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SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
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252 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Lake Charles
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Showing 251: English reviews
Lake Charles, Louisiana
Reviewed 3 January 2017 via mobile

Decided to stay here for New Year's Eve and was not disappointed. They offer a shuttle to and from L'auberge & Golden Nugget, which we took advantage of. Super sweet driver! The hotel offers a small bar open from 5-11 pm and our bartender was great, too; she made an awesome Bloody Mary! The rooms all have showers, but when...

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Helpful?
Thank Sheri S
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Hi, Thank you for the nice review, its always a pleasure to host a local at our property. Our plush rooms, caring staff and familiar atmosphere hopefully made you feel at home while with us. We hope to see you again soon.

South Texas
Reviewed 1 January 2017

Very nice hotel. The street is a little busy and some traffic noise can be heard from the room, but not really too bad. Close to casinos, but transportation to casinos is provided. Great way to go. Our driver was friendly and had some great tips on each casino regarding places to eat. Staff at the hotel is great. The...

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Helpful?
Thank bs0549
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for staying with us. We are glad you enjoyed our location, shuttle service and complimentary breakfast. We hope to see you again.

San Antonio
Reviewed 31 December 2016 via mobile

Overall I love Springhill suites. Always nice and clean and the room layouts are perfect for our family, and in that respect this hotel was no different. HOWEVER this location is awful because of the location adjacent to hwy 210. We had an odd number room which was located on the side near the highway and it felt like 18...

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Helpful?
Thank TravelDawgSA
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Hello, Thank you for the time and effort in leaving such an informative response. We are happy to provide a clean and comfortable place for you and your family. SpringHill Suites is located conveniently off HWY 210, this gives our guest a variety of shopping and dining options.

Orlando, Florida
Reviewed 12 December 2016 via mobile

Stayed here during my last trip to Lake Charles for my sons graduation from McNeese State University. The room is nice, front desk staff was helpful and welcoming, and the bartender was awesome. Beyond that our stay went bad... they had a room full of kids with one adult babysitter in the room next to us and the kids ran...

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Helpful?
Thank jatoole67
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all of the issues you have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving...

New Orleans
Reviewed 5 December 2016

The best of this type of accommodation we've found in the area. Rooms are large, beds excellent, linens and amenities first rate. TV and internet work great. All the people - front desk, servers and room attendants very friendly and helpful. Much nicer than the casino hotels.

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Thank ourdub
Reviewed 4 December 2016 via mobile

Great hotel for a great price , clean , comfy, cozy, nice plush pillows and bed . The staff was so wonderful, and the bartender that comes in the evening was awesome . They also have a shuttle bus to the casinos... and that's not all !! They will pick you up when you want just call the hotel and...

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1Thank Cassandra L
Reviewed 2 December 2016 via mobile

This is my 3rd time staying here, and today when I was checking in I had a very bad experience with a lady at the fro t desk named Terri. She was rude left me waiting and laughed at me and the situation I was having, which was their fault! I drove in from out of town, and the only...

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1Thank Rochelle K
Reviewed 30 November 2016

A group of five of us stayed on Black Friday and Saturday. The rooms were clean and updated. Friendly staff. My only complaint was I forgot my toothbrush. They were out of the ones for sale and the complimentary ones. Other wise great overnight stay. Will stay again.

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Helpful?
Thank mastcfw
New Orleans, Louisiana
Reviewed 27 November 2016

Check in was friendly, room was okay. Could have been cleaner. Bar service excellent. However, leftover nuts served in bowls should not be put back into large bag on bar closing. They must be thrown out. Superb breakfast with good coffee.

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Thank harmsenom
Edinburg, Texas
Reviewed 13 November 2016 via mobile

After a long day of driving this is what i needed. Friendly staff , room was ready and quick check in. Room was more than what I expected. Bed was comfortable and cozy. I will definetly stay here again.

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1Thank usmccino

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: $146 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Lake Charles staff and other travellers.
2 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all night.”
 of 5 bubbles SidH479, 6 Feb 2017 | Read review
“....maybe not close to the elevators...:-)”
 of 5 bubbles D4688AYelizabethb, 4 Jan 2017 | Read review
“Room 523 was great!”
 of 5 bubbles bs0549, 31 Dec 2016 | Read review
“All the rooms we saw were exellent”
 of 5 bubbles ourdub, 4 Dec 2016 | Read review
“The room is beautiful”
 of 5 bubbles tiffienurse, 4 Nov 2016 | Read review
5 of 5