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Holiday Inn Metairie New Orleans Airport

307 reviews
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Traveller (74)
Room & Suite (59)
Dining (4)
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Overview
  • Excellent26%
  • Very good41%
  • Average24%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(48 reviews)
“new orleans”(72 reviews)
“an older hotel”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (307)Write a Review
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80
116
73
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12
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All reviewsfront desknew orleansan older hotelfrench quarterpre cruise stayshuttle drivernext morningminute driveone night stayhotel roomsoff the highwaybed was very comfortableup to datedesk stafffelt safemini fridgehallway
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21 - 25 of 300 reviews
Reviewed 3 July 2017 via mobile

Clean, standard rooms. Friendly service and helpful staff. Continental breakfast was decent as expected. Friendly, efficient shuttle service to and from airport. No complaints, enjoyed my one night stay.

Thank Laurie B
Response from James M, Manager at Holiday Inn Metairie New Orleans AirportResponded 4 July 2017

Thank you for your feedback! We look forward to having you stay with us again!

Reviewed 3 July 2017 via mobile

So why is this hotel being advertised as 4 stars or even 3 stars is beyond me. I'd give it 2.58 stars. Just because the lobby is somewhat nice doesn't make it a nice hotel. Check in was smooth n the ladies were nice. But...More

Thank Atlakgrl
Response from James M, Manager at Holiday Inn Metairie New Orleans AirportResponded 4 July 2017

Thank you for your feedback. We will share your concern with our team and handle accordingly. We have replaced all carpet in all guests' rooms and hall ways, we have new 50 inch TVs and all new lobby furniture as well. We are working on...More

Reviewed 1 July 2017 via mobile

We had a great experience at this hotel. The desk staff went out of her way to help us,very friendly,clean room guest services were very kind to bring up extra linens continental breakfast was really good and fresh.

Thank Funforu1578
Response from James M, Director of Sales at Holiday Inn Metairie New Orleans AirportResponded 4 July 2017

Thank you so much for your feedback! We will share your comments with our team! We look forward to having you stay with us again!

Reviewed 27 June 2017

The hotel was great! It was convenient and clean. I'm not sure why it has such a low rating, we had a great experience. Pros: - Staff friendly - Room Clean - Room Spacious Con's - Not enough power plugs in room

Thank Lisa D
Response from James M, Director of Sales at Holiday Inn Metairie New Orleans AirportResponded 4 July 2017

Thank you so much for your feedback! We will share your comments with our team

Reviewed 16 May 2017

I was here for a conference. There were a couple of problems, but I enjoyed the room and the service of the folks that came to help me. They usually arrived pretty quickly and that stood out in my mind. Problem One: There was a...More

Thank ZJnsn
Response from James M, Manager at Holiday Inn Metairie New Orleans AirportResponded 17 May 2017

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We will continue to provide you with excellent customer...More

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13456760
About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
USD 113 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (59)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
amyann3384
2 November 2017|
AnswerShow all 5 answers
Response from Tahane K | Property representative |
We do have a parking log for long term parking if you are leaving your vehicle.
0
Votes
heathermalliff
23 July 2017|
AnswerShow all 3 answers
Response from mass31 | Reviewed this property |
you can indeed take a Uber ride for 15 dollars as they have no shuttle to the French Quarter. It is ok for one ride but would not recommend to do it everyday.
0
Votes
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teachervic
16 July 2017|
AnswerShow all 6 answers
Response from James M | Property representative |
We have a complimentary 24 hour shuttle to and from the airport only. We are working on getting transportation to the cruise port for our cruise package but that's in the making.
1
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123
Room Tips
"all rooms are great you will love the view anywhere"
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"Asked not to be on Causeway side, and it was quiet on the side facing La Quinta"
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"Go somewhere else."
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"Elevators (3) are slow so lower floors are more convenient."
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