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07/05/2017 08/05/2017
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    SpringHill Suites by Marriott Lake Charles

    1551 West Prien Lake Road, Lake Charles, LA 70601
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 24
    USD 149*
    USD 125*
    USD 149*
    USD 124*
    USD 149*
    USD 125*
    Traveller (39)
    Room & Suite (19)
    Hotel & Grounds (55)
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    Overview

    • Excellent61%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from SpringHill Suites by Marriott Lake Charles
    Special Offer: Member Rates
    Hotel packages
    Wingate by Wyndham Lake Charles Casino Area
    638 reviews
    #4 of 34 hotels in Lake Charles
     
    L'Auberge Casino Resort Lake Charles
    495 reviews
    #2 of 34 hotels in Lake Charles
     
    Golden Nugget Hotel
    1,226 reviews
    #1 of 34 hotels in Lake Charles
     
    Hampton Inn Lake Charles
    314 reviews
    #3 of 34 hotels in Lake Charles
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (259)
    Traveller rating
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    1 - 5 of 259 reviews

    Reviewed 3 days ago

    Easy to find and close to the casinos. I found a cheaper price than online at Marriott, so I got the lower price plus another discount off so the rooms were reasonable (we had two). Nicely decorated, recently renovated. We did have a few issues....More

    Thank surfinginflorida
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Valued Guest, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you faced during your stay. They have been shared with the appropriate team members to ensure it is corrected moving forward. We are glad that we...More

    Reviewed 5 days ago

    My family has stayed there a couple of times and Mrs.Val is the best she always went above and beyond her duties, she makes it her business to make you feel at home. Thanks Mrs. Val from The Patterson's.More

    Thank Crystal Clear C
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear "Val was the Best", We are so Excited that Mrs. Val made your stay feel like home! She is definitely an irreplaceable asset to our Business! We look forward to serving you again in the future! Thanks for the Wonderful feedback! See you Soon!...More

    Reviewed 1 week ago via mobile

    We stayed at this location about 2-3 years ago and it was great. However, things have gone downhill rapidly. There were maintenance issues everywhere. In our room, there was a huge red stain on the carpet, half the wall mount for the tissue holder was...More

    Thank Marmelade555
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Guest, Please accept our sincere apology for falling short of our goal during your recent stay. We pride ourselves on delivering exceptional service and did not deliver. We have shared your feedback with the appropriate team to correct the issues you mentioned. Thank you...More

    Reviewed 2 weeks ago

    on 19 night stay. my room was not cleaned 4 times. partially cleaned 11 times. one time they actually made the bed. put the dirty sheets in the corner. cleaned the bathroom did not replace any of the towels. then put the do not disturb...More

    Thank Troy N
    Reviewed 2 weeks ago via mobile

    We needed a hotel for the night, came with my spouse to spend time together and go play some slot machines. For the price it was not what I expected. The room was spacious and the shower and the toilet were separated. However the sink...More

    Thank ladyhawke0613
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Valued Guest, Thank you for sharing your concerns. I want to sincerely apologize for the issues you faced during your stay. They have been shared with the appropriate hotel team to ensure these issues are corrected moving forward. Sincerely Jamie Simon

    Wingate by Wyndham Lake Charles Casino Area
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    L'Auberge Casino Resort Lake Charles
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    Golden Nugget Hotel
    1,226 reviews
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    Hampton Inn Lake Charles
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 115 - USD 238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Lake Charles
    • #2 Romantic Hotel in Lake Charles
    • #2 Family Hotel in Lake Charles
    Photos
    Traveller (39)
    Room & Suite (19)
    Hotel & Grounds (55)
    Business Centre & Event Rooms (7)
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Mrjid1301
    I am planning a weekend trip to your city, considering a stay at this property, but curious if Airport Shuttle Service is offered?
    21 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    scottmD8210HQ
    pet friendly?
    30 April 2016|
    What is your answer?
    Posting guidelines
    Submit
    Denise K
    How far is it to the casinos from here?
    9 June 2015|
    Answer
    Response from RegTex |
    Less than 1/2 a mile. It's not walkable, but I'm sure there's a shuttle!
    0
    Votes
    Room Tips
    "a room oposite the freeway- did get a little noise"
    Read review
    "Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all..."
    Read review
    "....maybe not close to the elevators...:-)"
    Read review
    "Room 523 was great!"
    Read review