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DoubleTree by Hilton Hotel Lafayette

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DoubleTree by Hilton Hotel Lafayette
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380 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Lafayette
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Showing 371: English reviews
anchorage
Reviewed 30 June 2016

Skip the restaurant; there are so many fabulous breakfast, lunch and dinner options nearby that the mediocre food and slow service just should not be tolerated by guests or management. The hotel is the usual Doubletree and meets expectations of the chain. Sitting areas outside along the river are lovely and lively at night. Bar service is excellent. My room...

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Helpful?
1Thank rhoMom
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. I appreciate all the wonderful comments in regards to our Bar service, comfort of your Guest Room and how much you enjoyed the pool area. Please accept my apologies for the experience in the restaurant. I have shared these comments with our Food and Beverage Management Team, and I can assure you that this type...

Chicago
Reviewed 29 June 2016

The weekend of June 24, 2016 I stayed at the Double Tree in Lafayette. I was a little apprehensive because of my very bad experience in Lafayette at another hotel, about 3 weeks ago, for a similar price. I must say I was very pleased with every aspect of my stay at the Double Tree Hilton. The customer service, food...

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Helpful?
Thank Granville P
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this wonderful review of your weekend stay. It is great to hear that the DoubleTree has earned your loyalty when future travels bring you to Lafayette. I enjoyed reading about your fantastic experience with so many of our departments. It is great to hear that you were able to utilize the Executive Lounge, Room Service and the...

Chattanooga, Tennessee
Reviewed 29 June 2016

The lobby is under construction; so registration was set up in a conference room. It was raining and there was no where to unload and enter hotel without getting soaked. The staff was very nice and had bottles of water waiting for Hilton Honors customers. My room had 2 queens, small bathroom, desk & chair, additional chair for relaxing and...

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Helpful?
Thank ronilynn777
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. I appreciate your patience as we complete the tile replacement in the lobby. It should not take more than two weeks to get things back to normal. It is great to hear that we will be your future lodging choice when traveling to the Lafayette area. I am sorry that you were not made aware...

HOT SPRINGS VILLAGE, United States
Reviewed 28 June 2016

The hotel is confortable and in a great location for doing business in Lafayette. Food service is very good and easy to get to. The hotel has a large parking lot and is easy to maneuver even large vehicles in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David K
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for taking the time to write this great review of a recent stay. I appreciate your kind remarks in regards to your overall comfort while a guest, how much you enjoyed our food offerings, our large/free self-parking lot and how our location was perfect for your needs on this trip. I hope you can find an opportunity to...

Dallas, Texas
Reviewed 28 June 2016

I have stayed here several times during business trips to Lafayette. Close to Lafayette General Hospital and on the river, its a full fledged hotel with all the amenities you would expect in a Hilton. This appears to be good for business and has had weddings taking place each time I have stayed. Not over the top nice, but better...

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Thank RoadyWarrior
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review of a recent stay. I enjoyed reading about how much you enjoyed the Full-Service amenities provided, and how our staff service remains constant during your multiple visits. Our close proximity to Lafayette General Medical Center allows for a great partnership as well as the other "fun areas" in our vicinity. I hope you have another...

Briarcliff Manor, New York
Reviewed 25 June 2016

The service was horrible, the bathroom was gross with old, musty towels. Housekeeping never came to clean our room. We paid extra for an executive floor to have access to the lounge however the lounge was only open a few hours a day! No warm cookies at check-in. Whenever we asked front desk a question we always got the wrong...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank AMW711
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. Please accept my apologies for the items mentioned in your comments. I hope to hear from you soon in regards to my email to your personal address.

Kenner La
Reviewed 22 June 2016

Stains throughout bed linens and towels Cleaning staff repeatedly woke me up after being asked not to after the first time. Four times I was disturbed by cleaning staff prior to 9am after being on road and meetings for 17hours.

