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L'Auberge Casino & Hotel

Expedia.comUSD 170*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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475 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Reviewed 1 week ago via mobile

We had a family group stay here this weekend--they charged top flight prices for a dirty hotel -- disgusting dirty. Examples - my niece and her husband found feces on the inside of the door to my room. I found a tampon applicator on the floor of the hall in front of my daughter's room. When I pulled down the...

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Helpful?
Thank David H
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning David- Thank you for taking the time to leave us a review. We're disappointed to hear about your stay. Our guest experience manager would like to reach out to you. If you don't mind, please email her your best contact number at sarah.savoy@lbrmail.com. We look forward to hearing from you.

Reviewed 2 weeks ago via mobile

I booked a three night stay at L'auberge on the 30th of March with for our stay on the 4th of May for my hubby and I that was comp'd. I requested the room be a king. When I checked in at 6pm on the 4th the guy working the front desk didn't mention anything about not being able to...

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Helpful?
Thank Ashleigh R
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning Ashleigh- Thank you for taking the time to leave us a review. We're disappointed to hear about your stay in our hotel. Our director of hotel operations would like to reach out to learn more. If you don't mind, please email him your best contact number at daniel.hutchinson@lbrmail.com. We look forward to hearing from you.

Louisiana
Reviewed 3 weeks ago

My husband and I stayed at this hotel/casino overnight on 27 April and due to that experience, we would not go again. First off, the pool is a rooftop pool and does not compare to the one at the L'Auberge in Lake Charles. So, no big deal, right? Well, the bar wasn't even open on that level either so we...

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Helpful?
Thank ltb0829
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a review. We're disappointed to hear about your stay in our hotel. Our guest experience manager would like to learn more. If you don't mind, please email her your best contact number at sarah.savoy@lbrmail.com. We look forward to hearing from you.

Reviewed 3 weeks ago

great room, comfortable bed, had alot of fun in the casino gambling. Will stay here again in the near future. Nice pool grounds. Friendly staff. good food. enjoyable 24 hours. Didn't go off the property the entire time.

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Helpful?
Thank 166susano
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a five-star review. We're thrilled to hear you had a great stay and enjoyed the rooftop pool. We look forward to your next visit!

Baton Rouge, Louisiana
Reviewed 4 weeks ago via mobile

So nice to visit a hotel and casino and be treated royally. Had the opportunity to meet the hotel manager at the Baton Rouge L'Auberge hotel. I asked to speak to the manager so I could let them know what a pleasant stay we had He introduced himself as Kurt Mikesell (I wrote his name down after talking with him...

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Helpful?
Thank brtraveladdict
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a five-star review. We're thrilled to hear you had a wonderful stay in our hotel and enjoyed our friendly staff. We hope to welcome you back again soon!

Baton Rouge, Louisiana
Reviewed 4 weeks ago

We recently had a friends get-together at L'Auberge and were happy with arrangements, restaurant, and casino. We talked to a front desk person, Kurt, ahead of time in order to make some special arrangements for our group, and he took care of us. Our visit went smoothly as a result and everyone had a wonderful time. Excellent service!

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Helpful?
Thank Kathryn R
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning Kathryn- Thank you for taking the time to leave us a five-star review. We're pleased to hear you and your friends had a wonderful time and found our service excellent. We hope to welcome you and your friends back again soon!

Cut Off, Louisiana
Reviewed 4 weeks ago

We spent the day touring, eating, and playing! We were treated to a tour of the property by Mr. Kurt Mikesell, and what an awesome experience! Kurt made sure that we saw all the best that L'Auberge has to offer. We met friends for lunch at the Stadium Sports Bar and Grill where we enjoyed the crawfish sliders. We took...

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Helpful?
Thank sdguidry
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a five-star review. We're thrilled to hear you had a wonderful visit and enjoyed our friendly staff. We hope to welcome you back again soon!

Reviewed 4 weeks ago via mobile

Recently visited L'Auberge and had the pleasure of meeting one of the staff, Kurt Mikesell. He took very good care of me and the group I was with. He has a great personality which is always a pleasure to encounter. If you are in Baton Rouge on business or just a staycation this is the place to be. Ask for...

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Helpful?
1Thank Richlucas
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a five-star review. We're delighted to hear about your visit. We're thrilled you experienced great customer service. We hope to welcome you back again soon!

Missouri City, Texas
Reviewed 18 April 2017

Lauberge BR when it first opened offered impeccable service, the rooms were clean and inviting but that's all over. We drove up to valet and the attendant was rude as if we were bothering him. We toted our luggage in without assistance. Went to the front desk and again it was as if there was a doom and gloom cloud...

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Helpful?
Thank MillerLT
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a detailed review of your stay in our hotel. We're disappointed to hear about your experience. Our director of hotel operations would like to learn more about your stay. If you don't mind, please email him at daniel.hutchinson@lbrmail.com. We look forward to hearing from you.

Eastleigh, United Kingdom
Reviewed 11 April 2017 via mobile

We picked this hotel as part of our road trip. We are not gamblers so weren't interested in the casino, which was busy all the time! We were very disappointed to see people smoking inside the casino! The food was fine but far too much for us Brits. Staff were all extremely friendly, helpful and patient with us. This stay...

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Helpful?
1Thank Ann C
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning Ann- Thank you for taking the time to leave us a review. We're pleased you had an overall nice stay. We hope to welcome you back again in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
L’Auberge Casino & Hotel Baton Rouge is a premier southern Louisiana destination property offering a fully integrated casino entertainment experience. The truly unique complex features an expansive single-level, 74,000 square foot casino; nearly 1,500 slot machines; 50 table games, including a poker room; a 12-story hotel with 205 guest rooms, rooftop pool and state-of the-art fitness center overlooking the Mississippi River; four dining outlets; a unique casino bar with breathtaking views of the river. ... more   less 

Additional Information about L'Auberge Casino & Hotel

Address: 777 Lauberge Ave, Baton Rouge, LA 70820-7801
Region: United States > Louisiana > Baton Rouge
Price Range: $199 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino & Hotel 4*
Number of rooms: 206
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Baton Rouge
#15 Family Hotel in Baton Rouge
#16 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino & Hotel staff and other travellers.
19 questions
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Long Beach
Hartland
Alexandria, Louisiana
7 months ago

See all questions (19)

Questions? Get answers from L'Auberge Casino & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if there is one...”
MillerLT, 17 Apr 2017 | Read review
“Third floor is connected to the skybridge between hotel and casino. Request a west-facing room to view the river.”
962treyw, 8 Apr 2017 | Read review
“Consider river view!”
Bunnyhs, 14 Mar 2017 | Read review
“Corner suites and if possible ask for a room that at least gives a partial view of the river.”
mgpbdm, 21 Oct 2016 | Read review
“Do not leave anything in the room after you leave because it will disappear.”
91marshal, 8 Oct 2016 | Read review
5 of 5
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USD 170* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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