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Holiday Inn Express Hotel & Suites Baton Rouge East

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Holiday Inn Express Hotel & Suites Baton Rouge East
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Baton Rouge East
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Showing 112: English reviews
Columbus, GA
Reviewed 16 June 2016

This room needed general maintenance and upkeep. The elevator was nasty. In my room there was a huge stain in the middle of the floor. There were several places where the paint was missing and needed touching up. The handicapped shower came with a stool that would not stay attached to the tub, thus was unsafe and I couldn't use...

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Helpful?
Thank eke_brown
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Eke_brown, Thank you so much for your review of your stay with us here in Baton Rouge East. Thank you for letting us know that there were areas of opportunity that affected your stay that we can improve upon. We do apologize that these items created a negative experience with us, but we will take your comments to the...

Dallas, Texas
Reviewed 4 June 2016 via mobile

Unfortunately, we booked our stay through Priceline but thought after reading the reviews we would be fine. For a 3 star hotel, I will try and keep my review within a 3 star expectation. Negatives: The hotel could definitely use a good cleaning. It just feels and looks dirty. The carpets either need to be cleaned or replaced as the...

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Helpful?
Thank Brenda K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Brenda K, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Baton Rouge East. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed sheet and air conditioning. However, we’re sorry we fell below your expectation regarding cleanliness and...

Austin
Reviewed 4 June 2016

You could not ask for better than the service at this hotel. Our check in with Jonathan was easy, fast, and professional..and friendly! He is not afraid to smile and be personable! I also heard Elizabeth assist another couple and marveled at how helpful she was with them. The room was great, super quiet and overall comfortable and well furnished....

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Helpful?
Thank mesjournees
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Mesjournees, Thank you so much for taking the time to submit your valued feedback about your experiences while staying here with us. We are pleased that you found the service that we provided to be up to the expectations that we strive to uphold. We appreciate you acknowledging Jonathan and myself from the check in process being swift &...

Yorktown, VA, United States
Reviewed 3 June 2016

I arrived very late at night around 2:30 AM the Desk Clerk called me by name upon my arrival. He was waiting at the front door for me and basically handed me a key on my way by the front desk. A completely pain free check in process and was in my room in bed within 5 minutes from my...

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Helpful?
Thank Paul C
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Paul C, We thank you so much for posting your feedback about your stay here with us. We appreciate you letting us know that your arrival was greeted by our front desk staff in a swift and timely manner. Thank you for letting us know that our breakfast staff were extraordinarily friendly and helpful. We are pleased that you...

Houston, Texas
Reviewed 19 May 2016

It was a very clean and friendly property. The staff had excellent customer service. The breakfast was very good and a variety. The location were good. A lot of shopping stores and mall close by. A lot of restruants.

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Helpful?
Thank Ladylemoore47
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Ladylemoore47, Thank you for posting your comments about your recent stay with us here in Baton Rouge East. We appreciate your feedback about our property being clean and our staff being friendly. Also, thank you for letting us know you enjoyed the variety of our breakfast and that our location is convenient to shopping and restaurants. We hope to...

Cleveland, Ohio
Reviewed 15 May 2016 via mobile

The location is perfect, a quick shot to the interstate. The staff was friendly. Kimberly was very accommodating and helped us with places to eat. I would definitely recommend if in the area. I never saw a manager... Which maybe it appeared as if there should have been one there, as they had one person checking in too many people....

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Helpful?
Thank travelfortheheart
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Lolathomas1, Thank you so much for choosing our hotel for your travel needs and taking the time to submit you review. We appreciate you letting us know that you found our location convenient to the interstate and that you will recommend us if in the area. Thank you for acknowledging our staff, especially Kimberly for being very friendly and...

Grapevine,
Reviewed 11 May 2016

Sold our house and couldn't move into new house for several weeks. Spent a week at this hotel. The staff was VERY accommodating. Marilynn, who serves the free breakfast, was very nice and welcoming. Housekeeping did a great job as well.

