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SpringHill Suites by Marriott Lake Charles

SpringHill SuitesUSD 160*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 202*
USD 160*
USD 202*
USD 160*
USD 202*
USD 160*
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SpringHill Suites by Marriott Lake Charles
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269 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Chicago, Illinois
Reviewed 1 week ago via mobile

This hotel is in the perfect location tucked away yet close to a few stores, 2 really nice casinos close by and restaurants. The staff is always so nice and professional as I have been frequently staying here as I come to visit. I love it here as its quiet, clean pretty spacious rooms and close to highway.

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Helpful?
Thank Mrjid1301
Lemont, Pennsylvania
Reviewed 1 week ago

Spent two nights in this hotel for business travel and was very happy with it. Clean, well maintained, and excellent staff. Breakfast was good, and lobby area was spacious and comfortable. Convenient location as well close to several good restaurants.

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Helpful?
1Thank Jonathan K
A TripAdvisor Member
Spring, Texas
1 review
Reviewed 1 week ago via mobile

Mrs. Valorie was awesome!!. She made sure that our stay in Lake Charles @ Springhill Suites would be unforgettable. Very informative, polite and knowledgeable and most importantly, smiled with every answer. I give our entire stay a '10' !!!. Looking forward to our next stay.

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Helpful?
Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Michelle is awesome. I was surprised to understand the atmosphere and Michelle's excellent bar tending skills. She's smart and funny. Very attentive. And is a nice person that engages her customers. The hotel is decent, but the bar area is great, although they could close later.

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Helpful?
Thank Robert G
Tahlequah, Oklahoma
Reviewed 2 weeks ago

I really need feather pillows to better accommodate my neck and back and despite me having that info in my profile, there were none. Upon my request, Jermaine was dispatched to find me at least one feather pillow. He searched and searched and could not find any that were not already in use, so he updated me that he was...

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Helpful?
Thank HomelessOne
Richmond, Virginia
Reviewed 2 weeks ago

The front desk and bar are great. My issue is the place is becoming like a worn sneaker that needs some TLC. The treadmills don't have access to TV but my really big and gross gripe is that i stayed there on two separate occasions over the past few months and both times the gym had no wipes for the...

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Helpful?
Thank Kevin E
Mobile, Alabama
Reviewed 3 weeks ago via mobile

I've said it before but after almost 6 month I'll say it again. From Glenn the General Manager, Michelle the bartender, Brenda and Michelle at the front desk and the house keeping staff. Everyone at the Springhill are very polite and always willing to assist with anything I may need. I will definitely stay here every time I'm in town.

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Helpful?
Thank rick3446
Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Dear Guest, Thank you for sharing your experience! We are Grateful to have such a Wonder Team! Thank you for letting us Serve you! Looking forward to seeing you soon! Sincerely, Jamie Simon Dual Operations Manager Residence Inn/SpringHill Suites jsimon@hotelequities.com 337-474-1772

Dayton, Ohio
Reviewed 3 weeks ago

I enjoyed the staff and their knowledge with the amenities that come with you stay. We had an unexpected late check-in and Michelle at the front desk was very prompt and thorough with checking us in. The room, and bathroom(s), were very relaxing and fitting, especially for a handicap accessible room that we had. I would recommend booking here for...

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Helpful?
Thank laurendixon1
Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We are excited to hear that you enjoyed your stay! It was a pleasure serving you! Thank you! Hope to see you soon! Sincerely, Jamie Simon Dual Operations Manager Residence Inn/ SpringHill Suites jsimon@hotelequities.com 337-474-1112

Katy, Texas
Reviewed 4 weeks ago

I stay here pretty regularly. I'm always impressed with the facilities and the great proximity to the sights. The hotel offers exceptional value, easy access to eating establishments and a shuttle to take you to the casinos. If you're traveling to Lake Charles, stay here. Period. I do every time I fly into Lake Charles Chennault airport.

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Helpful?
Thank iflybigjets
Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles, responded to this review

Dear Guest, Thank you for taking the time to share your feedback! We are excited to hear that we are always meeting your needs! Thank you for letting us Serve You! Come again Soon! Sincerely, Jamie Simon Dual Operations Manager Residence Inn/SpringHill Suites jsimon@hotelequities.com 337-474-1772

Reviewed 4 weeks ago

We had reserved two connecting rooms for one night on our way to Florida. We arrived at 9:30 pm after log hours of driving. The lobby was packed with loud obnoxious drunks. The attendant couldn't even hear what people on the phone were saying to her, it was that out of control. She was alone and completely overwhelmed. We were...

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Helpful?
Thank Mommatrip2

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 

Additional Information about SpringHill Suites by Marriott Lake Charles

Address: 1551 W Prien Lake Rd, Lake Charles, LA 70601-8364
Region: United States > Louisiana > Lake Charles
Price Range: $156 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Romantic Hotel in Lake Charles
#2 Business Hotel in Lake Charles
#2 Family Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites by Marriott Lake Charles staff and other travellers.
3 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites by Marriott Lake Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite of Rt 210 should be quieter”
738jonathank, 17 May 2017 | Read review
“a room oposite the freeway- did get a little noise”
SSHotelman, 3 Apr 2017 | Read review
“Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all night.”
SidH479, 6 Feb 2017 | Read review
“....maybe not close to the elevators...:-)”
D4688AYelizabethb, 4 Jan 2017 | Read review
“Room 523 was great!”
bs0549, 31 Dec 2016 | Read review
5 of 5
SpringHill Suites
USD 160* /night
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HotelQuicklyUSD 202
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*Disclaimer
Prices are for 1 room, 2 adults
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