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Sheraton Metairie New Orleans

Expedia.comUSD 129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Metairie New Orleans
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301 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

The hotel was in a nice location, about 10 minutes from the French Quarter. The rooms were clean and the hotel provides free parking in the attached garage. The hotel is pet friendly and there is a nice grassy area next to the hotel for the pets.

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Helpful?
1Thank Melissa G
About Hotel's Favourite Review
Reviewed 2 weeks ago via mobile

Stayed at this hotel during a family vacation. Clean and modern rooms. The staff was very friendly, including the check in and restaurant staff. DO NOT ORDER THE WINGS from the bar area. Tasteless and messy.

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Helpful?
Thank Curtis J
San Francisco, California
Reviewed 2 weeks ago via mobile

The rooms appear clean and new (or maybe recently renovated?). The bed was really fantastic. The area is somewhat sketchy, but then that entire city is. Complimentary garage smelled like someone heavily sprayed it with illegal substance flavour air freshener. There is a Sheraton Club; the offerings (or whatever was left) were decent. However, the attendant was horrible. She did...

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Helpful?
Thank DIOGENES L
pennsylvania
Reviewed 11 April 2017

The hotel is in a very nice location and it is very nice looking. Unfortunately, the building is drug down by the customer service offered. We arrived early Friday am after driving straight thru for 1200 miles. We tried to see if our room was available. It was not. That wasn`t a problem since we knew we were early. I...

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Thank sp500
Saint Louis, Missouri
Reviewed 24 March 2017 via mobile

The hotel is very beautiful...the lobby is like a grand entries when you walk in.. the workers at the hotel are very friendly and nice... the room was beautiful.... we had a king size bed...it might been a 32 inch TV... big tub in the bathroom

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Helpful?
Thank Arniika b
Management response:

Arniika b, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel! Glad you enjoyed the large bed, beautiful room and our guest service! Would love for you to come stay again!

Manchester, New Hampshire
Reviewed 2 March 2017

This hotel has an airport shuttle, but it's quite a ways from the airport and the shuttle runs only from 6am to midnight. I had an early morning flight, so had to get a Lyftt ride for $15. Stayed on the executive floor, but the Executive lounge was very disappointing. They offer NO evening cocktails and one lackluster dish of...

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Helpful?
Thank milklady58
Management response:

Milklady58, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel. I am happy you enjoyed your room and the staff left a great impression on you. I will use your other concerns and comments about the hotel to better the staff and the hotel and I hope you come again soon!

Florida
Reviewed 18 February 2017

After spending a few nights in downtown New Orleans, we moved to the Sheraton in Metairie for convenient access to visit friends in Harahan. This is a lovely property with nice perks and is convenient enough to shopping and restaurants if you have a car. We loved the Starbucks coffee in the room. Two complimentary bottles of Dasani water were...

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Helpful?
Thank FancyFree55
Management response:

ML T, I am so happy you enjoyed your stay at the Sheraton Metairie New Orleans Hotel! We are glad to hear that all the great amenities that come with staying at our property suited you well. Please come see us again and thank you for choosing Sheraton!

Warren, Michigan
Reviewed 17 February 2017

So this property is about 7 or 8 miles from downtown New Orleans in an area with several other hotels but not much else. It's located about halfway between the airport and downtown New Orleans and they have an airport shuttle. There is one really, really good restaurant a block away, another not so good and the hotel has a...

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Helpful?
1Thank rfross
Management response:

rfross, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel. I agree that we are a short distance to downtown and that you can definitely find savings in staying with us! I hope you choose to do it again soon!

Georgia
Reviewed 13 February 2017

Wonderful customer service, convenient and free parking, great location, very competitive rates are the pros. The cons: club level food/breakfast is very rudimentary and shower never got quite hot enough for me. The cons will not keep me from returning to this property--overall very good!

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Helpful?
Thank jnbGeorgia
Management response:

jnbGeorgia, Thank you for reviewing the Sheraton Metairie New Orleans! We are happy you enjoyed the many perks that we have here at the hotel! We will look into your Cons and see how we can better the hotel for your future stay! Happy Mardi Gras!

Philadelphia, Pennsylvania
Reviewed 7 February 2017

I stayed around the Christmas holiday, visiting friends and family. Great location near the mall and other hot spots in Metairie and Kenner. Also easily accessible to downtown, without all the chaos of being in the French Quarter. Customer service was great and the rooms were nicely appointed. Very comfortable beds. Will definitely return on my next visit to NOLA....

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Helpful?
Thank csully1013
Management response:

Csully1013, We are so glad you had a wonderful stay at the Sheraton Metairie New Orleans Hotel. I agree that our beds are super comfortable as I wish I could take one home with me. We look forward to seeing you again next time you are in the area!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. ... more   less 

Additional Information about Sheraton Metairie New Orleans

Address: 4 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Price Range: $166 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Metairie New Orleans 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sheraton Metairie New Orleans Hotel Metairie
Metairie Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Metairie New Orleans staff and other travellers.
10 questions
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Maynardville, Tennessee, United States
Colfax, Washington
over a year ago
Overton, Texas
Memphis, Tennessee

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Questions? Get answers from Sheraton Metairie New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level not worth extra price.”
jnbGeorgia, 12 Feb 2017 | Read review
“Book club level- it is worth it. Also, don't worry about proximity to interstate-it is not noisy at all.”
mandym414, 29 Jan 2017 | Read review
“Upper levels are quieter.”
W1419ZDstever, 27 Sep 2016 | Read review
“Sign up for the rewards program. Even with zero stays, you still get some decent perks.”
johnhY1422AP, 27 Jun 2016 | Read review
“Club level for sure”
Docsports, 16 May 2016 | Read review
5 of 5
Expedia.com
USD 129* /night
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CancelonUSD 143
Booking.comUSD 129
Hotwire.comUSD 129
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*Disclaimer
Prices are for 1 room, 2 adults
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