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Diamond Jack's - Bossier City

557 reviews
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Traveller (139)
Room & Suite (43)
Pool & Beach (3)
Overview
  • Excellent12%
  • Very good17%
  • Average17%
  • Poor19%
  • Terrible35%
6 days ago
“Evening visit To Diamond Jacks”
2 weeks ago
“Great deal nice size space but hotel needs upgrades”
Free Internet
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (557)Write a Review
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1 - 5 of 557 reviews
Reviewed 3 days ago via mobile

I booked this hotel for my husband to celebrate his birthday. We arrived to the hotel and the receptionist at the check acted as if she didn't want to be bothered. She said there was a deposit of $100 which had to paid, she said...More

Thank Simon3542
Reviewed 4 days ago via mobile

Do not book this hotel. It is disgusting & should be condemned. We booked it & immediately demanded a refund. Everything needs updated. I can’t tell you how drab & dank this place looks. I did not stay long enough to take any pictures. Unsafe,...More

Thank Munkiz
Reviewed 5 days ago

The casino was fun as usual but the staff there is rude and hateful. At arrival during check in we were greeted with rolling eyes and attitude. Same with some of the casinos staff. I really love playing slots but really wish they had good...More

Review collected in partnership with this hotel
Thank hldsaldivar
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 3 days ago

Please accept my apologies for the frustrations and disappointment you encountered while staying with us. There is no excuse for unfriendly staff. We can do better than this. Thank you for taking the time to bring this to my attention. I hope you will consider...More

Reviewed 6 days ago

DJ is a bit dated but the cashier at the buffet was great, but the food on Thursday night wasn't. Servers were very nice. Limited items being served. Other than the chicken & ribs, we were not impressed. On the bright side, one of folks...More

Thank O6753WBdanh
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 4 days ago

I appreciate & value your comments. I am happy you had some good moments during your stay and apologize some areas did not meet your expectations Mike Howard VP/GM

Reviewed 1 week ago

Very happy with our stay. Would stay again. Jacuzzi tub was awesome. Bed was very comfortable. A larger refrigerator would have been nice as we did have some of our own drinks and food. TV was an older tv and there were only a few...More

Review collected in partnership with this hotel
Thank jvredenb
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 1 week ago

Thank you so much for your recent visit and taking the time to share your experience. It's great to hear you enjoyed your stay. Mike Howard VP/GM

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
USD 46 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 46 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (139)
Room & Suite (43)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Dru S
10 July 2016|
Answer
Response from Cathy E | Reviewed this property |
I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
0
Votes
Mimintx98
6 July 2016|
AnswerShow all 5 answers
Response from thesteevesgroup | Reviewed this property |
Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
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Room Tips
"keep going do not stop here"
Read review
"Very soft beds; not much back support though."
Read review
"Not worth the price"
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"Ask for a refrigerator if needed."
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