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Hilton New Orleans Airport

995 reviews
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Traveller (231)
Room & Suite (120)
Dining (25)
Overview
  • Excellent31%
  • Very good30%
  • Average20%
  • Poor12%
  • Terrible7%
Travellers talk about
“sports bar”(34 reviews)
“new orleans”(237 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (995)Write a Review
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All reviewssports barnew orleansdirectly across the streetlong term parkingon demandan early flightrestaurant barfrench quartervery nice hotelrental carbusiness centerbusiness tripshuttle servicefree parkingbed was comfortableairportconference
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151 - 155 of 973 reviews
Reviewed 2 March 2017

Poor amenities in the room. No refrigerator or microwave in the room. I had to go to the downstairs lobby to reheat food. I also wasn't offered a better room and the checking counter staff weren't very helpful regarding any questions that I had.More

Review collected in partnership with Hilton Hotels & Resorts
Thank L4140BRgarys
Response from Tom M, General Manager at Hilton New Orleans AirportResponded 2 March 2017

Dear L4140BRgarys, We appreciate your feedback. I am sorry that we failed to exceed your expectations during your stay. We do have a deluxe room type that is equipped with a microwave and refrigerator and I am sorry that we did not do a better...More

Reviewed 1 March 2017

I was disappointed with the noise level in this hotel. I usually look forward to staying in a stand alone Hilton due to the class and quality of sleep I get. Not this time. And for $450 a night, I expect a bit more.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Peelatus
Response from Tom M, General Manager at Hilton New Orleans AirportResponded 2 March 2017

Dear Peelatus, Thank you for sharing the details of your stay. Your comments regarding noise are uncharacteristic for our property as our guest rooms are sound-proof from any airport noise. If the unpleasant noise that disturbed your stay was caused by another guest, please know...More

Reviewed 27 February 2017

The hotel is right across the street from the airport with a free shuttle that is available on demand. It is a relatively short 20 to 25 minute cab ride to downtown and the French Quarter. The Staff is friendly and offered great suggestions for...More

Review collected in partnership with Hilton Hotels & Resorts
Thank R1489DDwilliamk
Response from Melinda M, Director of Sales at Hilton New Orleans AirportResponded 1 March 2017

Hello and thank you very much for the awesome review - all feedback is so important to our team. We are delighted that you found the hotel's location directly across from the Louis Armstrong New Orleans International Airport and the complimentary on demand airport shuttle...More

Reviewed 27 February 2017

Staff extremely hospitable and friendly. Check in was extremely easy and the gal in the that works in the Starbucks coffee shop welcomed me and everyone each day with a huge smile. Close to the airport! Charge for parking as a Diamond Member is a...More

Review collected in partnership with Hilton Hotels & Resorts
Thank kennyrichards5151
Response from Melinda M, Director of Sales at Hilton New Orleans AirportResponded 28 February 2017

Hello and thank you for the awesome five star rating and thank you for taking the time to provide feedback regarding your recent visit. Thank you for recognizing the team's extremely hospitable and friendly service. We are happy that you found our location, directly across...More

Reviewed 26 February 2017

My husband and I stayed here the night before departing for an early morning flight out of Louis Armstrong....great stay, nice room, helpful staff, and convenient shuttle service and long term parking....highly recommend!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Gulfcoastgirl_8
Response from Melinda M, Director of Sales at Hilton New Orleans AirportResponded 28 February 2017

Hello! Thank you for the awesome five star rating and for providing feedback regarding your recent visit. We are delighted that you and your husband found the hotel, which is located directly across from the Louis Armstrong New Orleans International Airport - along with complimentary...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 163 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 163 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (231)
Room & Suite (120)
Dining (25)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
RichChichLet
23 August 2017|
AnswerShow all 4 answers
Response from Melinda M | Property representative |
Hi, yes, the hotel's complimentary airport shuttle is offered 24 hours daily. From the Transportation Center, across from the baggage claim - ground level, simply call the hotel 504-469-5000 for pick up from the airport... More
1
Vote
rluv2shop1
28 April 2017|
AnswerShow all 4 answers
Response from Melinda M | Property representative |
Thank you for reaching out - we look forward to welcoming you to the Hilton New Orleans Airport. When you arrive, go to the Transportation Center, which is located across from the Baggage Claim Area, and call the hotel for... More
0
Votes
lynnxx77
15 July 2016|
AnswerShow all 5 answers
Response from Ashley B | Reviewed this property |
They do. You can it will just block a good amount of money
0
Votes
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123
Room Tips
"Choose another hotel."
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"Room faced away from the airport and the noise was minimal. Didn't interrupt my sleep."
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"Read reviews on this website carefully before booking a room. Taking the time to write a review means that..."
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"Choose somewhere else"
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