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Hilton New Orleans Airport

995 reviews
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Traveller (231)
Room & Suite (120)
Dining (25)
Overview
  • Excellent31%
  • Very good30%
  • Average20%
  • Poor12%
  • Terrible7%
Travellers talk about
“sports bar”(34 reviews)
“new orleans”(237 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (995)Write a Review
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All reviewssports barnew orleansdirectly across the streetlong term parkingon demandan early flightrestaurant barfrench quartervery nice hotelrental carbusiness centerbusiness tripshuttle servicefree parkingbed was comfortableairportconference
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161 - 165 of 973 reviews
Reviewed 18 February 2017

I stayed at this hotel for four nights (one unexpected due to a blizzard up north). Overall I didn't have a bad experience. I thought that the menu selections in the restaurant were limited especially for local dishes which I love but the staff was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Paul V
Response from Melinda M, Director of Sales at Hilton New Orleans AirportResponded 22 February 2017

Thank you for the feedback regarding your recent stay with the Hilton New Orleans Airport - all feedback is important to our team. We are delighted that you found the staff pleasant and helpful. We are conveniently located directly across from the Louis Armstrong New...More

Reviewed 17 February 2017

Convenient to MSY and limo service to/from the airport is excellent and timely. We stay here regularly because we use MSY as an airport or origin for our trip. Rooms are always nice and the staff is excellent.More

Review collected in partnership with Hilton Hotels & Resorts
Thank N1017SRjohnw
Response from Melinda M, Director of Sales at Hilton New Orleans AirportResponded 22 February 2017

Thank you very much for taking your time to share feedback regarding your recent visit with us and for the five star rating. We thank you for your loyalty and appreciate you staying with us regularly. The hotel provides complimentary airport shuttle service 24 hours...More

Reviewed 16 February 2017

Room was dirty, had foul smell, lady bugs all over, windows covered in mold/mildew on the outside. If it had not been so late and we didn't have a 7:00 am flight the next mornjng, we would have left for another hotel. Very very disappointed...More

Review collected in partnership with Hilton Hotels & Resorts
Thank matthewmC9507FM
Response from Tom M, General Manager at Hilton New Orleans AirportResponded 22 February 2017

Dear matthewmC9507FM, Thank you for taking the time to share your experience. My deepest apologies for your stay. We would never knowingly rent a guest room in the condition you described and I hope you spoke with member of our management team so that we...More

Reviewed 15 February 2017

Directly across the street from the New Orleans International Airport. Very convenient to airport with free shuttle running back and forth every 30 minutes. Perfect for early morning flights. Also perfect for foggy mornings if you live or visiting the Northshore of Lake Ponchatrain.More

Review collected in partnership with Hilton Hotels & Resorts
Thank lorig138
Response from Melinda M, Director of Sales at Hilton New Orleans AirportResponded 15 February 2017

Thank you for the feedback which is so important to our team. We are delighted that you found our location directly across from the Louis Armstrong New Orleans International Airport perfect for early morning flights and the hotel's complimentary airport shuttle which runs 24 hours...More

Reviewed 14 February 2017

The hotel lobby was very nice, but my guest room was a total disappointment. The sink and showerhead were rusted and the furniture was very worn. However, the convenience to the airport and the staff were wonderful!!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Karmenlita S
Response from Tom M, General Manager at Hilton New Orleans AirportResponded 15 February 2017

Dear Karmenlita S, We appreciate you taking the time to share your experience. Thank you for your compliments on our nice lobby, convenient location and wonderful staff. I am pleased to say we are scheduled for a full guest room renovation this year and I...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 163 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 163 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (231)
Room & Suite (120)
Dining (25)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
RichChichLet
23 August 2017|
AnswerShow all 4 answers
Response from Melinda M | Property representative |
Hi, yes, the hotel's complimentary airport shuttle is offered 24 hours daily. From the Transportation Center, across from the baggage claim - ground level, simply call the hotel 504-469-5000 for pick up from the airport... More
1
Vote
rluv2shop1
28 April 2017|
AnswerShow all 4 answers
Response from Melinda M | Property representative |
Thank you for reaching out - we look forward to welcoming you to the Hilton New Orleans Airport. When you arrive, go to the Transportation Center, which is located across from the Baggage Claim Area, and call the hotel for... More
0
Votes
lynnxx77
15 July 2016|
AnswerShow all 5 answers
Response from Ashley B | Reviewed this property |
They do. You can it will just block a good amount of money
0
Votes
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Room Tips
"Choose another hotel."
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"Room faced away from the airport and the noise was minimal. Didn't interrupt my sleep."
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"Read reviews on this website carefully before booking a room. Taking the time to write a review means that..."
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"Choose somewhere else"
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