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La Quinta Inn & Suites Lake Charles Casino Area

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La Quinta Inn & Suites Lake Charles Casino Area
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322 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Houston, United States
Reviewed 5 days ago NEW

Staff was apparently short that day. Considering all that was going on that weekend this wasn't exactly best for business. Arrived a little early hoping room would be ready. Was told it would be soon, that changed to it would be longer. Left to get lunch, came back room still wasn't ready. Patiently waited. They tried switching my room to...

Review collected in partnership with La Quinta
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Helpful?
Thank danielpC5615ZM
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comment you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will...

Vienna, Austria
Reviewed 1 week ago

actually the room is nice - but it needs some maintenance. our sink had a big crack (why ????) - some staints on the wall (why ???) beds were comfy - TV is superhuge - free Wifi - nice breakfast but it is (like all the other hotels/motels there) far too close to the Interstate - unfortunatly no soundproof windows...

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Helpful?
Thank Isabel S
Stacie H, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thanks for taking the time to write about your experiences at our Lake Charles La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations

Reviewed 1 week ago

The room was clean and comfortable and for the price you cant beat it. Plus, they are pet friendly so I will definitely be bringing my pet with me next time! :-) Plus, everyone was very friendly and helpful.

Review collected in partnership with La Quinta
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Helpful?
Thank ANGELA H
Stacie H, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lake Charles La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

Reviewed 1 week ago via mobile

Comfortable, clean, friendly & efficient staff. Great stop between today and tomorrow! Great shower/towels & plenty of USB ports/ lamp chargers. Louisiana picture decor. Limited additional seating. Enjoying the stay!

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Helpful?
Thank Bella B
Stacie H, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lake Charles La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

Reviewed 1 week ago

I negotiated a rate with this hotel last month. When trying to make new reservations today they would not honor the rate because someone on their end dropped the ball. Although they acknowledge the mistake, no one is willing to correct it. Will NOT be using this hotel ever again!!

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Helpful?
Thank Mikka907
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thank you for your review. This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Our pricing is in line with similar properties in this area. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity....

Webster, NY
Reviewed 3 weeks ago via mobile

Traveling to Houston, we decided to spend the night in Lake Charles and randomly chose to stay at this LaQuinta. We were pleasantly surprised by friendly reception at the front desk, impeccably clean and comfortable room - it's a smoke free hotel, and proximity to a couple of beautiful casinos. The included breakfast was satisfying and Sharee at the front...

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Helpful?
Thank Opinion8ed
Nayland J, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lake Charles La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

Niceville, Florida
Reviewed 3 weeks ago

It was a nice stay and we will stay there again.super comfy bed and pillows.the only problem we saw the bathroom needs remodeling start show the age even through it is not very old hotel.location is great.

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Helpful?
Thank Judit D
Nayland J, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thank you so much for choosing to stay with us. We appreciate the feedback. We look forward to seeing you back in the future. Safe travels.

Reviewed 4 weeks ago via mobile

This is on me of the nicest LaQuinta's I've stayed at. Very well decorated, clean, plenty of lit parking, great breakfast and the staff was great. And as always, Pet Friendly. Near the casinos, a mall and several restaurant's.

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Helpful?
Thank williamkA8024VB
Nayland J, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lake Charles La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

Reviewed 4 weeks ago via mobile

Stayed here over night before our cruise sailed. Nice room. The best part was Ron's gumbo house restaurant was in walking distance of our room, we went there for both lunch and dinner. The hotel had free breakfast. Would stay here again.

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Helpful?
Thank Philip H
Nayland J, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lake Charles La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

Houston, Texas
Reviewed 22 January 2017

Very friendly an helpful personnel. Excellent customer service skills. Room was clean and comfortable. Bathroom was clean but bathtub shower needed updating. The edges and caulk was stained. Clean though.

Review collected in partnership with La Quinta
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Thank Craley
Nayland J, General Manager at La Quinta Inn & Suites Lake Charles Casino Area, responded to this review

Thank you so much for choosing to stay with us. We appreciate the feedback. I apologize for the stained caulking but are glad you enjoyed everything else. We look forward to seeing you back in the future. Safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Lake Charles Casino Area

Address: 1201 W. Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: $130 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lake Charles Casino Area 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Family Hotel in Lake Charles
#1 Business Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Lake Charles Casino Area staff and other travellers.
3 questions
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Houston, Texas
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Lake Charles Casino Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“book on line better prices”
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“Stay somewhere else.”
 of 5 bubbles 448lylab, 24 Feb 2015 | Read review
“First floor allows pets. The elevator is pretty squeaky so don't pick the room directly across from it if you can help it.”
 of 5 bubbles Alchaley, 13 Jan 2015 | Read review
“Great place to stay with pets.”
 of 5 bubbles 914kimberlyl, 4 Dec 2014 | Read review
“Ask for a room away from the Highway”
 of 5 bubbles mrsorso, 3 Sep 2014 | Read review
5 of 5