We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Metairie New Orleans Airport

Booking.comUSD 113*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 279*
USD 113*
Great Deal
USD 114*
USD 114*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Holiday Inn Metairie New Orleans Airport
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

283 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 276: English reviews
Start your review of Holiday Inn Metairie New Orleans Airport
 Click to rate
Chicago, Illinois
Reviewed 2 weeks ago

I was here for a conference. There were a couple of problems, but I enjoyed the room and the service of the folks that came to help me. They usually arrived pretty quickly and that stood out in my mind. Problem One: There was a huge water bug. HUGE. The serviceman said that it probably came up through the pipes....

 Report
Helpful?
Thank ZJnsn
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We will continue to provide you with excellent customer service. We do hope to have the opportunity to welcome you back in the future,...

Dardanelle, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 9 April 2017

Everyone was absolutely awesome at the hotel. From the front desk to the staff that you passed in the hallway. It is always great to be reminded what true Southern Hospitality is all about after working on the road and traveling all over the US. My room was immaculate and the service was spectacular. I wish they had smoking rooms...

 Report
Helpful?
2Thank Bruce B
About Hotel's Favourite Review
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking time out to provide us with your feedback! I will be sure to pass your comments on to our entire staff ! We really work hard to ensure outstanding customer service and keep our facility clean and up to date. We look forward to having you stay with us again!!

Missouri City, Texas
Reviewed 2 weeks ago via mobile

We really enjoyed our stay here although it was pretty short. Just stayed prior to our cruise the next morning. The staff at check in were very nice and accommodating as I ask for a room on a higher level and she seemed glad to oblige my request. It was very conveniently located near stores and restaurants which was nice.

 Report
Helpful?
Thank Kim H
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you for taking the time out to provide us with your valuable feedback! We appreciate your business and look forward to providing you with our outstanding customer service once again!

tournefeuille
Reviewed 3 weeks ago via mobile

I have stayed one night only in this hotel as it is located in between downtown and the airport. I chose this hotel as it was offering a complimentary shuttle too. But things went really wrong as I could not get hold of anyone at the hotel on a saturday 8pm. I remained on the phone for more than 15...

 Report
Helpful?
Thank mass31
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

South Houston, Texas
Reviewed 4 weeks ago

We were coming in for a funeral at the last minute with a elderly lady. They took care of everything from her wheel chair to my coffee!!! Really they brought me coffee because I couldn't come down to the restaurant and leave her alone! Long couple of days and we could not have asked for anything more!! Thanks for the...

 Report
Helpful?
Thank Traveling_Feet_Duo
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking time to provide us with your feedback! We strive to provide outstanding service . I am glad we were able to make your visit with us a great one to remember! Best Regards Management

Loveland, Colorado
Reviewed 20 April 2017

Being a fan of a good night's sleep, the blackout blinds of recently remodeled H.I's are wonderful. And quiet; though very close to the airport, never heard a plane. And tubs; some hotel brands, new or remodel, have no tubs. When H.Inns remodels or builds, they seem to keeps tubs. Yea! Sitting in a plane or car for hours makes...

 Report
Helpful?
2Thank William Z
Panama City, Florida
Reviewed 9 April 2017 via mobile

My husband and I are in town for the French Quarter Festival. The breakfast here was very good. Hospitality was very accommodating. We would consider staying here again. Also, parking is free. That's a plus in New Orleans.

 Report
Helpful?
Thank Kareta M
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking the time out to provide us with your feedback! We work hard in providing our guests' with outstanding customer service! We look forward to having you stay with us again! Best Regards, Management

Oakland, California
Reviewed 5 April 2017

The first problem was when we called for the hotel shuttle about 11pm. We were told they were doing a shift change and to catch a cab and they would pay for it. When we get to the check in desk they ask us for the cab receipt I told them I was not told I needed a receipt and...

 Report
Helpful?
Thank Angelou11
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Mr. Ruthann Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Daytona Beach, Florida
Reviewed 30 March 2017 via mobile

A great visit that started with an exceptional front desk person- Whitney- who checked me in. Great personality and made me feel welcome right away. The room is spacious and clean. The fitness room is nice and has a variety of options. Highly recommended!

 Report
Helpful?
Thank Dan M
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking the time out to share your wonderful experience with us!! We really do appreciate the feedback! We look forward to having you stay with us again!! We will be sure that Ms. Whitney gets the message as well. :)

Manchester, United Kingdom
Reviewed 12 March 2017 via mobile

I was in New Orleans for a conference and decided to move to this hotel for a night after the event as weekend hotel rates in downtown New Orleans are crazy and i had a couple of days before my flight home and wanted to explore the local mall (which is disappointing). The hotel is a short taxi ride from...

 Report
Helpful?
Thank DlrowTraveler
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

100 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (69)
Viewed
Bathroom (8)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
2:51
Videos (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Metairie hotels
0.9 km away
Country Inn & Suites By Carlson, Metairie (New Orleans)
3.1 km away
Sleep Inn & Suites
Sleep Inn & Suites
#1 of 22 in Metairie
552 reviews
0.8 km away
Best Western Plus Landmark Hotel & Suites
Show Prices
Show Prices
Show Prices
0.4 km away
Sheraton Metairie New Orleans
0.3 km away
Courtyard New Orleans Metairie
0.3 km away
Residence Inn New Orleans Metairie
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N Causeway Blvd, Metairie, LA 70001-1934
Region: United States > Louisiana > Metairie
Price Range: $138 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Hotwire, Priceline, Booking.com, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Holiday Inn Metairie New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Metairie New Orleans Airport staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Holiday Inn Metairie New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 6 was great room 621 611 the back corners”
Traveling_Feet_Duo, 1 May 2017 | Read review
“Ask for a corner room for more natural light”
felicef151, 21 Oct 2016 | Read review
“Get a room on the back side of hotel.”
382timl, 30 Sep 2016 | Read review
“go somewhere else”
shirmart, 8 Jul 2016 | Read review
“Do not use corner rooms they seem to be much hotter.”
LadyCaptain, 22 Jun 2016 | Read review
5 of 5
Booking.com
USD 113* /night
View Deal
HolidayInn.comUSD 114
Hotels.comUSD 114
AMOMAUSD 279
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates