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SpringHill Suites by Marriott Lake Charles

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SpringHill Suites by Marriott Lake Charles
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260 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites by Marriott Lake Charles
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Showing 259: English reviews
Suwanee, Georgia
Reviewed 16 June 2016 via mobile

This hotel follows the Springhill Suites business model. Modern style hotel. Great for business. The rooms are spacious and clean. The beds are comfortable. The shower is separate from the toilet with sinks in both rooms. The desk workspace area is large with a seating area. Workout room, complimentary breakfast, wifi. The employees are friendly. Close to the casinos without...

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Helpful?
Thank Tinyfoodlover
Claudia C, Sales Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for your kind review. We love to hear that our property was accommodating to your needs. We strive for excellence, so we always love to hear our guests say that they enjoyed our amenities, our staff is friendly, and that our rooms are clean. We also appreciate all of the feedback that we receive, and that is how...

San Antonio, Texas
Reviewed 13 June 2016

The hotel staff was very hospitable, as this establishment is very new easy to transition to whether you are exiting off Exit 4 eastbound, or Exit 5 westbound, simply makes no difference. There are multiple food locations all within 5 minutes of the hotel, and the variety of either fast food or restaurants are great for all Families. I was...

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Helpful?
Thank MSUDawg1
Claudia C, Sales Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for your great review! We strive to exceed our guests expectations, so it gives us great pleasure to know that our staff was hospitable during your stay, and that our fitness center met your expectations. Our hotel is in a great location, and surrounded by restaurants and shopping centers so we like to hear that it made your...

Dry Prong, Louisiana
Reviewed 13 June 2016 via mobile

This is an amazing new hotel. The architecture is impressive, the layout is extremely modern. Rooms are spacious, roomy. The inside of the rooms are tasteful. The shower is separate from the bathroom. That made a huge difference for me because if you are with someone, it makes the stay more pleasant. The price is reasonable, I wish they had...

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Helpful?
Thank Tapas S
Claudia C, Sales Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for your kind review. We love to hear that you liked the layout of your room. It gives us great pleasure to know that you enjoyed your stay with us. I'm sorry that parking was an issue for you, we are working on possible ways to increase our parking lot in the future. Please come back and be...

Weimar, Texas
Reviewed 13 June 2016 via mobile

The room was very nice. It is difficult to locate a room to accommodate three people. This one had a good sofa bed. The only real complaint is that the drawers of the dresser will not stay closed. They slide out and stay out. Our room was very clean. I did not hear external noise. There was no odor like...

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Helpful?
Thank suzannes278
Claudia C, Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for staying with us while you were in Lake Charles. I apologize about the dresser and will have that looked at. Thank you for letting us know. I am glad to hear that the rest of the stay was great. We hope to see you the next time your in the Lake Charles area.

Flowood, Mississippi
Reviewed 8 June 2016 via mobile

Excellent design and perfect for business travelers. Horrible location, on top of major highway. Has bar service on certain nights and a small gym. 2 miles from downtown and lots of restaurant choices nearby. Take the good with the bad. Overall, a nice place.

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Thank kevinwcheryl
Claudia C, Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for staying with us while you were in the Lake Charles area. We are close to Casinos right off of the Highway. We hope to see you again the next time you are in Lake Charles.

St. Petersburg, Florida
Reviewed 3 June 2016

Just a quick overnight stay as we were passing through the area on our way west to Nevada. Hotel has relatively easy access from the interstate and is situated near a shopping center that offers a variety of dining options. Room was comfy and clean, although there were a few minor repairs that the hotel needs to make in the...

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Helpful?
Thank Susan H
Claudia C, Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for staying with us. I am glad to hear that the staff was friendly and made up for anything that may have gone wrong. I will follow up on the dresser and bathroom door to make sure that you or other guests will not have those issues. We look forward to seeing you the next time you are...

Bloomfield Hills, Michigan
Reviewed 1 June 2016

I don't know about the other properties in this area, but this was a horrible experience. The one thing you need in a hotel just off the highway is a clean, comfortable room. The room had the standard SHS appearance, but both rooms we tried (on the third/top floor) smelled heavily musty (like a punch in the noise). We had...

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Helpful?
Thank Robert L
Claudia C, Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for stopping to see us. I apologize that your stay did not go as expected. I am not sure what the smell is but we are looking into it. I will follow up with our operations manager as well on the points that your received for your stay.

San Antonio, Texas
Reviewed 17 May 2016

The hotel was over priced and very noisy. The hotel backed up to a very noisy interstate by pass. We could not sleep until traffic had subsided which was around 2AM. The hotel staff were very pleasant and friendly. I would not recommend this hotel if you are tired and need rest.

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1Thank Steve H
Claudia C, Sales Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for your review. I'm sorry to hear that you were not able to sleep during your stay. We are expanding the parking lot and have the sound barrier down that is between the hotel and the parking lot. We continue to do what we can to make your stay exceptional. We hope to see you the next time...

Madison, Mississippi
Reviewed 10 May 2016

This is a nice hotel with all that you need and nothing more. I would consider this on the high end of a budget conscience hotel with rooms that are well thought out. Great location and as a frequent traveler I appreciate a bar in the hotel.

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Helpful?
Thank bamalama7
Claudia C, Sales Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for your kind review. We love to hear that our guests like our amenities, such as our bar. Please come back and stay with us the next time you are in the Lake Charles area.

Sugar Land, Texas
Reviewed 9 May 2016

There are many choices in hotels in Lake Charles other than the premium Golden Nugget and L'auberge, but we chose SpringHill Marriot because Marriott properties always offering a level of consistency in service and quality that we can count on. Plus, the price was reasonable for a one night stay. We were in Lake Charles to visit the casinos there...

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Helpful?
Thank Virginia C
Claudia C, Sales Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Thank you for your kind review. Since we are close to the casino's, we are reasonably priced. We are glad to know that we met your expectations, and that your room was comfortable and clean. Please come be our guest again the next time you are in the Lake Charles area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 

Additional Information about SpringHill Suites by Marriott Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: $151 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Family Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Business Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites by Marriott Lake Charles staff and other travellers.
3 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites by Marriott Lake Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a room oposite the freeway- did get a little noise”
SSHotelman, 3 Apr 2017 | Read review
“Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all night.”
SidH479, 6 Feb 2017 | Read review
“....maybe not close to the elevators...:-)”
D4688AYelizabethb, 4 Jan 2017 | Read review
“Room 523 was great!”
bs0549, 31 Dec 2016 | Read review
“All the rooms we saw were exellent”
ourdub, 4 Dec 2016 | Read review
5 of 5