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Quality Suites

QualityInnUSD 79*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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87 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Las Vegas, Nevada
Reviewed 4 weeks ago

We were there late after 23 hours of travel, they got us a room and took care of us right away. There are plenty of parking, room was nice and clean, breakfast was decent. Great view of the Lake. Now I know where to stay when I go to LA

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Helpful?
1Thank Anne B
Baton Rouge, Louisiana, United States
Reviewed 8 April 2017 via mobile

The property was recently renovated and is nice. Our room 123, was very spacious, clean, and comfortable. Melanie checked us in and she was great and very personable. The only issue was the breakfast. The eggs and sausage were cold and everyone was waiting to heat their food in the one microwave available. Also, all the food is jammed up...

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1Thank Melanie S
Reviewed 6 April 2017

We checked into the hotel last month hotel stay was very horrible the manager the indian guy with glasses who act like he can't see and his mother which is the breakfast attendant are very rude they will ask you what room you are in how many people are in the room they get mad when you use the wrong...

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1Thank terrence w
Dronfield, United Kingdom
Reviewed 17 March 2017 via mobile

Our room had a separate sitting area and the whole suite was clean with very comfortable beds. The staff were very pleasant and helpful. Breakfast was more than adequate. Shame we couldn't see out of the window due to condensation between the panes.

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1Thank Chrisq2005
Des Allemands, Louisiana
Reviewed 4 March 2017 via mobile

The smell was horrible ! The window would not lock. They are redoing it, but I couldn't sleep because of the smell. Unlock window on1st floor- NO FOR ME. They moved is to 2nd floor , but the smell was awful.

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Thank Glenda B
Reviewed 24 September 2016 via mobile

Staff was incredibly rude. I asked for toothpaste and the woman looked me up and down and replied "girl, this isn't the Marriott" laughed at me while she walked away .. I had to pay $3! For the tiny travel size toothpaste downstairs at their little hotel store Breakfast : they started putting everything up 15 minutes before hand and...

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1Thank Lily P
Reviewed 8 September 2016 via mobile

Thank goodness it was only one night. Not only did they keep a copy of my drivers license or I couldn't stay, but hotel is very old and rooms are very dirty. They are currently remodeling, but this hotel needs more than face-lift. It needs a good deep cleaning. Staff also NOT friendly.

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1Thank ToniNKierste G
Arcadia, Louisiana, United States
Reviewed 3 August 2016

Stayed here last year and loved it, this year the hotel was being renovated during a convention. Paint fumes in the halls, lights out in rooms. Could hear construction and demolition all day. Reservation was wrong upon arrival, we arrived at 4 and there were not any rooms available yet.Changed rooms twice, phone did not work in first room open...

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1Thank Ann S
Reviewed 30 July 2016 via mobile

Dusty, dark, lights burned out, carpet coming up, dirty toilets in room and lobby. Our room door lock should have been replaced. A matter of fact someone should turn this place into the better business Bureau

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1Thank Corteh1
McAllen, Texas
Reviewed 13 July 2016 via mobile

The rooms in this place did not match what was on the website. For the price there's no way I would stay here. After seeing the room we just left. There were no Hotel rooms available any other place in Lake Charles so we ended up staying the night in Sulphur Louisiana which is just 10 to 12 miles away...

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2Thank Rita R

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 401 Lake Shore Dr, Lake Charles, LA 70601-4286 (Formerly America's Best Inn and Suites)
Region: United States > Louisiana > Lake Charles
Price Range: $86 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Suites 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
America`s Best Hotel Lake Charles
Best Hotel Lake Charles
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else”
paticakes44, 20 Jun 2016 | Read review
“Recommend a lake view room”
flgstffmm, 6 Jan 2016 | Read review
“Best tip is to NEVER check in~Filthy Rooms!”
charlotteo397, 13 Jul 2015 | Read review
“rooms facing the lake would have a nice view”
sgill58, 28 Apr 2015 | Read review
“We were given a lake side room so we could look out and see the lake which was nice.”
839genac, 20 Mar 2015 | Read review
5 of 5
QualityInn
USD 79* /night
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Booking.comUSD 79
PricelineUSD 79
Orbitz.comUSD 79
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*Disclaimer
Prices are for 1 room, 2 adults
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