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BEST WESTERN PLUS Vermilion River Suites Hotel

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BEST WESTERN PLUS Vermilion River Suites Hotel
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168 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Vermilion River Suites Hotel
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Showing 163: English reviews
New Orleans, Louisiana
Reviewed 20 October 2016

It's an older hotel that was recently renovated. They did a good job on the renovation. The rooms are clean, beds are great, staff is very nice. Rooms have a sitting area and a mini kitchen. I was hesitant to book it based on the price thinking it may be more of a Best Western vs. a Best Western Plus...

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Helpful?
Thank TOM S
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear Tom S, Thank you for taking the time to review our services, we value your feedback and look forward to seeing you again soon.

Pasadena, Maryland
Reviewed 20 October 2016 via mobile

This is a decent hotel that has some problems. The worse is the musty smell in the rooms. Running the ac and the fan all the time helped but the smell returned immediately if they were turned off. Other problems were that the phone in our room did not work and was not fixed after we reported it. The maid...

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Helpful?
Thank zydecolady
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear zydecolady, I am sorry your room did not meet your expectations. We try our best to make sure all our guests are serviced and needs not only met, but exceeded. I will see to it that these problems are addressed and hopefully you will allow us the opportunity to serve you better next time.

Missoula, Montana
Reviewed 17 October 2016 via mobile

Qualified for a free night, so took advantage of it in Lafayette, LA. We were given the "Presidential" Suite, which, although it was quite spacious, it lacked furniture in the "living" area. There was a continual, annoying noise that sounded like someone was turning a faucet on & off. And... it smelled heavily of BLEACH!!! Not so "presidential" in my...

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Helpful?
Thank 259lynneg
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear 259lynneg, Thank you for providing us with your valued feedback. We are sorry we did not exceed your expectations. I assure these problems will be corrected. Have a great day

Reviewed 16 October 2016 via mobile

Hotel was clean. really like the room setup its large with living area kama little kitchen area and comfortable bed. Would definitely stay again. Full breakfast was good too. I didn't know they have a indoor pool and would have liked to bring my bathing suits

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Helpful?
Thank tantajanet
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear tantajanet, Thank you for taking the time to review our services, we value your feedback, it is very important to us. We look forward to seeing you again soon. Have a great day

Reviewed 9 October 2016 via mobile

This place was very clean!!! Staff was friendly and helpful. I had to stand and wait a little while to be waited on and Goldie apologized three times for me having to wait and thanked me for my patience. Convenient location. Breakfast was good. Was a very quiet night, no one going in and out and slamming doors.

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Helpful?
Thank Melsrickfan
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear Melissa S, Thank you for taking the time to respond to our survey. We value your feedback and look forward to serving you again soon. Have a great day!

London, United Kingdom
Reviewed 20 September 2016 via mobile

Stayed at this hotel as part of brand loyalty but was very disappointed. Room was more of a youth hostel standard, breakfast room was open but hardly any food although an hour before finishing time and definitely not as advertised. Both baggage trolleys broken. Broken seat in room and odor, missing light bulb. Staff disinterested and confrontational when alerted to...

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Helpful?
Thank Simon Z
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear Simon Z, Thank you for taking time out of your day to review our services. We are extremely sorry we did not exceed your expectations. We value your feedback and assure you these issues will be corrected. We hope you will allow us the opportunity to serve you better next time.

Hot Springs Village, United States
Reviewed 15 September 2016

This hotel had a very clean pretty room and bathroom. Also, it had a very comfortable bed with 2 large TVs in the room. The breakfast was delicious with a wide selection of food. The staff was helpful and friendly. I would definitely staff here again.

Review collected in partnership with Best Western
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Helpful?
Thank Marybeth B
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear Marybeth, I want to start out by saying we appreciate your feedback and your business. We are glad you enjoyed your stay and we exceeded your expectations. We look forward to serving you again soon.

Reviewed 11 September 2016

The room was very clean and large. I would have stayed longer but they were full. The room was really a suite with 2 tvs, one for each room. There was a full hot breakfast . Love staying at Best Westerns.

Review collected in partnership with Best Western
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Helpful?
Thank 568carolync
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Thanks for your feedback in regards to your stay we highly appreciate it! Hope you come back and see us soon

United States
Reviewed 23 August 2016

Location of this facility was great for my needs. The environment was great and the bed was very comfortable. The full breakfast offered was great. I will definitely stay here the next time I am in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Patricia B
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Dear Patricia B, Thank you for taking the time to respond to our survey. We value our feedback and hope to see you again soon.

Reviewed 17 August 2016 via mobile

Not told only room left was smoking when I made the reservation. When we arrived it was too late to get another hotel, others were booked. Nasty room. Breakfast DON'T. I don't know what they did to eggs. Really bad. Couldn't eat. Fruit was frozen. And as I was trying to serve myself at 9:05 she was taking it away....

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Helpful?
Thank John C
Lindsey D, Front Office Manager at BEST WESTERN PLUS Vermilion River Suites Hotel, responded to this review

Hi on behalf of my staff I am very sorry for the inconvenience. hope your willing to give us another try in the future. If you have and further questions or concerns don't hesistate to contact me.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The all suite choice for Lafayette, LA. Providing your lodging choice as well as being centrally located on the south side of Lafayette. Make a reservation at the BEST WESTERN PLUS Vermilion River Suites Hotel today! ... more   less 

Additional Information about BEST WESTERN PLUS Vermilion River Suites Hotel

Address: 125 E Kaliste Saloom Road, Lafayette, LA 70508
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: $97 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Vermilion River Suites Hotel 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
America`s Best Inn And Suites Lafayette Hotel
Best Inn Lafayette
Lafayette Best Inn
Hotel Style:
#1 Best Value Hotel in Lafayette
#8 Romantic Hotel in Lafayette
#13 Business Hotel in Lafayette
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Vermilion River Suites Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Vermilion River Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
  • Hoped trash would be taken out
  • Didn't want to have to use these a second day
 of 5 bubbles needhamdave, 27 Dec 2016 | Read review
“great wifi , breakfast included”
 of 5 bubbles DreamLady89, 4 Dec 2016 | Read review
“3rd floor Jacuzzi rooms”
 of 5 bubbles 839oson, 18 Jul 2016 | Read review
“Any room should be fine.”
 of 5 bubbles kathyk601, 15 Jun 2016 | Read review
“Stay Away!!!”
  • Bed not made up
  • Dirty Bathroom
  • Dirty Kitchen
  • Dirty Towels
  • Mold in Bathroom
 of 5 bubbles 606granvillep, 2 Jun 2016 | Read review
5 of 5