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08/10/2017 09/10/2017
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    Sheraton Metairie New Orleans

    4 Galleria Blvd, Metairie, LA 70001-2081
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    08/10/2017 09/10/2017
    USD 142*
    USD 137*
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    USD 142*
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    Traveller (50)
    Room & Suite (23)
    Pool & Beach (6)
    Courtyard New Orleans Metairie
    246 reviews
    #7 of 23 hotels in Metairie
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,472 reviews
    #2 of 23 hotels in Metairie
     
    Residence Inn New Orleans Metairie
    252 reviews
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    Plaza Suites of Metairie
    26 reviews
    #14 of 23 hotels in Metairie
     
    Overview
    • Excellent21%
    • Very good38%
    • Average22%
    • Poor10%
    • Terrible9%
    Travellers talk about
    “club level” (28 reviews)
    “spg members” (5 reviews)
    “free parking” (24 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Sheraton Metairie New Orleans
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Courtyard New Orleans Metairie
    246 reviews
    #7 of 23 hotels in Metairie
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,472 reviews
    #2 of 23 hotels in Metairie
     
    Residence Inn New Orleans Metairie
    252 reviews
    #5 of 23 hotels in Metairie
     
    Plaza Suites of Metairie
    26 reviews
    #14 of 23 hotels in Metairie
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (316)
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    1 - 5 of 304 reviews

    Reviewed 3 days ago

    This hotel is in Metairie, so don't expect the "New Orleans" experience of being downtown or in the French Quarter. If that's what you're expecting, those areas are just a short cab or Uber away. The great part about this hotel is that the parking...More

    Thank clumbermom1
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 2 days ago

    Thank you so much for letting us know how your stay went with us! It is great to know you like many of the things we have to offer like free parking! Cleanliness is so important in our hotel, so I was delighted to hear...More

    Hotel's Favourite
    Reviewed 19 June 2017

    From the time we arrived and checked in to the time we left after 5 days, the staff was excellent. Everyone ALWAYS had a smile on their face and if we had any concerns, the staff addressed them immediately. Cannot give enough praise and appreciation...More

    Thank Patrick D
    Management response:Responded 28 June 2017

    Thank you very much for taking the time to share you nice review of our hotel. I is always wondering to hear when our guests have an excellent stay. Our staff is our biggest source of pride here at the Sheraton Metairie, and I am...More

    Reviewed 4 weeks ago

    Cliff note version- lack of two men willing to help, had to put our luggage on the rack, lack of communication, no greeting, lights not working in the first room, lipgloss stick found at the foot of the bed second room, free dinner but no...More

    Thank Iria H
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 3 weeks ago

    I am sorry again you had a less than postive stay with us. Our employees are always willing to help in anyway they can, but parking a personal uhaul for a guest would be a liability if something were to happen. We called to get...More

    Reviewed 3 August 2017

    My husband and I stayed one night after driving from north of Houston the day prior to our cruise. We have stayed in other Sheraton hotels and this by far was the worst. The bathroom had mildew in the shower, the A/C had been leaking...More

    Thank KDH85
    Response from Kristy F, Director Of Housekeeping at Sheraton Metairie New OrleansResponded 4 August 2017

    We are so sorry to hear you didn't have the wonderful stay our guests are accustomed to having here at the Sheraton Metairie! We are due for some updates, and luckily that is coming. We have a major renovation coming up soon. Our new management...More

    Reviewed 2 August 2017 via mobile

    No real complaints Lobby is very nice Room is nice, bedding is nice. Unfitted sheets, easily come loose Ample parking Short drive to sites Popcorn ceiling, needs update No noise reduction from hallway Nice waitress in restaurant, very friendly Temp control not user friendly Door...More

    Thank Bryan P
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 4 August 2017

    Thank you so much for your recent stay with us. Although you had no real complaints, I see there is some room for improvement! We are always looking for ways to improve our service, and your feedback is vital for that improvement. We will share...More

    Courtyard New Orleans Metairie
    246 reviews
    #7 of 23 hotels in Metairie
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,472 reviews
    #2 of 23 hotels in Metairie
     
    Residence Inn New Orleans Metairie
    252 reviews
    #5 of 23 hotels in Metairie
     
    Plaza Suites of Metairie
    26 reviews
    #14 of 23 hotels in Metairie
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 123 - USD 216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 181
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, TripOnline SA, Cancelon and Hotwire so you can book your Sheraton Metairie New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Sheraton Metairie New Orleans Hotel Metairie ,
    • Metairie Sheraton
    Add Photo Photos
    Traveller (50)
    Room & Suite (23)
    Pool & Beach (6)
    Dining (1)
    Hotel & Grounds (29)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    Courtyard New Orleans Metairie
    246 reviews
    .16 km away
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,472 reviews
    .61 km away
     
    Plaza Suites of Metairie
    26 reviews
    .57 km away
     
    Residence Inn New Orleans Metairie
    252 reviews
    .32 km away
     
    Nearby Restaurants
    Chef Ron's Gumbo Stop
    629 reviews
    .27 km away
    Acme Oyster House
    720 reviews
    .78 km away
    City Diner
    189 reviews
    .23 km away
    Ristorante Filippo
    58 reviews
    .46 km away
    Nearby Attractions
    Lakeside Shopping Center
    32 reviews
    .96 km away
    Camp Parapet Monument
    12 reviews
    2.77 km away
    Jefferson Orleans North
    5 reviews
    1.03 km away
    Serenity Day Spa and Gifts
    9 reviews
    1.46 km away
    Ask a question
    Questions & Answers
    Swags14
    8 June 2017|
    Answer
    Response from rfross | Reviewed this property |
    I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of... More
    0
    Votes
    Casey K
    16 October 2016|
    AnswerShow all 4 answers
    Response from Priscila T | Reviewed this property |
    Yes, you can. We I went there it was free parking, but you can park at the street too.
    1
    Vote
    phyllispdk
    20 May 2016|
    AnswerShow all 2 answers
    Response from Kathleen Y | Property representative |
    We do offer free parking and it is easy to get a taxi or van to the cruise terminal - cost depends on how many passengers.
    0
    Votes
    Room Tips
    "Ask for a room away from the freeway"
    Read review
    "Don't be near stairs or elavators"
    Read review
    "North side was where we had a view towards the lake."
    Read review
    "I would recommend a higher floor."
    Read review
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