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Best Western Plus Westbank

601 reviews
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Traveller (87)
Room & Suite (15)
Pool & Beach (14)
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Overview
  • Excellent61%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“hot tub”(40 reviews)
“french quarter”(61 reviews)
“new orleans”(176 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.5 Star Hotel
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Offers from Best Western Plus Westbank
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (601)Write a Review
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Show reviews that mention
All reviewshot tubfrench quarternew orleanscourtyard barbeautiful courtyardpool arearooms faceright next doorsausagebiscuitsnice poolpotatoescruise shipgreat stayvery nice hotelfriesrooms are clean
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61 - 65 of 586 reviews
Reviewed 29 June 2017

The hotel staff friendly and charming. Beds where soft and loved that they had a Keurig coffee maker in room with coffee .. the hotel pool area amazing with plan trees and a bar breakfast was a feast for a king or queen. I did...More

Review collected in partnership with Best Western
Thank 265kerrib
Response from stephLA123, General Manager at Best Western Plus WestbankResponded 3 July 2017

Thank you for taking the time to write such a lovely review of our hotel. I will pass along your kind comments to our staff. The pool and courtyard area are always a favorite of our guest-- it is the perfect place to relax and...More

Reviewed 28 June 2017 via mobile

My boyfriend and I flew into New Orleans to combine a trip to see my best friend get married with some vacation time. We stayed here in order to stay out of the hustle and bustle of the city but still be close. I am...More

Thank elizabethhrenee
Response from stephLA123, General Manager at Best Western Plus WestbankResponded 29 June 2017

Thank you for taking the time to write a review about our hotel. I am disappointed that we failed to provide you a superior customer experience. We did just recently renovate our hotel lobby which we have received very good feedback on. That is the...More

Reviewed 27 June 2017

Our 3rd stay at this property. Close to family in the area. The new restaurant is not very good. Glad to see Copeland's still in the area. T.S. Cindy was an uninvited guest😮. Overall happy with our stayMore

Review collected in partnership with Best Western
Thank Marcia G
Response from stephLA123, General Manager at Best Western Plus WestbankResponded 29 June 2017

Thank you for continuing to stay with us. Repeat business is the highest form of flattery. I agree, T.S. Cindy was an uninvited guest, but thankfully she did little damage to the area. Soon the hotel, will be getting another restaurant, so we will keep...More

Reviewed 25 June 2017

A very nice place to stay. Would let others know of my stay, and hope they have the same great time I did. A well kept place and friendly staff. Have a great time with your stay here. Well come again..More

Review collected in partnership with Best Western
Thank lindakH946ZF
Response from stephLA123, General Manager at Best Western Plus WestbankResponded 28 June 2017

Thank you for the complimentary review of our hotel. It is rewarding to see that you feel you received a good product with excellent customer service. I will pass along your comments to the staff. We look forward to serving your lodging needs in the...More

Reviewed 24 June 2017 via mobile

We stayed here at the last minute due to another hotel's pool not in service when we arrived. The kids loved it here! The pool area was adorable and felt very New Orleans! Would definitely stay again!!More

Thank Leslie G
Response from stephLA123, General Manager at Best Western Plus WestbankResponded 28 June 2017

Our pool is one of the most popular amenities- especially during the hot summer days in New Orleans. It makes us happy that the kids had such a great time enjoying the pool and courtyard area. We look forward to having you stay with us...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Restaurant
Details
Price range
USD 112 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 112 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (87)
Room & Suite (15)
Pool & Beach (14)
Dining (6)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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dtanner9397
25 June 2017|
AnswerShow all 6 answers
Response from Eliz49 | Reviewed this property |
The parking lot is not covered. We parked in front of the lobby when we left our car during our cruise. Ask for the cruise - parking deal and they will take you to the cruise ship and we just got a cab (there is a lot of... More
0
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funtrip44
14 April 2017|
AnswerShow all 5 answers
Response from Judy1149 | Reviewed this property |
Less than $25.00. For 4 people
0
Votes
Henry F
20 January 2017|
AnswerShow all 6 answers
Response from Henry F |
Hi Steve, many thanks for the info.
1
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Room Tips
"Book early and be sure the room you are getting is one you are comfortable with."
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"Third floor back corner rooms are very quiet"
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"If you need a meeting room, don’t reserve the one upstairs. There’s no elevator access, stairs are spiral..."
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"We were on the 2nd and third floor and appreciated it be more quiet."
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