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Cypress Bend Resort, BW Premier Collection

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Cypress Bend Resort, BW Premier Collection
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232 Reviews from our TripAdvisor Community

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There are newer reviews for Cypress Bend Resort, BW Premier Collection
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Showing 232: English reviews
Reviewed 13 September 2016

This place is so relaxing, love the bar and just strolling the grounds. The pool and indoor spa great place to tune out the world. Complimentary bikes are a nice touch. The crab cakes in the bar are a must try!

Review collected in partnership with Best Western
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Helpful?
Thank D2480UBmariam
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Thank you so very much for your favorable comments. I have passed along your comments to our Executive Chef and our Horticulturist who has been with us for 16 years! Something is always blooming here at Cypress Bend Resort. We will keep a rocker on the terrace waiting for you! Kindest regards, Gary G

Texas
Reviewed 7 September 2016 via mobile

We had a great time for Labor Day weekend! Golf Course was nice, beautiful view with the lake behind. Pool is very small, fitness center is ok. Clean Room and bathroom. Staff very friendly! A/C unit in the room was crazy loud and didn't stop all night. Good Value Hotel! I will sure comeback!

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Helpful?
Thank caranedac
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Thank you very much for your feedback regarding your stay. We have addressed the AC unit in the room and I apologize for it keeping you awake. With all the rain in past weeks it has been a challenge keeping the golf course up to Par so thank you for your positive comment. I do hope we see you on...

Little Rock
Reviewed 6 September 2016

Toledo Bend doesn't have many options for groups but this has been the best one we have stayed in. The suites are a little outdated but served their purpose. The pool needs to cleaning but the greens and the overall atmosphere was great. The cleaning staff on Friday and Saturday were adament that it wasn't their fault our room wasn't...

Review collected in partnership with Best Western
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Helpful?
Thank paiged1
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Please forgive me for not meeting your expectations, or mine. Computers are used for plenty of excuses however...not for leaving rooms dirty and unmade. I apologize. It is reassuring the housekeeper on Sunday was kind and helpful. I do hope we will see you again and invite you to contact me should you return. Until then, Kind regards, Gary G

Farmerville, Louisiana
Reviewed 6 September 2016

Wonderful experience at this beautiful property. Well worth the drive. Upon arrival you sense that this is a place of relaxation and restoration. The food prepared by Chef Jon and staff is beyond delicious, prepared especially to enjoy and savor, and presented by staff that gets the importance of an enjoyable meal.

Review collected in partnership with Best Western
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Helpful?
Thank Deborah S
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Hello Deborah... and Than You for your wonderful and kind comments regarding your stay. You found the reason why our resort appeals to people for a restful and tranquil stay. Our Executive Chef LOVES to cook for people who enjoy good food. I will pass along your compliments and hope we are able to serve you again soon. Kind regards,

Ponchatoula, Louisiana
Reviewed 16 July 2016

Stayed one night and man. Asked for a late check out and was told no with all the people checking in they couldn't. I go on web site and can reserve rooms all day long the same we had. People around resort were rude and snobby to my children. They ask one lady a question and she looked at them...

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Helpful?
Thank bubba2898
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Hello Bubba, I want you to know I understand the frustration in not being able to receive a late checkout. With check out time being 11am and check in time being 3pm, we have only a few short hours to make rooms ready for our arrivals and you were with us on a very busy weekend. We try and accommodate...

Pasadena, United States
Reviewed 8 July 2016 via mobile

Resort was very quiet and nice to visit. We stayed in the suite and had the family and friends with us. Was great having it to ourselves and the pool was great to enjoy with it being indoors. Will be going back soon. The price was great also.

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Helpful?
Thank Ruth W
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Greetings Ruth! I am so pleased you enjoyed your visit with us at Cypress Bend Resort. Quiet, beauty and solitude are just a few of the reasons we have strong repeat guests. I am glad we will be seeing you again and the welcome mat will be out. Gratefully, Gary G.

Malibu, California
Reviewed 15 June 2016

Cypress Bend Staff, I wanted to say thank you again for working to make your hotel available to our 200 guests for my daughter's wedding. It was a magically 3 days and it could not have happened without your help. Many of our guests had never been to Louisiana and went away with a love of Toledo Bend and a...

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Helpful?
1Thank teresa10087
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Teresa, Thank you so sincerely for your gracious and warm comments. Your wedding guests were an absolute delight to have staying with us and our staff had many kind comments as well about your wedding guests. Yes, we did get have a crowd in the restaurant and social areas and we have already implemented service steps to improve the experience....

Baton Rouge
Reviewed 15 June 2016

Arrived at 2:30 PM, was told that we could not check in before 3:00 PM, the computers were locked. Ten minutes later, after conveying my displeasure, the computers were unlocked, and a room was found. You may have a policy, but don't lie to me. The rest of our party, approximately 30 people, had to wait, some for over 3...

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Helpful?
Thank Jay M
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Hello Jay, You know, you have brought up a very good point here about when we do a shift change. this is a necessary process however we are now looking at making an adjustment to the time we do this, so thank you. I do apologize for the inconvenience and miscommunication at check in. Yes, the hallways were very hot...

Surfside Beach, Texas
Reviewed 30 May 2016 via mobile

Cypress Bend is a beautiful location. The hotel is older, but in a very regal way. We checked in Friday of Memorial Day weekend. One of the big pluses for me was that they are pet friendly. We had about six rooms overall and everyone was on the first floor. You can access your room downstairs from the inside or...

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Helpful?
Thank kixette
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Thank you for staying with us over Memorial Day Weekend. Yes, we were extremely busy, however, that is not new to us. Weekends and especially Holidays we are bustling with activity. It appears you enjoyed our Patio rooms which are among our most popular. So glad you enjoyed the views. Nature has Blessed us in many ways. We look forward...

Natchitoches, Louisiana
Reviewed 10 May 2016

Check-in was at 3:00 we arrived at 4:30 and I room was not ready. I had a wedding at 6:00 to get too and my room still was not ready at 5:15. Had to request for someone to go clean it ASAP so I could get dress and get to Wedding! I was Late. Several others in our group did...

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Helpful?
2Thank Sunshine14388
Gary G, General Manager at Cypress Bend Resort, BW Premier Collection, responded to this review

Though this review saddens me to read, I do know we fell short of my expectations and those of our guests this past weekend. With illness causing manpower issues we were unable to meet the needs we are expected to deliver. Printing some forms should never be an issue and I apologize for that, though our business center was available....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Cypress Bend Resort, BW Premier Collection

Address: 2000 Cypress Bend Pkwy, Many, LA 71449-7932 (Formerly Cypress Bend Resort, BEST WESTERN PREMIER Collection)
Region: United States > Louisiana > Many
Price Range: $144 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cypress Bend Resort, BW Premier Collection 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Cypress Bend Golf Hotel Many
Cypress Bend Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Cypress Bend Resort, BW Premier Collection staff and other travellers.
2 questions
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Nederland, Texas
Nederland, Texas

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Questions? Get answers from Cypress Bend Resort, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the second floor for no stairs or elevator these are the 1200 series rooms.”
 of 5 bubbles K-nine9, 7 Oct 2016 | Read review
“Ask for view of the lake”
 of 5 bubbles teresa10087, 15 Jun 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles 982jaym, 15 Jun 2016 | Read review
“Rooms were musky and tub did not drain!”
 of 5 bubbles Sunshine14388, 9 May 2016 | Read review
“Try to get Balcony”
 of 5 bubbles D2480UBmariam, 20 Apr 2016 | Read review
5 of 5