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DiamondJacks Casino and Resort

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1 room 2 adults 0 children
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DiamondJacks Casino and Resort
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432 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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san diego
Reviewed 5 days ago NEW

Upon arrival I was worried by the worn appearance of the lobby, the extreme slowness of the check in process, aND the front deskin attitude which was not friendly. But, I have to say the room was very clean, comfortable and large clean bathroom. The experience was fine. When we checked, Michelle was very pleasant at the front desk, so...

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Thank flyawaySanDiego
Reviewed 1 week ago

I knew we were in trouble when we had to call maintenance about the a/c and the first thing he did was close the curtains and turn off the lights so it would be easier to cool. We had to argue with the front desk to change our room. Finally got that done. Everything is leftover from the Isle of...

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Thank Susan C
Pittsburg, Texas
Reviewed 1 week ago via mobile

We stayed 3-18-2017, after reading others reviews I was kind of dreading the stay. Check in isn't until 4. Yes there was a line and at first had2 employees checking guest in and then around 5 added to more employees. If you like sleeping with lots of pillows you might need to bring yours. We had a king size bed...

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Thank Lisa F
many
Reviewed 2 weeks ago

My husband and I stayed one night due to me having surgery early the next morning. Lets just say was highly disappointed. Unfriendly staff, food was high priced for same thing we could have got at a McDonalds. Room was nicely cleaned and bed was comfortable. Lots of loud noises throughout the night. The place was really run down. I...

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Thank ladyrider2013
Reviewed 2 weeks ago

would not advise friend or foe to stay here. not to clean, loud. very long lines to check in . restaurant prices too high. did not see any winners in casino. parking is a long way from the hotel check in.

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Thank Doris Marie F
Shamokin Dam, Pennsylvania
Reviewed 17 February 2017

Diamond Jacks has an RV park close to the Casino and Resort. Fee was $27 per night with our Good Sam discount. Campground is within walking distance of the Resort and has full hook-ups. The Casino has no Wi-Fi access, but if you walk down the hallway toward the resort you are able to connect. For dinner we had the...

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Thank erjunebug
Austin, Texas
Reviewed 6 January 2017 via mobile

It's like the owners don't even care about the place. The check-in was horrible long line only 2 people at the counter on a holiday day ( New Year's) so I took about 30 min or so for us to check-in. The room itself was a big disappointed. The carpet filthy, outdated, chipped paint , small box tv, mildew near...

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2Thank vacay0511
The Woodlands, Texas
Reviewed 2 January 2017

this place used to be nice but the rooms are terrible we only stayed one night then went to stay at different casino..the check in was terrible we wanted to check in at 2 pm they said no we went back at 4:30pm and a big line 15 or more people..they had an express fast check in lady she would...

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Thank Brian K
Waco, Texas
Reviewed 30 December 2016 via mobile

Save yourself, run away. Far away. Do not be fooled by the lower than expected rate. Do not get lured in by the $25 buffet voucher and $10 free play voucher. Better off eating your shoe before the buffet. Limited and tired food left out way too long. About 9pm, the cooks were asking if anyone wanted more food, because...

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2Thank Doug M
Woodway
Reviewed 28 December 2016 via mobile

DiamondJacks really has seen better days and is in dire need of remodeling. Beds and especially the pillows were terrible. At least the jacuzzi tub was clean and functioning, so that was a plus. We stayed here because it was a weekend and the better casino/hotels were booked and super expensive, but that said, DiamondJacks should be a lot cheaper...

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Thank LadyK104

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about DiamondJacks Casino and Resort

Address: 711 Diamondjacks Blvd, Bossier City, LA 71111-5046
Region: United States > Louisiana > Bossier City
Price Range: $84 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DiamondJacks Casino and Resort 3*
Number of rooms: 497
Reservation Options:
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Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La
Hotel Style:
#6 Casino Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from DiamondJacks Casino and Resort staff and other travellers.
8 questions
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Burnet, Texas

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Questions? Get answers from DiamondJacks Casino and Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“jet tubs keep you awake, loud slamming doors”
 of 5 bubbles dorismarief, 9 Mar 2017 | Read review
“dont stay here”
 of 5 bubbles A8720LEbriank, 2 Jan 2017 | Read review
“We didn't stay in a room”
 of 5 bubbles 267lucyf, 6 Nov 2016 | Read review
“All the rooms seems to have a good view if you get a room on the higher number floors you can see more of the City”
 of 5 bubbles 322cathye, 9 Jul 2016 | Read review
“go somewhere else”
 of 5 bubbles tsamford, 20 Jun 2016 | Read review
5 of 5