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Belle of Baton Rouge Casino & Hotel

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Belle of Baton Rouge Casino & Hotel
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378 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Little Rock, Arkansas
Reviewed 2 days ago NEW

This place is old and hasn't been taken care of. We stayed here because we thought it would be convenient to things we would like to see. Keep in mind this hotel is attached to a casino that has seen better days as well. I can deal with a lot of things but these dirty sheets--- NO.

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Helpful?
Thank LRChaCha
Magnolia, MS
Reviewed 5 days ago NEW

I had several issues during my stay here. I assumed that being a casino hotel that it would be very nice but I was terribly wrong. Starting with nothing to eat in the hotel after 9pm. No room service even. You can go to the casino which is a very LONG walk to choose from about 5 things at one...

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Helpful?
Thank Rhonda T
Baton Rouge, Louisiana
Reviewed 2 weeks ago

It's a decent hotel. It's clean, quiet and comfortable. It's a little outdated but not bad. It does need coffee service in the rooms - that was a downside for me! Other than that, we were satisfied and would stay again

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Helpful?
Thank beachbum329
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

It's great to hear your stay was quiet and comfortable. Making sure you have a relaxing place to spend the night is our top priority. As for the coffee situation, we'll be sure to look into what we can do -- thanks for the feedback! Till next time, Belle of Baton Rouge Casino Hotel

Reviewed 5 weeks ago via mobile

Stayed here one night for a business trip to baton rouge. Was able to book room the same day of travel, and at a great price. Room was clean, and had a mini fridge and microwave. Hotel was secure and safe, as was parking. They gave me twenty dollars of meal credits for use in one of the casino's restaurants...

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Helpful?
Thank psychnerdjen
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Thanks so much for staying with us! We're happy to hear that your room was clean and comfortable, and we'll be sure to pass along your compliments to the rest of our staff. We hope to see you again the next time you're in town. Best, Belle of Baton Rouge Casino Hotel

Reviewed 31 December 2016 via mobile

The hotel has completely went downhill. They now have a roach problem in the room and bathroom. Housekeeping doesn't have standard. The carpet of my room wasn't vacuumed after the last guest and bathroom was barely cleaned. During my stay housekeeping only took out trash and replaced towels. The ladies working the front desk are unprofessional and extremely rude. Takyra...

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Helpful?
Thank Terrian P
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Terrian, this is incredibly concerning to read -- from our detailed cleanliness to our service, we want to give you the exceptional stay that's been prominent throughout our history in Baton Rouge. To hear anything else does not align with our high standards, and we'll be sure to speak with our team to understand how we fell short. We appreciate...

Reviewed 25 November 2016 via mobile

After reading the reviews its funny how they reply back to all reviews with the same line and not doing anything about it. Everything that was said on the reviews are correct. I don't understand how this place is classified as a two star hotel its crap fr. I'm so glad I don't have to pay for these rooms only...

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Helpful?
1Thank Shawn R
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Shawn, while reading our responses, you may have seen that our first priority during the flooding was to offer safe shelter for our community. In the aftermath of the natural disaster, we had a few details that needed to be addressed immedately, and we have taken every step in order to eliminate those issues. Now, we must move on to...

Woodbury
Reviewed 19 November 2016

We had headed down to USS Kid but it was already closed. The Belle Casino is right next door. We went in for some entertainment. Casino was very seedy and run down. Only two levels were open. We sat down at several penny slots. Lost $20 bucks and left, very smoky as well.

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Helpful?
Thank Jennifer H
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Jennifer, as you know, casinos are always a gamble in terms of the money you play. It's disappointing that this was a factor in your review of ours. We are making updates that we anticipate will brighten up the whole space, and we look forward to sharing that with our guests. Hopefully we'll have a chance to share that with...

Houston, Texas
Reviewed 16 November 2016 via mobile

Great hotel for the price ! Hotel is cozy and clean , good choice for a weekend getaway . The staff was friendly and professional . Valet parking available as well as a private parking lot . The casino is within walking distance . The hotel is centrally located near downtown and LSU .

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Helpful?
Thank Aaron B
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Aaron, we truly appreciate the compliments -- thank you! With our convenient location, we want to make sure we're doing everything to give you the warm-hearted welcome that Baton Rouge is known for. We hope to welcome you back in again soon, and until then, take care! Sincerely, Belle of Baton Rouge Casino Hotel

Lafayette, Louisiana
Reviewed 15 November 2016

I was at this hotel for a vendor event. It was very convenient to stay her since the event was being held there. I must say that the atrium part is very beautiful and seems to be maintained. The room are another matter. When I made the reservation I asked for a room with 2 queens non smoking as I...

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Helpful?
Thank ckdavis4
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

This is disheartening to read, and we assure you that we're pursuing every avenue of action to improve our rooms. We want to make sure that your stay is as relaxing as the atrium is beautiful, and it sounds like we really let you down. While we're working hard to eliminate such issues as pests and cleanliness that were both...

anchorage
Reviewed 8 November 2016

old, outdated, no restaurants open past 9pm...no room service, only option was dominos pizza. hotel service is non existent. casino is a very long walk and lame. go elsewhere. casino is small. buffet was closed.

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Helpful?
Thank alaskatraveler1
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

We're sorry that you didn't get the experience with us that you were expecting -- our buffet is open at certain hours, and our restaurant hours are posted clearly for our guests. That said, you should have been met with the warmest hospitality, and we assure you that we'll be talking with our team to see what went wrong here....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of historic Baton Rouge, our casino & hotel is the ideal place to stay & play. Exciting, fun gaming action 24/7! ... more   less 

Additional Information about Belle of Baton Rouge Casino & Hotel

Address: 103 France Street, Baton Rouge, LA 70802 (Formerly Sheraton Baton Rouge Convention Center Hotel)
Region: United States > Louisiana > Baton Rouge
Price Range: $116 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belle of Baton Rouge Casino & Hotel 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Belle Of Baton Rouge Casino And Hotel
Belle Of Baton Rouge Hotel Baton Rouge
Sheraton Baton Rouge Hotel
Baton Rouge Sheraton
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Questions & Answers

Questions? Get answers from Belle of Baton Rouge Casino & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles LRChaCha, 22 Feb 2017 | Read review
“Don't stay here”
 of 5 bubbles rhondar371, 19 Feb 2017 | Read review
“Wouldn't recommend this hotel to anyone!”
 of 5 bubbles TXMarsha14153, 28 Oct 2016 | Read review
“Air conditioner in room was noisy..”
 of 5 bubbles klkitchens03, 21 Oct 2016 | Read review
“Avoid This Hotel”
 of 5 bubbles monhan55, 15 Oct 2016 | Read review
5 of 5