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SpringHill Suites by Marriott Lake Charles

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Traveller (87)
Room & Suite (27)
Traveller (87)
Room & Suite (27)
Dining (2)
Overview
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1551 W Prien Lake Rd, Lake Charles, LA 70601-8364 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
Additional information
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Reviews (333)
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332 results
Traveller rating
179
81
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24
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Time of year
LanguageEnglish
179
81
25
23
24
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All reviews sitting area separate rooms oatmeal front desk staff excellent hotel easy access indoor pool hot tub free breakfast prien lake free shuttle staff was friendly nice room shower lobby michelle casino
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1 - 5 of 332 reviews
Reviewed 4 weeks ago via mobile

The room has so many "wet marks" on the couch that I didn't even touch it. I had stayed here before and it wasn't as bad as it is now although both times the shower door leaked so bad that the bath mat is soaked...More

Thank Extraordinary820545
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Lake CharlesResponded 3 weeks ago

Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for lack of cleanliness and maintenance during your stay, as we assure you this is non-indicative of our usual practices. We hope to host you again the next time you are...More

Reviewed 9 October 2018 via mobile

When my sisters and I do our family trips we have stayed at the SpringHill Suites in Lake Charles. About a year since we stayed at last and it was great. In a year this Motel has really went down the tubes. We were in...More

Thank John F
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Lake CharlesResponded 10 October 2018

Dear John, Thank you for your valuable feedback. We sincerely apologize for the issues regarding upkeep and maintenance during your stay. We assure you that guest satisfaction is of highest priority, and will share your feedback with our hotel team. Thank you again for your...More

Reviewed 30 September 2018 via mobile

It is TRULY disappointing to find this sofa in my room. Full of bodily fluids, that housekeeping and management ignore! This is a TRUE breeding ground for bedbugs and lice. Sooo DISGUSTING!! This picture actually doesn’t show how NASTY this really is!More

1  Thank choyce811
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Lake CharlesResponded 2 October 2018

Dear Choyce811, Thank you for your valuable feedback. We sincerely apologize for not meeting expectations in regards to cleanliness and upkeep. We assure you this is non-indicative of our usual practices. As a teachable moment, we will notify our hotel team. Sincerely, SpringHill Suites Lake...More

Reviewed 20 September 2018 via mobile

On the outside and in the common area, this Spring Hill Suites is attractive and appears clean and well maintained. The room, however, is a different story. The carpet between the beds has a large, very red stain. I am going to assume it is...More

Thank alc747
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Lake CharlesResponded 21 September 2018

Dear alc747, Thank you for your valuable feedback. We sincerely apologize for not meeting your expectations in regards to cleanliness and amenities, as well as rewards member recognition. We assure you this is non-indicative of our usual practices, and welcome the chance to host you...More

Reviewed 29 August 2018

I have stayed here 3 times and like it - the room size is great, and I like the desk/suite utility. Breakfast is generally OK for a freebie, bed is comfortable. Bathroom clean. Did I say, I like the little "office" environment in my room,...More

Thank dh2000dh
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About
Description
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure More travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Hotel Style
Business
,
Family
,
Romantic
,
Casino
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Casino
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
108
Price range
USD 93 - USD 174 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites Lake Charles Hotel Lake Charles
Location
United States > Louisiana > Lake Charles
Hotel class
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Casino
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
108
Price range
USD 93 - USD 174 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites Lake Charles Hotel Lake Charles
Location
United States > Louisiana > Lake Charles
Photos
Traveller (87)
Room & Suite (27)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Nearby
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Chick-FillA
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Nearby AttractionsSee all 63 nearby attractions
Millennium Park
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3.72 km away
Prien Lake Park
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2.37 km away
Golden Nugget Casino
1,081 reviews
2.11 km away
L'Auberge Casino Resort
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Questions & Answers
Ask a question
PatS456
20 May 2018|
AnswerShow all 3 answers
Response from JanetP2170 | Property representative |
Good Morning Pat S, I am very sorry to hear that you did not enjoy my hotel. I would like to inform you that we are undergoing renovations to upgrade our property and guest rooms. I do wish to compensate you with points for... More
0
Votes
Mrjid1301
21 April 2017|
Answer
Response from Elizabeth B | Reviewed this property |
No shuttle service to airport. Still ask. Driver's maybe slow that day , of your request ? worth a shot..
0
Votes
Room Tips
"Thoroughly check the room for cleanliness before settling in."
W9686KCmichaeln
4 Aug. 2018
Read review
"corner room and high floor the best. Away from the elevators"
D4688AYelizabethb
3 Jul. 2018
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"The rooms can be a little noisy because it is close to the highway. But lots of hotels are I keep ear plugs..."
610rexl
10 Jun. 2018
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"Rooms opposite of Rt 210 should be quieter"
738jonathank
17 May 2017
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