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Doubletree by Hilton Hotel New Orleans Airport

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Traveller (116)
Room & Suite (54)
Traveller (116)
Room & Suite (54)
Pool & Beach (9)
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Rooms
2 Dec.3 Dec.
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport.
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Property amenities
Pool
Business Centre with Internet Access
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
46Car recommended
Grade: 46 out of 100
72Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (951)
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936 results
Traveller rating
341
280
156
108
51
Traveller type
Time of year
LanguageEnglish
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341
280
156
108
51
Show reviews that mention
All reviews double tree cookies new orleans front desk enjoyed my stay staff was friendly would stay here again business trip mardi gras free parking shuttle service an early flight airport downtown interstate nola
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1 - 5 of 936 reviews
Reviewed 5 days ago

Room smelled all of the staff was not pleasant at all. Staff was not pleasant the hostess in the dining room was very harsh. Lisa at the front desk very passive with my needs. Housekeeping just walked in our rooom without any acknowledgement.More

Review collected in partnership with DoubleTree by Hilton
Thank Karen J
Response from ChrisK6563, General Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 4 days ago

Hi Karen J, I'm sorry to hear that you didn't enjoy your stay with us. I sincerely apologize for the inconvenience this has caused. I've spoken to the management team to reinforce training with our team in regards to service expectations. I hope you will...More

Hotel's Favourite
Reviewed 27 July 2018 via mobile

My husband and I stayed at this hotel the night before we were to pick up our son at the New Orleans airport. Our son’s flight was not scheduled to arrive until about 11:00 pm, but normal check out is at noon, which left us...More

Thank Karen D
Response from Chris K, General Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 6 August 2018

Hi Karen D, I'm so glad to hear that Michael made your stay a great one. He'll be very excited to hear that he was able to assist in making your stay a memorable one. Best,

Reviewed 2 weeks ago via mobile

I was here 1 night. Staff was nice & friendly. However my room was not. Old out dated worn furniture, noisy cooling unit. This hotel was not what I expected from Doubletree hotels. The plus was location & shuttle. Even with discount pricing the price...More

Thank 318adaa
Response from Expedition814709, Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Reviewed 2 weeks ago

Stay was very nice, Staff was very professional and treated us as a true Hilton Guest. We were there for the Voodoo festival and was nice to have a good place to stay in between all the activities. Cool location!

Review collected in partnership with DoubleTree by Hilton
Thank debbieaS1312YT
Response from tracytooth2, Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 1 week ago

This is great to hear. Thank you for staying with us and for the great feedback.

Reviewed 2 weeks ago

I had a good stay but I felt it could be better. Internet was not so fast and the AC in the room made too much noise. It was all self service and no one to check you to your room although the elevators were...More

Review collected in partnership with DoubleTree by Hilton
Thank Sightseer18269470281
Response from ChrisK6563, General Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 2 weeks ago

HI Sightseer18269470281, Thank you for providing us with feedback regarding your stay with us. I'm disappointed to hear that we let you down. I'll make sure we address the loud AC and will have engineering check all the access points for the internet connection. I...More

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Questions & Answers
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annanidonnchadha
24 November 2017|
AnswerShow all 3 answers
Response from Scott M | Property representative |
Good Day, We not able to supply email addresses on this site. For any inquiries you may have, please call direct to 504-467-3111 How can we help?
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Votes
Kev172
17 August 2017|
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Response from P1440YIbrendaw | Reviewed this property |
Parking options aren't the best around airport area/vicinity and fills up fast the later in the day--especially if lots of events, conferences, etc., planned near the hotel. It's your call if you choose to park at your own... More
0
Votes
Jaee C
3 July 2017|
AnswerShow all 3 answers
Response from Gus B | Reviewed this property |
I had no problem, but that was a couple of months ago.
1
Vote
Room Tips
"Stay somewhere else."
A363UFruthp
3 weeks ago
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"I was on the top floor in the corner. Very quiet."
AmandaH635
7 Oct. 2018
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"Rooms on the rear of the building overlook the pool."
traycet2018
2 Oct. 2018
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"Don't choose a room! Don't stay here."
CaboJefe
26 Sep. 2018
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PRICE RANGE
USD 121 - USD 217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new orleans airport hotel kennerradisson new orleans airportradisson hotel kennerradisson kennerkenner radisson
LOCATION
United StatesLouisianaKenner
NUMBER OF ROOMS
244
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