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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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232 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Mississippi
Reviewed 1 week ago via mobile

We stayed at this hotel this weekend for a church related conference and I was pleasantly surprised. The hotel is newly renovated and near the mall and several restaurants. Nice, friendly staff who ensured our stay was enjoyable. The breakfast was one of the best that I have experienced with several choices, but the layout of the dining area was...

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Helpful?
Thank kimrj2
Management response:

Dear Kimrj, Thank you for staying here with us a the Metairie Residence Inn. We greatly appreciate you feedback. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

North Houston, Texas
Reviewed 2 weeks ago

Not only is this a clean, well located, economical place to stay away from home, but they will also make groceries for you while you're out having fun. (New Orleans "speak" for going to the grocery to buy food) How can you beat that? Look for the grocery list in your room if you want to take advantage of this...

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2Thank TwoPesos-78
Management response:

Dear TwoPesos-78, Thank you for staying here with us at the Metairie Residence Inn. We greatly appreciate your feed back. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

United States
Reviewed 2 weeks ago

This hotel is nice, clean , halfway decent breakfast. HOWEVER, when you check in make sure that you KNOW what the rate is because if they make a mistake they will not correct it and will be quite rude to you. I was not informed that there was a rate change in my room over the course of the week...

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Helpful?
Thank WhynotTravelMore
Management response:

Thank you for staying here with us at the Metairie Residence Inn. We appreciate you choosing our hotel during Mardi Gras and the All-Star weekend. We appreciate you feedback and it will be taken into account. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Hempstead, New York
Reviewed 2 weeks ago

The hotel was very clean and quiet. Our room was nice, clean and comfortable. The staff was very friendly and made us feel at home. Mary Davis went the extra mile to ensure we had everything we needed from the moment we stepped in the hotel. We will definitely be visiting this location again and I hope to see Mary...

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Helpful?
Thank insouciant2017
Olivia B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback with us! We strive to be your "home away from home" when you're in Metairie, and we're so glad you ejoyed yourself! Mary is a gem, and I'll ensure she's thanked on your behalf for all she did. We look forward to your next stay!

Fishers, Indiana
Reviewed 2 weeks ago

We stayed here for a night as we were leaving New Orleans and wished we could have stayed longer! We usually stay in regular hotel rooms and our kids thought we were staying in a palace with two bedrooms, 2 bathrooms and a kitchen. This really made staying as a family more comfortable and easy. The hotel was undergoing renovations...

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Helpful?
Thank ButteredToast
Management response:

Dear ButteredToast, Thank you for staying with us here at the Metairie Residence Inn. We greatly appreciate your feedback. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Abbeville, Louisiana
Reviewed 2 weeks ago

The breakfast was awesome! The food was Delicious and the service was great! Ms. Deborah Smiley was awesome! She was very delightful. She went around asking if anyone needed anything was on top of all the food being served .

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Helpful?
Thank Kim T
Management response:

Dear Kim T, Thank you for staying here with us here at the Metairie Residence Inn. We greatly appreciate your feedback. I will let Ms. Smiley know she had a great impact on your stay. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Orange
Reviewed 3 weeks ago

Overall, this Residence Inn is a great place to stay. Price was good, desk staff was courteous and efficient. Amenities were nice. The evening social with dinner was great with one exception. I made a comment to Yolanda, who was managing the food that night. She asked if I would comment on Trip Advisor so she could get some praise...

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Helpful?
Thank runnerdaddy
Management response:

Dear runnerdaddy, Thank you for staying here with us here at the Metairie Residence Inn. We greatly appreciate your feedback. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Reviewed 3 weeks ago via mobile

For the brief time i was there, the staff was great and the room was spotless. Deborah Smiley was very prompt, professional, and courteous running the breakfast bar especially. I fully intend to make this location our primary poc when we are in the area.

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Thank Jeremy A
Management response:

Dear Jeremy A, Thank you for staying here with us here at the Metairie Residence Inn. We greatly appreciate your feedback. I will let Mrs. Deborah know that she has made a big impact on your stay. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Apple Valley, California
Reviewed 3 weeks ago

where to begin. my wife was sent to new orleans ochsner transplant center for a liver transplant . we arrived on december 21 2017. i cannot thank the staff enough for the way they took us in and made us feel like family. debra,yolanda,brian there are just to many to name. our stay ended up being much longer after a...

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Helpful?
Thank jmrcg
Management response:

Dear Jmrcg, Thank you for having your home be here with us for 73 days. We greatly appreciate your feedback. The best back of our job is having our guest feel like family. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Independence, Iowa
Reviewed 4 weeks ago via mobile

We had a great experience. Clean rooms, amazing breakfast. Qiana was wonderful! She took care of everything I asked for. I would definitely stay here again. There is a full size refrigerator, microwave, sectional and king bed. It is also close to shopping and not for from all of the action that New Orleans has to offer!

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Helpful?
Thank 407kathrynp
Olivia B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback with us! Our guest rooms are fully-equipped and intended to be your "home away from home," and we definitely have a great location! I will ensure that Quiana receives the recognition she deserves for taking such great care of you. We hope to welcome you back to the Residence Inn again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: $216 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Metairie staff and other travellers.
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Vermont
1 month ago
Gilbert, Arizona
6 months ago
East Berkshire, Vermont

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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get there before all the rooms are gone, not a bad one in the house!”
 of 5 bubbles TwoPesos-78, 10 Mar 2017 | Read review
“Check your rate”
 of 5 bubbles WhynotTravelMore, 10 Mar 2017 | Read review
“this is an extended stay motel. rooms have kitchens”
 of 5 bubbles jmrcg, 3 Mar 2017 | Read review
“Don't get a room near the sport court. Otherwise, every room seems fine. We find the first floor most convenient and perfectly quiet.”
 of 5 bubbles mysally, 14 Feb 2017 | Read review
“2nd or 3rd floor”
 of 5 bubbles K525LOkarlm, 9 Feb 2017 | Read review
5 of 5