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Holiday Inn New Orleans West Bank Tower

332 reviews
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Traveller (122)
Room & Suite (81)
Dining (10)
Overview
  • Excellent38%
  • Very good35%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“round house”(13 reviews)
“new orleans”(98 reviews)
“french quarter”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Holiday Inn New Orleans West Bank Tower
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)Write a Review
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All reviewsround housenew orleansfrench quarterfront deskhotel restaurantbar and grillwest bankroad noiseattached restaurantlight sleepersink areaa great staytop floorwould stay here againacross the riverenjoyed my staybourbon street
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41 - 45 of 322 reviews
Reviewed 3 May 2017 via mobile

The water in my bathtub was not draining. After a shower there was enough water in the tub to take a bath. 4 phone calls, 3 service guys later and the tub was still draining. We were finally moved on our final night there. We...More

1  Thank LesLeigh M
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 5 May 2017

Hi LesLeigh, Thanks so much for your business and your candid review. I want to apologize that our team seems to have dropped the ball when it comes to providing you a trouble free stay. A bathtub which doesn't drain certainly negatively impacts a stay...More

Reviewed 29 April 2017

The rooms are spacious and well equipped. The hotel is clean. Treneise assisted me at the front desk and was professional, friendly, knowledgeable and extremely helpful. She was able to provide information about local events and even printed a map to help find the WWII...More

Thank Jim E
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 5 May 2017

Hey Jim, Thanks so much for your business and your awesome 5 of 5 review! Do know that each of us that make our living by serving the world's greatest guests appreciate your kind feedback. I made sure to recognize Treneise's efforts personally and will...More

Reviewed 20 April 2017 via mobile

I spent four nights at this establishment, and I have absolutely no complaints. This was my first visit to New Orleans, and I wanted something close to the French Quarter, yet far enough from the noise. It takes about 10 minutes to get to the...More

1  Thank Steven B
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 5 May 2017

Hi Steven, Thanks so much for your business and your king 5 of 5 review. Our team works hard and the fact that recognized both Mabon and Shirlonda by name is truly very special. They are great assets to our organization and I'll make sure...More

Reviewed 11 April 2017

will be back to stay everything was perfect no complaints bar food and staff was amazing and rooms nice and big with great city view and location minutes from downtown New orleans right off high way so easy access to travel fast to other close...More

Thank MarriedCoupleTrip
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 5 May 2017

Hi MarriedCoupleTrip, Thanks so much for your business and AmAzInG 5 of 5 review of our hotel. Each of us here appreciate it so much! I'm sure others will find your review very helpful and you mention our superior location, food, and most importantly our...More

Reviewed 30 March 2017 via mobile

The rooms are very clean and designed well for business travel. The staff was professional and the management made every effort to let you know that your happiness was their top priority. The gym and business centers were well appointed. The attached restaurant and bar...More

Thank Manny D
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 7 April 2017

Hi Manny, Thanks so much for choosing our hotel and for taking the time to share your kind review. I can't tell you how much it pleased me to read your comments. A "Perfect" stay is certainly what we always strive for and learning that...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 122 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 122 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (122)
Room & Suite (81)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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rose82d
31 August 2017|
Answer
Response from chayesocali | Reviewed this property |
The manager there is great! I doubt there would be a problem. We went on a 7 day cruise and our car remained safe.
0
Votes
SeNoraB11
14 March 2017|
AnswerShow all 3 answers
Response from HolidayInnWestbank | Property representative |
Hi to our friend from the windy city! Although the hotel does not operate a shuttle service we are happy to help coordinate transportation with our recommended vendor - A+ transportation and their number is 504-266-4986... More
0
Votes
Deborah Angel L
17 February 2017|
AnswerShow all 4 answers
Response from HolidayInnWestbank | Property representative |
Hey Deborah, We'd love to check availability and rates for you. You mentioned you emailed me but it didn't go through - can you verify you used dfloyd at hiwestbank (sorry TA won't allow links or email in response... More
0
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Room Tips
"Don't stay here."
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"Rooms with numbers ending in 8,9,10, or 11 might be better as they should face away from the highway."
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"Select a room away from the highway"
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"ask for a room at the opposite side of the overpass"
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