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Helpful?
Thank 611christiea
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear 611Christiea, Thank you for your feedback about your recent stay here with us. We thank you for letting us know that you had a great stay with us and that our staff was very accommodating during your week here with us. Thank you for acknowledging Marilynn for being very nice and welcoming and our housekeeping staff for doing a...

Houston, Texas
Reviewed 6 May 2016 via mobile

Stayed at one night on business near my meetings. Would avoid staying here in the future. The Good: Friendly staff Relatively modern room and hotel Wide selection of TV channels Free wifi The Bad: AC fan was noisy and made it tough to sleep May have had bed bugs, woke up with red itchy bumps on legs Free reception at...

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Helpful?
Thank likey2travel
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Likey2travel, We would like to thank you so much on behalf of our Holiday Inn Express & Suites Baton Rouge East for taking the time to submit your valued and honest feedback. We do regret to hear about the negative portions of your stay and know to strive for a better tomorrow. We take all of your comments into...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 4 May 2016

Stayed here for one night on business. Hotel was clean and in good shape. The rooms could use a little updating, bed had seen its better days and was creaky. Breakfast had items not being refilled in a timely fashion..eggs were left empty for over 15 minutes +. Didn't seem to be a lot of focus on customer care. Property...

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Helpful?
Thank MSP-Mike
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear MSP-Mike, We appreciate you taking the time to provide us with your feedback and comments from your stay. We thank you for letting us know about the areas of opportunity for us to strive for a better experience for all of our guests. We do apologize that you felt that the bed was not up to par and that...

atlanta, ga
Reviewed 18 April 2016

My son and I were on a quick trip to Texas and we didn't want to drive all they way from Atlanta to Houston without stopping. I popped onto Tripadvisor and looked up some places to stay. This particular hotel was near the highway and was running a really nice special. I was blown away by the comfort of the...

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Helpful?
Thank mozartgal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites East Baton Rouge Is Near Three Airports premium amenities and an ideal location off I-10, just ten miles from the Baton Rouge Airport (BTR) and downtown Baton Rouge. Our hotel is an hour from the New Orleans Airport (MSY) and the Lafayette Airport (LFT).Your family can enjoy staying at our hotel in Baton Rouge because it offers quick access to area attractions such as the Louisiana State Capitol, LSU and SLU, riverboat casinos on the Mississippi and the USS Kidd. Nearby shopping spots include Tanger Outlets, the lively downtown district, just two miles from our hotel in East Baton Rouge.Business travelers looking for lodging in Baton Rouge, LA near the BTR Airport will love staying at our comfortable hotel, located near businesses like Tyco, Shaw Group and the Shell and ExxonMobil Oil Companies. Our Baton Rouge accommodations boast 1,500 square feet of flexible meeting space, a 24-hour business center and free high-speed, wireless Internet access, so you can conduct business while on the road.During your stay at our smoke free hotel in Baton Rouge, take advantage of the heated, outdoor pool and 24-hour fitness center. Plus, you can wake up to a delicious hot breakfast bar each morning. Book your reservation at our hotel today and see what it means to Stay Smart at the Baton Rouge Holiday Inn Express. We require a valid credit card at check in; you may pay cash at check out. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Baton Rouge East

Address: 10989 Siegen Holiday Circle, Baton Rouge, LA 70809
Region: United States > Louisiana > Baton Rouge
Price Range: $167 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Baton Rouge East 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Baton Rouge East
Hotel Style:
#13 Family Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Baton Rouge East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Baton Rouge East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring roach spray.”
 of 5 bubbles 768JamesF768, 13 Jul 2016 | Read review
“Convenient to restaurants & a mall!”
 of 5 bubbles mozartgal, 18 Apr 2016 | Read review
“King Suite room 202 was located next to stairs which led directly to parking lot.”
 of 5 bubbles MoniqueL99, 13 Oct 2015 | Read review
“Ask for a top floor.”
 of 5 bubbles dannys232, 28 Sep 2015 | Read review
“The suite rooms are so nice because they offer a sitting area. I hate laying all over the bed because that is the only place the sit.”
 of 5 bubbles 155teresak, 9 Sep 2015 | Read review
5 of 5