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Hampton Inn Metairie

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Traveller (31)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent45%
  • Very good28%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“new orleans”(145 reviews)
“parking garage”(27 reviews)
“french quarter”(44 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Metairie
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Metairie
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (626)
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Traveller rating
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102
48
29
Show reviews that mention
All reviewsnew orleansparking garagefrench quarterfree shuttlecauseway blvdroom was cleaneasy accessacme oyster houseshuttle servicebusiness tripstaff was friendlywould stay here againcomplimentary breakfastnice stayconvenient locationfront desk staffwaffles
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61 - 65 of 618 reviews
Reviewed 5 September 2017

Was not able to shower or shave in the morning. Made for a long day. Rooms were clean and breakfast with good, Staff overly very pleasant. Unusual to have this problem at a Hampton Inn. Have stayed there many times with no previous incidents

Review collected in partnership with Hampton
Thank R1475WSmichaelw
Response from Chris B, General Manager at Hampton Inn MetairieResponded 6 September 2017

We apologize for any inconvenience you may have experienced during your recent stay. We appreciate your feedback though and will work to correct any potential inefficiencies. All the best, Chris Bonfanti General Manager

Reviewed 3 September 2017

Had a quick stay in New Orleans. Hotel was in between airport and French Quarter which made it very convenient. Was going to use the hotels shuttle for French Quarter, but only runs down there at 6:00PM. They do offer shuttle within 3 mile radius...More

Review collected in partnership with Hampton
Thank Steven O
Reviewed 31 August 2017

Rooms are adequate, Housekeeping did not clean room one day. Drink machines did not work on a number of floors. For a weekend at a reasonable price this hotel meets that cryterior. I would stay there again but only if the price was right.More

Review collected in partnership with Hampton
Thank tomcE2937ST
Response from Chris B, General Manager at Hampton Inn MetairieResponded 31 August 2017

We apologize for any inconvenience you may have experienced but are glad to hear you'd be willing to give us another chance. We appreciate your feedback and will work to correct the inefficiencies you have brought to our attention. All the best, Chris Bonfanti General...More

Reviewed 11 August 2017

An older property, last month I stayed near here at the Hilton Homewood Suites, much nicer. Located next to highway overpass, you hear the traffic all night long. My fifth floor room is less that 30 feet from highway. I stayed four nights, and they...More

Thank ugacarter
Response from Chris B, General Manager at Hampton Inn MetairieResponded 11 August 2017

We apologize for any inconvenience you may have experienced during your recent stay. We appreciate your feedback though and will use it to further our service goals. We'd like to wish you safe travels in hopes of your return to the New Orleans area soon....More

Reviewed 10 August 2017

Nice stay. Choosing the exact room number online was great. The breakfast was ok. The typical waffles, fruit, coffee type of meal. There were also donuts. Beignets would have been a nice plus. Rooms were clean. Staff was nice. Location is perfect, really close to...More

Review collected in partnership with Hampton
Thank Jasmine M
Response from Chris B, General Manager at Hampton Inn MetairieResponded 11 August 2017

Thank you. We truly appreciate your positive feedback. We are glad to hear that you enjoyed your time with us and wish you safe travels in hopes of your return to the New Orleans area. All the best, Chris Bonfanti General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Airport Transportation
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 141 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 141 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (31)
Room & Suite (23)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Coach_Dizzy
15 September 2016|
Answer
Response from chrisdeann | Reviewed this property |
I'm not sure about the Monday reception but as for getting to the hotel from the port.. they did not offer the service when I was there in April... but I have taken the NCL cruise out of New Orleans twice (loved it!) My... More
0
Votes
Missy C
24 August 2016|
Answer
Response from chrisdeann | Reviewed this property |
We stayed there the night before our cruise as well. The hotel shuttle picked us up at the airport and the front desk arranged for taxi to take us to the port the next day. The hotel has a parking ramp but I didn't know if... More
0
Votes
shirley44
17 August 2015|
AnswerShow all 4 answers
Response from Thomas L | Property representative |
Our shuttle picks up on demand from the airport, and from the hotel to the airport every hour at the top of the hour. We also drop off and pick up as available to sites within a 3 mile radius of the hotel. clarification... More
1
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Room Tips
"Free Airport Shuttle"
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"do not accept a room on the highway side"
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"Get a room away from the interstate"
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"Odd number rooms up high - 511 otherwise you face a wall and the highway"
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