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SpringHill Suites Shreveport-Bossier City / Louisiana Downs

226 reviews
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Traveller (50)
Room & Suite (33)
Dining (2)
Overview
  • Excellent53%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“race track”(39 reviews)
“indoor pool”(11 reviews)
“harrah's casino”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from SpringHill Suites Shreveport-Bossier City / Louisiana Downs
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)Write a Review
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Traveller rating
114
62
29
15
6
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LanguageEnglish
114
62
29
15
6
Show reviews that mention
All reviewsrace trackindoor poolharrah's casinofront desktaco belldesk areahot itemsfree breakfast in the morningthe breakfast areawould stay here againone bedroom suitethe sofa bedyogurthot breakfastroom was spaciousevery staff memberevery employee
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61 - 65 of 226 reviews
Reviewed 18 May 2016

This hotel was absolutely perfect for our family. The room was large and quiet. Ice maker on each floor, quick elevators and a nice breakfast. The rooms were updated and felt very modern. The staff was amazing...like ALL the staff was amazing, which we know...More

Thank Tanya S
Response from Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City / Louisiana DownsResponded 19 May 2016

Thank you so much for the feedback about your stay! My team works hard every day to give each guest a fantastic experience and we are thrilled that you and your family saw that! We in the middle of revamping our entire hotel! Please come...More

Reviewed 18 May 2016 via mobile

I was not impressed by this property. It is new, however everything was pretty basic and had a motel feel. I felt like I overpaid for my stay. Property is very close to Louisiana Downs and has great access to highways. The area was very...More

1  Thank bluengold2007
Response from Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City / Louisiana DownsResponded 19 May 2016

Thank you for the feedback. We take a lot of pride in our property and the service we provide. You're right that we are close to the highway (though you can't hear it!) and the area is quiet and safe. However, it sounds like we...More

Reviewed 17 May 2016

The primary reason I recommend this facility is because of the staff. We have all stayed in places where the staff was great & some where they were not so great. The facilities were clean, nice and quiet & the breakfast was O.K.

Thank BertYates2014
Response from Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City / Louisiana DownsResponded 19 May 2016

Our team really does rock! They take such pride in making our guests happy and I am happy that you and your family were able to experience that. Hopefully we will see you again soon!

Reviewed 17 April 2016

Standard Spring Hill Suites – decent size room with refrigerator and microwave. Staff are very pleasant. Has a small pool and a small, but well equipped fitness center. Rate includes a pretty good breakfast, which has the usual assortment of cereal, fruit, baked goods and...More

Thank Davidwatts
Response from Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City / Louisiana DownsResponded 19 April 2016

Thanks for the review David! We take pride in our fitness center, great service and breakfast options. We truly believe they are above and beyond other properties in the area and I'm glad you had a great experience with them. You're right that we are...More

Reviewed 11 April 2016

I have never been in a hotel with only one night table before, room was close to elevators and you could clearly hear the chime of the elevator arriving each time. Very loud as if the talking was literally in your room. No in room...More

Thank JDParker1369
Response from Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City / Louisiana DownsResponded 16 April 2016

Thanks for the feedback about your stay! We are always looking for areas where we can improve our service and give our guest the best experience possible. I'm sorry this experience wasn't up to par. Please know that we've taken it to heart and that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 78 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Bossier City
#8 Business Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 78 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Bossier City
#8 Business Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (50)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Donna B
13 August 2016|
AnswerShow all 4 answers
Response from Milkmantt | Reviewed this property |
No there are no casino on the premises. You have to go to the Downs.
0
Votes
DaCapo7x
29 July 2015|
AnswerShow all 2 answers
Response from Daniel H | Property representative |
Unfortunately, that is true. The casino stopped working with the hotel directly and opted to spend it's resources at the Horseshoe. However, we have been seeing some coupons given that state if you give them your hotel... More
1
Vote
Seejaykaygee
1 June 2015|
Answer
Response from Daniel H | Property representative |
From what I'm hearing from our other guests, they sure are! We look forward to your visit!
0
Votes
Room Tips
"The 4th floor was fine."
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"Rooms with a view of the race track during racing season. You can watch the ponies run. Very nice."
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"King Studio room is amazing! Has everything you need to stay comfortably."
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"rooms in the back have view of horsetrack"
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