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Doubletree by Hilton Hotel New Orleans Airport

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Doubletree by Hilton Hotel New Orleans Airport
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695 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Houston
Reviewed 2 days ago NEW

Great room view...unfortunately there was prank knocking on my floor from the hours of 2 am to 4...had to check out early due to this...also room service charged a service charge plus 20 percent gratuity.

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Helpful?
Thank babyblue_77036
New Orleans, Louisiana
Reviewed 1 week ago

Carpet too dirty to walk on with your bare feet. A strong odor hit us when we opened the door. It took two minutes to find the smell was coming from the carpet. It smelled of urine. Very surprised this place is associated with Hilton due to the poor upkeep. Would never choose this location in the future.

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Helpful?
Thank 852cicelyp
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms meet the...

Reviewed 2 weeks ago

My stay was fine but nothing exceptional. Bathroom was small and the type of room I requested was not available (king). TV reception was very poor. Overall the staff was very nice and did a fine job, but the service in the restaurant was very slow. I would stay here again and be fine with it, but it would not...

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Helpful?
Thank Jason M
Meridianville Al
Reviewed 2 weeks ago

We has to get a hotel on the middle of the night. Hilton was very helpful with finding us a room. Little did we know there was bed bugs. We did not realized it until the next day when the bumps appeared.

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Helpful?
Thank 878monicaw
Fort Lauderdale
Reviewed 2 weeks ago

Convenient and friendly. Great place to stay for the business traveler. Clean rooms pleasant staff and super quick room service. Would stay again without hesitation!! Highly recommend this property. Close to MSY airport

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Helpful?
1Thank Frandiron
Lafayette, Louisiana
Reviewed 3 weeks ago

Hotel staff was extremely dedicated and genuine. Rooms were spotless and very clean. Front desk attendants were especially sincere and greeted you upon arrival. Our family even had a fareal breakfast the following morning, and that too was planned by the wonderful sales dept. I would recommend this hotel to anyone.

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Helpful?
1Thank Jawaskie D
West Chester, Pennsylvania, United States
Reviewed 3 weeks ago

Excellent staff - friendly and accommodating. Within walking distance of some satisfactory restaurants, watch out for the traffic. On site restaurant is OK. Pool area is very nice, especially in the evening.

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Helpful?
Thank Pat D
Gonzales, Louisiana
Reviewed 3 weeks ago

We often stay at this hotel when going to New Orleans for plays and ballet. It is conveniently located near the interstate to get in and out of the area, and to get to New Orleans. Although in need of a little sprucing up, it is comfortable and staff are pleasant. Decent restaurant food and bar. The pool area is...

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Helpful?
Thank Brenda H
Cincinnati, United States
Reviewed 4 weeks ago

First off, I have never written one these in my life. With that stated, I felt compelled to comment on the outstanding staff at this location. I was treated with the utmost respect and everyone went out of their way to take care of my needs. As a Diamond Member I travel a fair amount and pay attention to service...

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Helpful?
1Thank Troy C
Boston. MA
Reviewed 4 weeks ago

It is an Airport hotel, 3 miles from the airport. Easy access to and from the airport by the hotel's shuttle. The hotel staff was top notch, friendly and helpful. he breakfast was nice and had many options. On the other hand, the hotel maintenance was below expectation for an Hilton Hotel. Surprisingly, the hotel was outdated from a loud...

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Helpful?
Thank EarlDGrt

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans Airport

Address: 2150 Veterans Memorial Boulevard, Kenner, LA 70062
Region: United States > Louisiana > Kenner
Price Range: $177 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans Airport 3.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Travelocity, Expedia, Priceline and Odigeo so you can book your Doubletree by Hilton Hotel New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans Airport staff and other travellers.
3 questions
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Questions? Get answers from Doubletree by Hilton Hotel New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were very quiet I could barely hear the airplanes taking off or the cars on the street...I will definitely be coming back”
 of 5 bubbles tonyac415, 20 Oct 2016 | Read review
“Request rooms away from elevators and maid stations.”
 of 5 bubbles dbla72, 16 Oct 2016 | Read review
“Definitely pick the back of the hotel if you're sensitive to street noise.”
 of 5 bubbles TXBusinessTraveler, 11 Oct 2016 | Read review
“Odd number rooms face away from airport noise”
 of 5 bubbles SaintVitas, 2 Oct 2016 | Read review
“Do not eat breakfast here!!”
 of 5 bubbles Innkeeper07, 29 Sep 2016 | Read review
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