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Diamond Jack's - Bossier City

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Traveller (139)
Room & Suite (43)
Pool & Beach (3)
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Overview
  • Excellent12%
  • Very good17%
  • Average18%
  • Poor19%
  • Terrible34%
1 week ago
“Our Getaway”
3 weeks ago
“Old but still good value.”
Free Internet
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (581)
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1 - 5 of 581 reviews
Reviewed 2 days ago

Everything was good except you need to have a refrigerator in the room. We have stayed there before and I thought there was one. We drink bottled water and usually bring some with us and we can't keep them cold unless we bring our own...More

Review collected in partnership with this hotel
Thank wilsonlinda673
Reviewed 1 week ago

I enjoy this place my favorite place to stay good rooms good casino and decent buffet and 24 hr grill is really good too, check in has always been smooth and professional.. deposit is refunded in a timely manner and remember a Jacuzzi in every...More

Review collected in partnership with this hotel
Thank hootie369
Reviewed 1 week ago

Your Hotel sucked!! I will never be back or recommend anyone to stay there!! Your staff is rude! And your accommodations well you have none your rooms are dirty and you can hear everything your neighbor is doing!! Disgusting!!! Your buffet had nothing to choose...More

Review collected in partnership with this hotel
Thank brazilcheyenne66
Reviewed 1 week ago

It was a great looking older hotel. Pleasantly surprised. The first night, I was so excited to take a hot bath in the jacuzzi tub after driving for seven hours and walking three casinos. But, found out quickly the tub didn't hold water and the...More

Review collected in partnership with this hotel
Thank presliroo
Response from Paul H, General Manager at Diamond Jack's - Bossier CityResponded 1 week ago

Thanks for your visit and feedback. I am sorry to hear you had problems with the Jacuzzi tub and a/c not working in your room. Ideally we would have liked to address these issues while you were still here & moved you to a different...More

Reviewed 3 weeks ago

Old outdated rooms but still a good value. The casino itself is very shabby. The bed was comfy and the hot tub was nice. The TV was quite the Magnavox antique. I think this property is on the verge of shutting down or being sold....More

1  Thank Jarrod B
Response from Paul H, General Manager at Diamond Jack's - Bossier CityResponded 2 weeks ago

Thank you for taking the time to share your experience. I am truly sorry your experience did not meet your expectations. Paul Hutchens, GM

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
USD 51 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 51 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (139)
Room & Suite (43)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Dru S
10 July 2016|
Answer
Response from Cathy E | Reviewed this property |
I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
0
Votes
Mimintx98
6 July 2016|
AnswerShow all 5 answers
Response from thesteevesgroup | Reviewed this property |
Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
1
Vote
Room Tips
"Mini fridge."
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"Love this hotel always clean and nice"
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"Room is very large, did lack a fridge and microwave. Carpets very dirty, but bathroom very clean. Would stay..."
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"Clean it and always accommodate guests requests"
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