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I wrote my previous review too early. These are not lovely people. The hotel has a stale, unfresh scent through from smoke and other irritants. They post that they have a 100% satisfaction guarantee in the room for guest satisfaction, however, this is disingenuous. I...More
1 Thank ushisg
Response from skygolf, General Manager at Holiday Inn Express Breaux Bridge (Lafayette Area)Responded 4 days ago
Thank you for taking the time to review our property. We work very hard everyday to make sure our guests are happy with their stay, we are sorry we were unable to do this for you. Upon your check in you were shown...More
We had been to Lafayette a few years ago and stayed at a hotel in town. This time, we decided to stay outside of town and avoid all the congestion. This hotel is right off of I-10 and so is convenient to the highway. We...More
Response from tanner j, Guest Relations Manager at Holiday Inn Express Breaux Bridge (Lafayette Area)Responded 2 April 2018
We are so pleased that you enjoyed your time with us. I appreciate you looking past the construction that is happening at the moment. We truly do our best to create a great experience for each guest, and are happy to hear such...More
The employees here are so lovely, but the hotel just does not seem to warrant the top grade in my opinion. My room actually had a funny smell in it, like it used to be a smoking room or share air with a smoking room....More
Response from skygolf, General Manager at Holiday Inn Express Breaux Bridge (Lafayette Area)Responded 1 week ago
We appreciate you taking the time to review our hotel. We are so glad you loved our great employees, its what makes us who we are. We appreciate your feedback in regards to your room. I want to apologize for the issues you...More
Love our visits. This was our third time and always have a wonderful time. The free breakfast is a special treat and Mary Ann Logan is fantastic with her meals. Very friendly and a pleasure to visit with.
Response from skygolf, General Manager at Holiday Inn Express Breaux Bridge (Lafayette Area)Responded 4 weeks ago
Thank you for the great review of our hotel. We love when you visit too! I will pass along your kind comments to my entire staff, especially Mary Ann. We look forward to seeing you again soon.
We loved staying here. The rooms were clean and comfortable, and it was easy to access from the freeway. We met some interesting and friendly travelers in the breakfast area, and the staff was friendly and helpful.
This is a termporary issue, but there is...More
Thank Richard C
Response from skygolf, General Manager at Holiday Inn Express Breaux Bridge (Lafayette Area)Responded 5 weeks ago
Dear Richard C.,
Thank you for the great review. We know the construction can be troublesome, but it is scheduled to be done by July. It will be so nice when it is complete. We appreciate your patience. We are so pleased you had a...More