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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Booking.comUSD 92*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 94*
USD 92*
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USD 94*
USD 94*
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SpringHill Suites Shreveport-Bossier City\/Louisiana Downs
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204 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 1 week ago via mobile

The room is awesome, spacious, and clean. Great view of the race track, can watch the horse races from the room. GREAT STAFF!!!!! The general Manager, Mark Walton, has been so helpful. If you are in the area.....stay here.

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Helpful?
Thank Tim R
Washington DC, District of Columbia
Reviewed 18 April 2017

Stayed at this hotel for one night...stayed in a double room with a sofa bed...the cost of the room was good...the room was very spacious..the tv was pretty small and outdated... everything else seemed to be new...the service however was average...the hotel didnt have extra sheets and blanket in the room for the sofa bed...and when i requested from the...

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Helpful?
Thank Asim M
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Asim M, Thank you for taking the time to complete your review! While I am glad you enjoyed the room and the value, I am very disappointed that our service was not up to par. We have bed linens for every sofa bed and I am not sure why we could not provide that for you. I am also apologize...

Ocean Springs, Mississippi
Reviewed 12 April 2017

The room is nice yes, but for myself the friendly staff is what put this hotel over the top for me. My wife and I checked in on March 30th 2017. While we were impressed with how clean and well managed the hotel was, we couldn't help but notice how nice everyone was. From the registration desk to the maid...

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Helpful?
Thank George S
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

George S, Thank you for your survey! I am glad that you enjoyed the hotel but am even more proud that the staff made the difference for you! Honestly, most of our local hotels have the same offerings at nearly the same price points. The service you receive is what sets hotels apart. I thank you for thanking the staff....

Mississippi
Reviewed 3 April 2017 via mobile

Room was spacious for three people. Two queen suite and the room was clean except the glass divider had never been cleaned. Breakfast was basic. Eggs and biscuits with sausage gravy and no meat selections. Nice staff and great location.

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Helpful?
Thank 256Clark
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

256Clark, Thank you for your review! I'm glad you enjoyed the staff and location and found the room spacious. We will work on our cleanliness issues and some better breakfast options.

Tyler, Texas
Reviewed 2 April 2017 via mobile

We were in town for a baseball tournament and the hotel was 4 miles from the fields. The place is newer and clean. Polite front desk. They have a indoor pool and the elevators are fast once you get on them. It's close to Harrah's and a Mexican food restaurant close that was decent. They have breakfast with a lot...

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Helpful?
Thank BKA1984
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

BKA1984, Thank you for your review! I am pleased that you enjoyed your hotel and we were convenient for your tournament. If you guys come back this way, please contact us so we can set up a group rate for you and your team! Sincerely, Mark Walton

Gilmer, Texas
Reviewed 4 March 2017 via mobile

The hotel room was excellent, very spacious. We enjoyed the indoor pool and weight room. Angie at check in and the cleaning staff were friendly all the time! The hotel is located next to the horse track and Harrah's which was a huge plus for us! We can't wait to return!

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Helpful?
Thank AmberCRIA81
Mark W, Owner at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

AmberCRIA81, Thank you for your wonderful review! I think our fitness center and indoor pool are great amenities for our guests and am glad your mentioned our best asset: our team! Angie and our housekeepers are great and I am glad they helped give you a good experience. We can't wait for you to return! Sincerely, Mark Walton

Dallas, Texas
Reviewed 27 February 2017 via mobile

The fiance and I decided to head to Shreveport for the weekend and chose the Springhill Suites for our stay. This location particularly because of the pictures we saw online. Check in was typical as our front desk receptionist was polite and informative about the surrounding restaurants. She asked my room preference 1st or 2nd floor which I thought was...

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Helpful?
Thank nicoleclark214
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Nicoleclark214, Thank you for your outstanding review! I am glad you enjoyed our property and appreciate you mentioning getting more bang for your buck. I've lived in the area for close to thirty years and definitely believe this is the best value for your money. I do apologize fore the noisy people above you! Sounds like it was a family...

Louisiana
Reviewed 24 February 2017 via mobile

I stayed only one night but was impressed with the quality of this hotel. The room and lobby area was fresh and clean and the fitness room includes both cardio machines, free weights and one multi-purpose weight machine. I was also pleased to discover that, despite being located at the junction of two interstate highways, my room was quiet. The...

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Helpful?
Thank bandman15
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Bandman15, Thank you for your review! I agree that we are a great quality hotel with a great value for our guests. Thank you for giving honest feedback on our hotel, amenities, and location. We look forward to your next visit! Sincerely, Mark Walton

Howell, Michigan
Reviewed 12 February 2017

Located right next to turn 4 of the Louisiana Downs racetrack. Checkin was great. Our room was fine but a long ways from elevator which made it difficult to maneuver. Breakfast was average and understaffed since hotel was packed. No whirlpool!

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Helpful?
Thank hurricane48
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Hurricane48, Thank you for taking the time to review our property! I am glad you liked the location of our hotel and the check-in service. Since your last visit we have added another breakfast attendant so breakfast service has improved dramatically. Still no whirlpool, but we hope to have you stay with us again! Sincerely, Mark Walton

Hot Springs, Arkansas
Reviewed 6 February 2017 via mobile

Hotel suite was perfect, we had a king size bed with couch, desk, mini fridge kitchen sink area and microwave. There is a free breakfast of scrambled eggs, waffles, sausage gravy, and sausage along with the usual apples and bananas, yogurt and cereal. Service couldn't be any better. Love the location, right off the interstate and 5 minutes or less...

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Helpful?
Thank itsy2013
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Itsy2013, Thank you very much for your review! I am pleased that you enjoyed our hotel amenities and our service. We do have a very convenient location to anywhere in the Shreveport/Bossier area and I thank you for mentioning that. I look forward to continuing to be your hotel of choice in our area!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Address: 8010 E Texas St, Bossier City, LA 71111-7016
Region: United States > Louisiana > Bossier City
Price Range: $110 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Shreveport-Bossier City/Louisiana Downs 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
Springhill Suites Bossier City
Hotel Style:
#8 Business Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Shreveport-Bossier City/Louisiana Downs staff and other travellers.
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Questions? Get answers from SpringHill Suites Shreveport-Bossier City/Louisiana Downs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the back have view of horsetrack”
335asimm, 17 Apr 2017 | Read review
“Over priced and a rip off.”
therssiam2015, 14 Nov 2016 | Read review
“book ANY other hotel not Marriott--and not on top of a horse racing track.”
U4519QVsandras, 24 Oct 2016 | Read review
“lower floor rooms closer to pool and cafe”
VicS906, 6 Sep 2016 | Read review
“Ground floor room with handicap facilities. Toilets a little higher. No lip to step over for shower and grab bars conveniently placed.”
donnabH581EH, 5 Sep 2016 | Read review
5 of 5
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SpringHill SuitesUSD 92
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Prices are for 1 room, 2 adults
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