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    InTown Suites Metairie Extended Stay

    4409 Hearst St, Metairie, LA 70001-1220
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    01/10/2017 02/10/2017
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    USD 70*USD 77*
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    Traveller (12)
    Room & Suite (11)
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    Overview
    • Excellent6%
    • Very good6%
    • Average6%
    • Poor13%
    • Terrible69%
    25 Mar 2017
    “Terrible Place-Stay Away!”
    18 Mar 2017
    “Vacation”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Reviews (15)
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    1 - 5 of 14 reviews

    Reviewed 26 March 2017

    No service from the hotel staff! No amenities-even the basic amenities you would expect from other hotels and/or extended stay places such as toilet paper and towels and clean sheets! Housekeeping staff reuse old bed sheets from previous customers; you can clearly see that the...More

    1  Thank pamvaj
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 27 March 2017

    We try very hard to address any issues you may have. We are an extended stay hotel, so we do not replace your towels, but they are yours to keep. We do tell all guest that we do not replenish any toiletries. I have an...More

    Reviewed 19 March 2017 via mobile

    The Motel is nice for the price. VERY DISAPPOINTED WITH FRONT DESK AND MANGER. I call for two weeks making sure we was getting a Handicap Room. Even called Tues talked to Crystal before check in Thursday she reassure me alone with her Manger that...More

    Thank jffruge74
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 27 July 2017

    We do try to accommodate all requests. If a guest that is already checked in decides to stay, then we can try our best to make sure to meet your needs. We are an extended stay hotel, so it is more like apartment style living.

    Reviewed 18 January 2017

    I agree with the review of Andrea S. Staff has attitude problems to say the least. Rooms were dirty, and smelled smoke in a non smoking room. Microwave door was broke, chair leg was cracked broke, sink was plugged, and no shower curtain....when complained about...More

    Thank Angelina1969
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 26 January 2017

    We are not allowed to refund a booking though third party. We do not replace toilet paper and you do wash your own towels, but that is told to you upon check in. I apologize if you were not informed about those practices.

    Reviewed 31 October 2016

    When we arrive to check in the staff have nasty attitudes..no kind of welcome at all.when to the room it look clean.but was not...okay the next day we ask for towels..they don't give clean towels at all an no clean sheets at all.we was told...More

    1  Thank Andrea S
    Reviewed 14 September 2016 via mobile

    This place is actually affordable and nice for its price.. until one day the roof caved in and water began protruding from the ceiling. All types of debris was seen floating in maybe 3 inches of water. By the time I went to the office...More

    Thank Moe M
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 16 September 2016

    We are working on getting you some type of reimbursement, but this is an insurance issue. As soon as we get an answer for you, we will let you know.

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 68 - USD 115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 132
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com and Cheap Tickets so you can book your InTown Suites Metairie Extended Stay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Sun Suites Metairie/New Orleans West Hotel Metairie ,
    • Sun Hotel Metairie
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    Traveller (12)
    Room & Suite (11)
    Hotel & Grounds (12)
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    Ask a question
    Questions & Answers
    bgetmoney
    11 June 2016|
    AnswerShow all 3 answers
    Response from Prince F | Reviewed this property |
    No pool, no coffee, no telephone, no iron, no ironing board, no free wifi, rude staff, incompetent manager, no housekeeping, no toilet paper plus they will unlock your door without warning and leave it open and unguarded... More
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    Room Tips
    "Go to another place!"
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    "Don't stay here"
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    "don't stop here"
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    "don't stay here. noise outside all night and day long. embarassing place if you have to bring business..."
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