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Hilton Garden Inn Baton Rouge Airport

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Hilton Garden Inn Baton Rouge Airport
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408 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Braintree, United States
Reviewed 4 days ago NEW

Staff was very helpful and polite. Room was very clean. As quiet at night as one could expect being in a congested area. In hotel breakfast was very good. Lobby was very well setup. Check in and Check out process was quick and efficient.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank erichL7049QO
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

erichl7049QO 5-stars!! Thanks for the great response and props to our team! Our service-focused staff and cozy spaces will be here to welcome you back on your future travels to the Red Stick!

bailey texas
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

Great place great food great people. Comfortable bed lots of channels on tv. Chief Marcus that works nights was fantastic the food was great and the waitress was more than attending they were great nothing bad to say about this place

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cathy M
About Hotel's Favourite Review
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Cathy M 5-stars!! Thanks so much for the shoutout and the props to Chef Marcus! Come back and see us for the same great experience!

Leesville, Louisiana
Reviewed 6 days ago NEW

Stay was ok except for the noise next door. Sounds as if they were having a party and it kept me and my kids up the two nights we stayed at this particular place. Maybe another hotel next time cheaper places have better service and guest.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tismieg
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

tismieg Our apologies for the less than favorable experience you had while at our property. We hope we can welcome you back as we continually work to improve.

Pascagoula, Mississippi
Reviewed 2 weeks ago

I had requested first floor or room next to elevator, my mother has lung cancer and has serious breathing issues. Room was super, night clerk apologized over and over. Did make arrangements for wheelchair on departure. Even offered breakfast voucher. As a Silver member, 95% of my stays are with Hilton. Also please check and see if points were awarded.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert C
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Robert C We again apologize for the gap in service you experienced and appreciate you letting us know. We hope to welcome you back soon so we can get it right.

Sherman Oaks, CA, United States
Reviewed 3 weeks ago

The employees at this hotel go above and beyond hospitality. They are helpful, kind and make sure that you are satisfied. The rooms are very clean and large. I would truly recommend this hotel to anyone visiting Baton Rouge, LA.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank K2660VYlorim
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

5-stars!!! Thank you so much for the shoutout and kind words! Come back and see us for the same great experience!

Penhook, Virginia
Reviewed 21 March 2017 via mobile

HGI normally gets it right. Not this location. Wallpaper in the bathroom is pulling away from the wall. Tub is stained with the tub handle loose, almost falling off. Breakfast was very limited continental with poor service. Coffee was self service, wait staff offering no service other than a bill for full buffet when continental was consumed.

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Helpful?
Thank Bruce D
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Bruce D Thank you for taking the time to let us hear about your stay, we appreciate the feedback. We apologize for the gaps in service you experienced and hope we can welcome you back soon as we continually work to improve.

Damon, Texas
Reviewed 20 March 2017

The hotel was ok. Not the most attentive staff around. The rooms were clean and bed was comfortable. We only stayed one night on our way to Nola. Overall it was a good value, and we would probably stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 708quentinf
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

708quentinf Thank you for taking the time to provide us with this valuable feedback, it will only help us to improve. We apologize for the gaps in service you experienced and hope we can welcome you back in the future so we can get it right.

Rochester, Michigan
Reviewed 20 March 2017

This Hilton is a bit dirty and dated, with bad value for the Hilton Points it cost me. The staff was really friendly though so I added an extra star for that. Otherwise I would have given it two stars instead.

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Helpful?
Thank J N
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

J N Thank you for your valuable time spent providing us with this valuable feedback, we love hearing from our guests. We hope to welcome you back soon as we are soon to undergo exciting property updates!

Orlando
Reviewed 8 March 2017 via mobile

As a traveler one can expect higher prices found in a hotel restaurant but then with those higher prices should go higher customer focus when dining. Not so at this restaurant. Seems as the server who served my beverage just plain forgot to come back and take my order and when she passed my table on two occasions to serve...

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Helpful?
Thank tautavel
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

tautravel Thank you for letting us hear about your stay and we apologize for the gaps in service you experienced. Please come back and see us as we continually work to improve our talent and service.

Oklahoma City, Oklahoma
Reviewed 2 March 2017

On the elavator, myself and other discussed having to take a cold shower, I guess the pilot, and steward was as mad as I was. I think the smell was coming from the carpet. I could not pin point where it was coming from. I have stayed here at least 4 times never have I had a problem before.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank richardtj
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

richardtj Thank you for continually staying with us and letting us know about your experience. We will use your comments to improve and hope we may welcome you back soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Find a base in the fast-growing city of Baton Rouge at Hilton Garden Inn Baton Rouge Airport. Offering convenient access to the Louisiana state capital and beyond, this Baton Rouge hotel furnishes the tools you need to make your trip a success, whatever its purpose. Work to your own schedule in our 24-hour business center, or from the comfort of your room, with complimentary WiFi access throughout this Baton Rouge hotel. Adjust your bed to your own preference with the Hilton Garden Inn Garden Sleep System™. Start the day right with Southern hospitality and a cooked-to-order breakfast from The Great American Grill(R). Maintain any fitness routine on the cardio equipment and weights of the Hilton Garden Inn Baton Rouge fitness room, or swim under Louisiana sun in our outdoor pool. Whether you're meeting with Baton Rouge corporates, visiting Mike and the Fighting Tigers at Louisiana State University, or in town to soak up the atmosphere of Baton Rouge Blues Festival, Hilton Garden Inn Baton Rouge Airport provides a contemporary base for you to do it all. ... more   less 

Additional Information about Hilton Garden Inn Baton Rouge Airport

Address: 3330 Harding Blvd, Baton Rouge, LA 70807-5213
Region: United States > Louisiana > Baton Rouge
Price Range: $180 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baton Rouge Airport 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hilton Garden Inn Baton Rouge Airport Hotel Baton Rouge
Hilton Baton Rouge
Baton Rouge Hilton
Hotel Style:
#3 Family Hotel in Baton Rouge
#6 Business Hotel in Baton Rouge
#7 Romantic Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Baton Rouge Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Baton Rouge Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else... This place is a dump!”
538seanb, 31 Oct 2016 | Read review
“The rooms on the backside are most likely quieter than the front.”
955michielt, 23 Oct 2016 | Read review
“Choose a room on the 5th floor toward the front of the hotel.”
clrdl, 16 Sep 2016 | Read review
“Rooms close to elevator”
Satisfied601, 21 Jun 2016 | Read review
“Ask for one facing away fro the airport runways”
353rickk, 29 May 2016 | Read review
5 of 5