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Courtyard Baton Rouge Siegen Lane

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Courtyard Baton Rouge Siegen Lane
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Bridge City, Texas
Reviewed 4 weeks ago

I was greeted quickly & courteously. I was also able to get into the room a bit early before check in time. The room was clean and smelled good. Throughout my stay they staff was very pleasant in greeting each time. The only thing it needs is a bit of decor changes to the rooms. They have had the same...

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Helpful?
Thank jmask58
Reviewed 3 January 2017 via mobile

We frequent Courtyards and prefer them over most hotels. This Courtyard was not enjoyable at all. The carpet was very stained and way beyond its lifespan. The room had a bad smell, the pool area was unsanitary with moldy areas. We were surprised because the reviews did not reflect this. The only clean part of this hotel was the lobby....

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Helpful?
Thank Karen H
Trang L, General Manager at Courtyard Baton Rouge Siegen Lane, responded to this review

Karen H, thank you for your feedback. It is always our intention to provide the best of service to our guests. Your feedback has been shared with our team members and we will address the issues that you have mentioned. We hope you will give us another chance to provide a better experience the next time you are in Baton...

Coppell, Texas
Reviewed 26 December 2016

There has been some overall decline at this Location over the past couple of years and the Room Price is not a good value, not even if you want to walk to the Mall or Restaurants near by ! I travel for Business extensively but this trip was with my Wife and we were in town for the Thanksgiving Buffet...

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Helpful?
Thank RayZimbal
Management response:

Good morning, Please accept our sincere apology for not providing you with the quality of Bistro service you have become accustom to when traveling with us. we have given your information to the correct department head to ensure this is an isolated incident. Sincerely,

Reviewed 22 December 2016 via mobile

Traveled to the city with my mother for a quick visit with family. Requested room on upper floor which was quite, clean with comfortable beds. Morning coffee in lobby is nice; fitness room very small with one treadmill, one bike, etc and extremely hot; staff nice and helpful.

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Helpful?
Thank Doris S
Management response:

Good morning Met our needs, Thank you so much for staying with us during your recent travels. We do appreciate it and look forward to serving you and your family again. Happy Holidays,

Reviewed 16 December 2016 via mobile

Checkin: There was no one at the front desk when I arrived. I must have stood there 5-7 minutes before I saw someone from the Bistro call the front desk from across the lobby and someone came out from the office to answer the phone. Please keep in mind that both housekeeping & Bistro staff saw me, but no one...

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Helpful?
Thank Bree M
Management response:

Good afternoon Bree M, Thank you for staying with us. We do sincerely apologize for not providing you the service you desired and should have received at check in as well as check out. We have shared your feedback with our department heads to ensure that this was an isolated incident. Bree M we do look forward to the opportunity...

Cleveland, Texas, United States
Reviewed 20 October 2016 via mobile

I have never rated a hotel this poorly. The lobby and common areas seemed well taken care of the room was not. I stayed on a bottom floor room. It was in very bad shape. The sliding glass patio door latch/lock did not work at all. It did have a bar to close. The bar was not used until I...

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Helpful?
Thank Cookie548
Management response:

Good afternoon Cookie548, Please accept our sincere apology for the condition of your guest room during your stay. We have shared your feedback with the appropriate team members to ensure that the conditions mentioned were isolate. Thank you for all your assistance. Sincerely,

Reviewed 3 October 2016 via mobile

Staff was welcoming and helpful and the room was comfortable and clean. The location is also convenient if you're just passing through Baton Rouge, it's right off of I-10. We enjoyed our brief stay here and would stay again passing through Baton Rouge!

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Thank Mbone75
Mobile, Alabama
Reviewed 11 August 2016

Room was clean and adequate for our brief stay. The ladies at the coffee shop were super friendly. The desk personnel were very nice and helpful. While this is not a super premium hotel, it is a good value. The guest laundry came in handy as well. It felt very secure and was close to several restaurants and shops.

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Helpful?
Thank KimPenn
Baton Rouge
Reviewed 1 August 2016 via mobile

This is one of the furthest south quality hotels before Leaving east baton rouge parish. Directly off I-10 easy to get to. Close to Walmart and several good restaurants. Also another Marriott property directly next door. Good staff new rooms.

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Thank Ron S
Pineville, Louisiana
Reviewed 25 July 2016

The halls are too narrow. The pool is to small. The elevator is too small. We stayed in room 311 and overall the rooms was good. The sofa bed was not comfortable and there was no pillows. The cushions on the sofa were torn ant not clean.

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Helpful?
Thank James L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
You'll find that the new state-of-the-art lobby at our Courtyard Baton Rouge at Siegen Lane provides greater flexibility and choice. Our new lobby features inviting, flexible spaces to work or relax; free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our Baton Rouge LA hotel's new lobby experience is The Bistro - Eat. Drink. Connect., providing healthy offerings in the morning, plus dinner service with cocktails in the evening. You'll find outdoor spaces with seating, an indoor heated pool, plus a well-equipped fitness center, 24-hour self-serve business center and boarding pass printing station. We offer 121 newly renovated guest rooms decorated in rich new fabrics and vibrant colors and feature 32" LCD TV's. The Courtyard by Marriott at Siegen Lane is the perfect choice in Baton Rouge for both business and leisure accommodations. ... more   less 

Additional Information about Courtyard Baton Rouge Siegen Lane

Address: 10307 N Mall Dr, Baton Rouge, LA 70809-4829
Region: United States > Louisiana > Baton Rouge
Price Range: $150 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Baton Rouge Siegen Lane 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Baton Rouge Siegen Lane Hotel Baton Rouge
Courtyard Baton Rouge
Baton Rouge Marriott
Baton Rouge Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Baton Rouge Siegen Lane staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are lots of Good Value Hotels in this area to choose from, many of which I have stayed at”
 of 5 bubbles RayZimbal, 25 Dec 2016 | Read review
“I asked for a room away from the elevators and it was very quiet”
 of 5 bubbles KimPenn, 10 Aug 2016 | Read review
“Check that the AC is working!”
 of 5 bubbles LER627, 3 Jun 2016 | Read review
“Go somewhere else.”
 of 5 bubbles C3076ZJdanielp, 31 May 2016 | Read review
“Go somewhere else.”
 of 5 bubbles LCR5518, 29 Jan 2016 | Read review
5 of 5