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Hilton New Orleans Airport

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Hilton New Orleans Airport
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858 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Sedro Woolley, Washington
Reviewed 2 June 2016 via mobile

This Hilton is a great place to stay and is not like most hotels near an airport. It was very quiet and was easy to get to and from the airport. The only problem is restaurants nearby, there is one in the hotel but at times it is nice to get out and get some great local food. I was...

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Helpful?
Thank Nate R
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Awesome...We thank you very much for the five star review and for sharing your feedback regarding your recent stay at the Hilton New Orleans Airport. The hotel is conveniently located directly across from the Louis Armstrong New Orleans International Airport and we offer lunch and dinner in Second Line Sports Edition. The menu changes seasonally and features many of New...

Brundidge
Reviewed 2 June 2016

Once you get your room, be prepared to pay $10.00 a night for parking and $12.99 (cold breakfast)-$19.99(hot breakfast) I believe once I paid over $120.00 for my room I should not have been charged for parking nor breakfast. Bathroom wasn't clean either.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Katrina C
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Katrina C, Thank you for taking the time to share your experience. I am sorry for your disappointment that we charge a fee for parking and breakfast. We are a full service property and do price our services in line with our competitor full service hotels in the area. Again, I am sorry for your disappointment and sorry for...

Abita Springs, United States
Reviewed 1 June 2016

We had a 5 am flight and live about an hour away from the airport. Due to early flight time we decided to stay the night prior to make our transition to the airport smoother. The complimentary 24 hour shuttle to the airport was ideal and made our early morning travel much easier. Since we arrived later in the evening...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rochelle G
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the feedback regarding your stay at the Hilton New Orleans Airport. We are delighted that you enjoyed a convenient stay at our great location! The hotel is conveniently located directly across from the Louis Armstrong New Orleans International Airport and we provide complimentary 24 hour on demand airport shuttle service. We are happy that you enjoyed the...

Denham Springs, Louisiana
Reviewed 31 May 2016

excellent hotel, excellent location to the airport. Rooms are clean, and quite comfortable. Staff very friendly, and always helpful! It is convenient to the French quarter - about 20 minutes away, but better value for the money if you have a rental car, or will use taxis

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cori260
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Fabulous! Thank you for the five star review and feedback regarding your stay at the Hilton New Orleans Airport Hilton. We are delighted that you found the hotel to be in an excellent location and convenient to the French Quarter which is about 20 minutes away. We look forward to welcoming you back should your travels return you to New...

Bush, United States
Reviewed 30 May 2016

Very nice hotel and excellent staff. Great location for a quick stay overnight in New Orleans right across from the airport. Also multiple meeting rooms for your business needs. I recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jeffrey V
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Fantastic! We thank you for the five star review and providing feedback regarding your stay at the Hilton New Orleans Airport. We appreciate all feedback and delighted that you enjoyed a nice stay. The hotel is conveniently located directly across from the Louis Armstrong New Orleans International Airport. We are a great location for social and/or business events as we...

Hudson, ma
Reviewed 29 May 2016

Parking lot gate didn't work. Was stuck at gate for 15 min while front desk couldn't fix problem. Later found out they could have buzzed me out but didn't. Room had a very musty smell Digital key takes too long to open door

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank johnrW9169SB
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear johnrW9169SB, Thank you for your review. I am deeply sorry for the issues you encountered and I promise I will look into them. Please know your satisfaction is of the utmost importance to us and I hope you spoke with a team member while on property to allow us the opportunity to make it right. Again, my apologies and...

Reviewed 26 May 2016

I stay at this hotel for the convenience of being near the airport. However, the hotel has implemented a paid parking system that has major problems. The signage for where to park, directions, etc. is horrible. I also had to wait 20 minutes to get security to open the gate manually when the system did not work.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank daviddI5523KY
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear daviddI5523KY, Thank you so much for your review. Please allow me to extend my apologies for the parking issues. As it is a new system, we have had some challenges but are working them out and again, I am deeply sorry that you were affected. I do hope you will continue to be our guest and allow us the...

Reviewed 26 May 2016

Very nice hotel. The beds and pillows were very comfortable. The hotel is directly across the street from the New Orleans Airport so it is very convenient. Rooms and Lobby area were Clean. Starbucks coffee shop in the lobby. Staff at front desk was very nice. Staff at Breakfast was also very nice. Only downside was - Bar area closed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank edo901
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for staying with the Hilton New Orleans Airport and thank you for the four star review - we truly appreciate all feedback. We are delighted that you enjoyed your visit - the hotel is conveniently located directly across from the Louis Armstrong New Orleans International Airport. We proudly brew Starbucks Coffee in RiverBlends located in the lobby -...

Houma, Louisiana
Reviewed 26 May 2016

Good location and free shuttle to airport. I was able to park my car there and sleep in and did not have to get up before dawn to catch my redeye. Food was good in the restaurant and the room was comfortable

Review collected in partnership with Hilton Hotels & Resorts
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Thank F518RFwilliamd
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Fantastic! Thank you for staying with the Hilton New Orleans Airport and thank you for the five star review! We truly appreciate it! The Park and Stay Package is a great option for guests needing to leave their car and fly out. For convenience, we provide complimentary airport shuttle service 24 hours daily. We offer many of New Orleans' favorite...

Elk Grove, California
Reviewed 25 May 2016

Food was a bit pricey and did not have a big selection. House wine was okay but $6. Non working alarm clock. Good location. 24 hour shuttle to the airport. Fortunately there is a Starbucks for early morning coffee.

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Helpful?
Thank Mary S
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you very much for taking the time to provide feedback regarding your recent visit to the Hilton New Orleans Airport. We are delighted that you found the hotel comfortable. Please know, that we price our food and beverage to be competitive with other hotels in our area and are always updating the menu featuring the freshest and local ingredients....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Dr, Kenner, LA 70062-6922
Region: United States > Louisiana > Kenner
Price Range: $206 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com and Priceline so you can book your Hilton New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose somewhere else”
 of 5 bubbles _margoramage, 23 Mar 2017 | Read review
“Get a pool or non airport room to cut down on the noise”
 of 5 bubbles JoshW937, 5 Jan 2017 | Read review
“Though close to the airport, even facing MSY we heard almost no plane noise. Rooms to the back will be quieter”
  • Room 315 - Sink & vanity
  • Room 315 - View from room
  • Room 315 - Outlets on chest of drawers
  • Room 315 - Safe in closet
  • Room 315 - Bed, chest of drawers, TV, coffeemaker toward closet and bathroom
  • Room 315 - Closet w/ mirrored doors
  • Room 315 - View from room
  • Room 315 - Chest of drawers, TV, desk and sitting area from bed
 of 5 bubbles Bill_Hunt_AZ, 24 Dec 2016 | Read review
“My room faced the airport and I did not hear any noise from there.”
 of 5 bubbles Patricia1209, 25 Aug 2016 | Read review
“Our room 434 faced the Airport. But it was quiet.”
 of 5 bubbles PatrikQ, 4 Aug 2016 | Read review
5 of 5