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Wyndham Garden New Orleans Airport

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Wyndham Garden New Orleans Airport
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257 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Reviewed 2 weeks ago via mobile

Seems like it was newly renovated. Nice clean rooms. Staff was very welcoming and accommodating. Mr. Leon G with maintenance was exceptionally nice and seemed to enjoy his job, he was very professional and polite. Would definitely recommend this hotel. ⭐️⭐️⭐️⭐️

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Helpful?
Thank mike m
Washington DC, District of Columbia
Reviewed 2 weeks ago

The staff was highly impolite and rude. Our room was next to the elevator and we didn't sleep at all due to the excessive noise. When I complained about the room, people at the front desk were dismissive. I cancelled my second night and I was not given a refund or credit or so much as an apology. The carpet...

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Helpful?
Thank petitprince2000
Birmingham, Alabama
Reviewed 4 weeks ago via mobile

I read the "excellent" and "terrible" reviews as I always do before staying at any hotel. Didn't personally experience any of the problems described in "terrible " category. The staff was very friendly and welcoming, the property was very clean, room was clean and comfortable, bed was very comfortable. Wolfgang Puck coffee provided in room was outstanding! Somewhat disappointed I...

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Helpful?
Thank todde116
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear todde116, Thank you for considering to stay with us, despite some of our renovation reviews. We do aim to provide the best guest experience possible, from check-in, during your stay, and even after your stay. We are delighted to hear that you enjoyed yourself while with us, and were able to enjoy your guestroom coffee amenity. Thank you so...

Los Angeles, CA
Reviewed 17 December 2016

We stayed at this hotel for one night. The hotel was in terrible shape -- certainly not worth the ridiculous prices that the hotel charges. The second floor carpet was dirty and ragged looking. The doors on the rooms were very thin, and walking down the hall I could hear EVERY noise from inside the rooms (glad I didn't have...

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Helpful?
Thank chbruce
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear chbruce, We are disappointed to hear that you did not enjoy your experience with us during your stay. We do advertise on our website, as well as all other booking channels that we are currently undergoing renovations. Unfortunately, with renovations comes growing pains, and sometimes items out of our control (broken mirror you referenced). The main reason we are...

Adamsville, Tennessee
Reviewed 16 December 2016 via mobile

Bill, Erica and Nancy at the bar/restaurant are the best servers ever. Fast and friendly service. Patrice at the front desk is amazing as well. These people are outstanding. We had a blast picking on everyone. It was like a family get together.

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Helpful?
1Thank shubbard2011
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear shubbard2011, Thank you so much for the 5 star review! We may be slightly biased, but we do agree, that our servers/bartenders in our restaurant are the best! I will be sure to pass along your comments to them, as our team members love hearing back great things from our guests. Thank you for your business, and we hope...

Greenville, KY
Reviewed 10 December 2016

We had reserved 3 rooms for Nov25-26. One king room and 2 with double beds as we had 2 families with children. We had been called on Nov 23 to confirm our reservation as the hotel was full due to the Bayou Classic. I confirmed our reservation. When we arrived on Nov 25 we had to wait more than 45...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Bonnie A
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear Bonnie A, We apologize that your stay with us during Bayou Classic was less than our typical standard. We did have a sold out weekend, and many times, the 3rd party booking sites do not guarantee room types, only a guest room. If this was the experience you encountered, we do apologize. We are undergoing renovations to provide a...

Baton Rouge
Reviewed 7 December 2016 via mobile

Have stayed here twice and had great service. Desk staff very friendly and quick to answer all questions. When u turned on he light it blew and maintenance solved it immediately. They do have an airport shuttle but I didn't use it. Clean rooms and comfortable bed.

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Helpful?
1Thank Rita D
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear Rita D, We are glad to hear that you enjoyed your stay with us! Your feedback is important to us, and I will be sure to pass along your comments to my staff. Thank you for your business!

Texas City, Texas
Reviewed 5 December 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 495lyndaj
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

New Orleans, Louisiana
Reviewed 5 December 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Anthony G
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Mobile, Alabama
Reviewed 22 November 2016

The new renovated rooms are AMAZING! They are spacious and clean. The staff are all very nice, and the entire hotel is bright and clean. We met the General Manager and Housekeeping Director on our floor while they were walking rooms, and it was great to see the attention to detail. We will definitely be back!

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Helpful?
Thank jblythe12016
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear jblythe12016, We sincerely appreciate the outstanding review from your recent stay with us! We strive to pay attention to the detail, as we know that is what our guests expect when they stay with us! We appreciate your business, and are so delighted to hear you enjoyed your clean and spacious room. We look forward to seeing you again...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located just 4 miles from the New Orleans airport and only 9 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. This recently renovated and newly flagged hotel with free Wi-Fi throughout the hotel on a recently increased 50Mbps fiber backbone, should cater to all of your internet needs. Our full service restaurant is open for all 3 meals or enjoy the solitude you want through Room Service. Join us in our lounge after a long day for nightly drink specials and happy-hour. We offer complimentary shuttle service to and from the airport, just contact the front desk to reserve your time. Our staff is here to meet your every need and make you feel welcome in your home-away-from-home. Welcome to the new Wyndham Garden New Orleans Airport! ... more   less 

Additional Information about Wyndham Garden New Orleans Airport

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
Region: United States > Louisiana > Metairie
Price Range: $121 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden New Orleans Airport 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden New Orleans Airport staff and other travellers.
8 questions
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Questions? Get answers from Wyndham Garden New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 3 was great!”
 of 5 bubbles jblythe12016, 21 Nov 2016 | Read review
“Bed was awful lumpy not clean they were remodeling noise was loud using lift to put tile through window above my room . You could hear road noise ,like it was coming thru the room . Didn't get much rest left early and tried ”
 of 5 bubbles 77lesterc, 13 Nov 2016 | Read review
“I got a Balcony room!”
 of 5 bubbles bhavik222, 31 Oct 2016 | Read review
“Room on the west side are near the pool....”
 of 5 bubbles _danatozel, 25 May 2016 | Read review
“Stay somewhere else”
 of 5 bubbles resajo, 21 May 2016 | Read review
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