regarding the bathroom. We will address this concern. I assure you that the feedback of our hotel will...

Nashville, TN
Reviewed 8 June 2015

The hotel is nice and the view from the upper floors is one of the better ones in the area, however having stayed at other local hotels I was disappointed to not have any free breakfast options. Having a bar attached is nice, but I would rather have breakfast included. The elevators smell like gas when they open, which really...

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Helpful?
1Thank Rebecca F
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Rebecca F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk being helpful. However, we’re sorry we fell below your expectation regarding the elevator, parking and the sound proofing. We will address these concerns. I assure you that...

seattle
Reviewed 5 June 2015

Good location if you have a car and easy access to the city. Right off the freeway with a convenient store next door. Fast food and shopping down the other direction about a mile. Went with high school group to the jazz fest. It was comfortable and quiet. The pool area was okay but the design is strange. The building...

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Thank schmotz
Reviewed 2 June 2015 via mobile

So far so good will update as the week progresses. Check in was simple and easy. Did have to get one of my key cards reprogrammed but that was quick and easy. My stay earned me free breakfast at the hotel restaurant.

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Helpful?
Thank Travelguy8603
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings Travelguy8603 Thank you for staying with us at the Holiday Inn Metairie. We do hope the rest of r your visit with us was enjoyable and we hope that we can serve you again. The Holiday Inn Staff

Reviewed 31 May 2015 via mobile

My first impression of this hotel came from my Shuttle Driver Brian, he is very friendly and welcoming and then the front desk staff were the same way! The lobby looks comfortable and the rooms are very comfortable.

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Thank S D
Reviewed 26 May 2015

First of all, the beds were comfortable, staff were friendly and mostly helpful though my children slept on the floor because no one ever brought the rollaway bed I was promised both on the phone before arrival and at check-in. However, the noise level was completely over the top. I had to go buy earplugs because I was up much...

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1Thank Shelley O
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Shelley O, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you found the bed comfortable. We apologize for the inconveniences you have experienced with the absence of a roll-away bed and with the noise. Rest assured that this matter will be looked into. I assure you...

Reviewed 26 May 2015 via mobile

Very positive. It always has been...that is why we keep coming back. We come her regular medical check-ups and procedures at a near-by hospital. Price is good. Food is good. Everyone is friendly. Customer service is A+. Always willing to help.

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Thank tjack324
Liberia, Costa Rica
Reviewed 13 May 2015

I stay here often, I find that the hotel is generally clean and the staff are very helpful. If there are no airport pickups they sometimes will drop you at the mall nearby. The only gripes I really have are that the electrical outlets or very worn out so your cords sometimes don't make good contact and charge correctly. This...

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Helpful?
Thank puravidasteve
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear puravidasteve, We appreciate your time in writing this review. We are glad to know that you found our hotel generally clean and with helpful staff. However, we are sincerely sorry for the issues you had with the electrical outlets. We take all comments into consideration and welcome any opportunity to improve. Again, thank you for your valued feedback and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: $175 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Metairie New Orleans Airport staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Metairie New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room for more natural light”
 of 5 bubbles felicef151, 21 Oct 2016 | Read review
“Get a room on the back side of hotel.”
 of 5 bubbles 382timl, 30 Sep 2016 | Read review
“go somewhere else”
 of 5 bubbles shirmart, 8 Jul 2016 | Read review
“Do not use corner rooms they seem to be much hotter.”
 of 5 bubbles LadyCaptain, 22 Jun 2016 | Read review
“There's a nice mall very nearby (up causeway across the road) and a whole foods a exit down. stay away from noisy streetside.”
 of 5 bubbles Drej_Stu, 20 Jun 2016 | Read review
5 of 5