Review collected in partnership with DoubleTree by Hilton
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Thank 474chantelm
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. Please accept my apologies for these shortcomings of the Housekeeping Staff. I will meet with the entire department this morning to address these concerns.

Pineville, La
Reviewed 19 June 2016 via mobile

This hotel was very clean comfortable and welcoming. The pool is small however and there is no hot tub. Other than that very nice. Bed was comfy. Loved the chocolate chip cookie ion arrival. Staff was friendly and helpful. Great stay. Would recommend.

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Helpful?
Thank Beth M
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for taking the time to write a review of a recent stay. I appreciate all the kind words in regards to the overall cleanliness and helpfulness of the staff. It was also great to read about how much you enjoyed the DoubleTree cookie. Thank you for the recommendation and I hope you can return soon.

Mabank, Texas
Reviewed 18 June 2016

Very nice hotel, not too large which is perfect to me. Great staff and we'll run hotel. Nice to not be on an interstate and we found this location quiet. GREAT place to have a meeting. Food was great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D7535GCmaryh
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this great review of a recent stay at the DoubleTree by Hilton Lafayette. I enjoyed reading your comments in regards to the staff service, great food and how our location was perfect for your needs. I hope you can plan a return visit in the near future.

Missouri
Reviewed 17 June 2016

Located right on the river next to a great outlet mall. You are only a short walk from the French quarter. Room was clean with a beautiful view of the Mississippi. Staff were very helpful and friendly. I will be back!

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Thank 2014ksmith
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Although this is a very enjoyable review to read, I do not believe it is in regards to our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Experience authentic southern hospitality, and feel welcome the moment you arrive at DoubleTree by Hilton Hotel Lafayette with a signature, warm chocolate chip cookie at check-in. Set on the banks of the Vermilion River, our striking hotel is just minutes from downtown, and offers easy access to the University of Louisiana at Lafayette, Lafayette Regional Airport, and the I-49/1-90 corridor. Boasting over 22,000 sq. ft. indoor and outdoor event space, including a Grand Ballroom, this Lafayette hotel is ideal for business and social events for 5 to 1200 people. State-of-the-art audiovisual technology, award-winning catering and our dedicated staff will ensure the success of your conference, wedding or cocktail reception. Stay connected with a host of professional services in the complimentary 24-hour business center. Featuring rich mahogany furniture, luxurious linens and contemporary amenities, our guest rooms and suites offer everything you need to feel at home. Check emails with complimentary WiFi at the ergonomic desk, and refresh in the elegant granite bathroom. Choose a top floor executive room for access to the private concierge lounge, or spoil yourself in one of four whirlpool suites. Select the magnificent Presidential Suite for the ultimate Lafayette stay. Soak up the Louisiana sunshine on the outdoor deck, and cool down in the sparkling outdoor pool. Exercise at a time that suits you in the 24-hour fitness center. Enjoy delicious, locally inspired cuisine for breakfast, lunch and dinner in our onsite restaurant, SoLA, and relax over drinks and a game of pool in the welcoming lounge. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Lafayette

Address: 1521 West Pinhook Road, Lafayette, LA 70503 (Formerly Hilton Lafayette)
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: $125 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Lafayette 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your DoubleTree by Hilton Hotel Lafayette reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette
Hotel Style:
#3 Business Hotel in Lafayette
#4 Best Value Hotel in Lafayette
#6 Family Hotel in Lafayette
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Lafayette staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Lafayette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our room overlooked the bayou so it was nice and quiet.”
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“River view nice”
 of 5 bubbles , 22 Mar 2017 | Read review
“Our room was very quiet and comfy”
 of 5 bubbles YoBob536, 15 Feb 2017 | Read review
“The river view rooms do not add a lot in winter. I'm not sure if the other side (toward the parking lot) would have more noise.”
 of 5 bubbles ruthgD6159WS, 16 Jan 2017 | Read review
“There's not much to see if you select a river view room.”
 of 5 bubbles Russ-Bonnie, 18 Dec 2016 | Read review
5 of 5