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The Chateau Hotel - An Ascend Hotel Collection Member

Traveller (13)
Room & Suite (20)
Traveller (13)
Room & Suite (20)
Pool & Beach (2)
About
Location
Cleanliness
Service
Value
Welcome to The Chateau, one of Lafayette’s top rated hotels and your luxurious home for the night. The Chateau boasts not only a convenient location, but a host of amenities to ensure your comfort.
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Property amenities
Pool
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Outdoor pool
Dry Cleaning
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Accessible rooms
Suites
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
46Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews (158)
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154 results
Traveller rating
63
31
24
18
18
Traveller type
Time of year
LanguageEnglish
63
31
24
18
18
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1 - 5 of 154 reviews
Reviewed 15 October 2018

Our room was quite musty, when we arrived. We thought there was to be a fridge. No fridge, no safe, one bathrobe and two towels for two people. We were called and our room visited in the middle of the night, asking who we were....More

Date of stay: October 2018
Thank SingaporeStembers
Reviewed 13 August 2018 via mobile

I stayed Here the weekend of 8/10/2018 There was so many things wrong with this hotel.... The rooms are beautiful and super clean and the beds are so cozy, and not to mention the staff is super friendly and the manager is absolutely helpful! The...More

Date of stay: August 2018
Thank mama12342018
Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection MemberResponded 14 August 2018

I do apologize for the problems you encountered during your stay. We are working hard to get everything on track. We appreciate your business and appreciate your review.

Reviewed 5 August 2018 via mobile

Here’s the list: No A/C in lobby or hallway (girl at the desk said it has been out a week) and our room didn’t cool down, very small TV that had no channels (was told it was “out”), cracked mirror, only 1 trash can, plastered...More

Date of stay: August 2018
Thank emailbillpugh
Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection MemberResponded 6 August 2018

I do apologize for the problems you incurred during your stay. We have ordered the parts for the AC and cable is repaired.

Reviewed 10 July 2018 via mobile

This was good value for the money. Friendly people and nice large clean rooms If visiting Fayayette a good stay Local area on but not much to do in the town. Local swamp tour was nice and close and good value

Date of stay: July 2018
Thank Matthew K
Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection MemberResponded 10 July 2018

We are delighted that you enjoyed your stay with The Chateau and thank you for the nice review of our our property.

Reviewed 27 June 2018 via mobile

From the musty smell to the creeky elevator, disgusting carpets and stained furniture... this place was almost frightening. Do not stay here. You can find a much cleaner and nicer hotel for the same price.

Date of stay: June 2018
Thank Jessie D
Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection MemberResponded 3 July 2018

Thank you for your review of our property during your stay. I do apologize that your perception of the hotel was as such. We have completely renovated the hotel and I do apologize we were not up to your standards.

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Questions & Answers
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Room Tips
"Get the King Suite if it is available."
johnsW3252GQ
19 Nov. 2016
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"don't stay here"
mauio617
20 Oct. 2016
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"Choose another hotel."
aprilmayd2016
20 Jul. 2016
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"Pick another hotel"
23margareth23
22 Jun. 2016
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PRICE RANGE
USD 86 - USD 115 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLafayette ParishLafayette
NUMBER OF ROOMS
50
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