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Red Roof Inn Somerset

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Red Roof Inn Somerset
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137 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Kennesaw, Georgia
Reviewed 2 weeks ago

My fiance and I needed a place to stay for two nights before heading back home. My room was clean, spacious, and fresh smelling. The staff was AWESOME!. The lady at the desk got us a room quickly and the person cleaning made sure we had everything we needed. The customer service here was greatly appreciated. We will stay again...

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Helpful?
Thank vonwilliams30
RedroofSomerset, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for leaving us a 5 star review. It is always good to hear that our team provided it great service. Hope you had a safe trip home, see you on your next trip.

Montcalm, West Virginia
Reviewed 2 weeks ago via mobile

I travel out of town for work on a weekly basis and have stayed in plenty of hotels. This is ABSOLUTELY the worst one I have ever stayed at. Found a roach carrying an egg on one of the beds, and ANOTHER one in the shower carrying an egg as well. Came in from work and the beds were not...

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Helpful?
Thank ebaker061
RedroofSomerset, General Manager at Red Roof Inn Somerset, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with Housekeeping to ensure we handle these types of situations differently in the future and can assure you that I have taking care of all the issues you had. Again, thank you for your time and...

Greenville, North Carolina
Reviewed 3 weeks ago

The room was about 60 bucks for a king superior. Pros are it was clean, roomy, and the staff was very nice. It also included a free breakfast with coffee and pastries. Cons were all the rooms are exterior and heard more noise from outside. Curtains weren't quite large enough to block light coming in from outside lights. The motel...

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Helpful?
Thank jbjdaman
RedroofSomerset, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for taking the time to leave us a review. I am glad to hear that you enjoyed our clean rooms and our continental breakfast. Hope to see you next time on your visit to somerset.

Columbia, Kentucky
Reviewed 9 February 2017

This place has went down bad nasty place water backed up in the shower bugs in the bed the smell of smoke in a non smoking room will make you sick even the grounds around the place have went to crap, but non smokers DO NOT stay at this hotel pick any other one but this one.

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Helpful?
Thank trucker1976tenfour
RedroofSomerset, General Manager at Red Roof Inn Somerset, responded to this review

Our entire team takes pride in delivering exceptional rooms and service to all of our guests. In order to effectively address your review, I respectfully request you reach out to me at your convenience at 606-678-8115, so that I may get more detail from you, in order to correct the issues you described as we have not had other similar...

Monticello, Georgia
Reviewed 24 January 2017

Viren Patel was extremely accommodating and helpful. So was the night time attendant. When we arrived she was all smiles and very helpful. Viren allowed us to eat breakfast even after the set breakfast hours. We slept over a little after breakfast time and with three hungry children he understood and made an exception. He was helpful in making sure...

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Helpful?
Thank jonimyers48
RedroofSomerset, General Manager at Red Roof Inn Somerset, responded to this review

Thank you jonimyers48 for taking the time to leave us a five star review. Our guest comfort is very important to us. I am glad to hear that you and your family enjoyed our continental breakfast and our leave comfortable rooms. Looking forward to seeing you on your next trip to somerset.

Royal Oak, Michigan
Reviewed 27 December 2016 via mobile

I stayed here with my family. Staff is very courteous and kind. Very clean rooms. By far my best hotel stay regarding their service. I would definitely recommend to anyone.bed was very comfy.again really good hotel.

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Helpful?
Thank acarora
VirenP702, General Manager at Red Roof Inn Somerset, responded to this review

We are so glad to hear you enjoyed your stay with us. Thank you for recommending our property, we welcome you back on your next visit to Somerset.

Reviewed 25 December 2016 via mobile

Excellent service and hospitality. Great and comfy beds as well as daily room service. Very friendly and helping staff. An excellent place to stay!!! I highly recommend this place for staying over and having a nice time!!!

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Helpful?
Thank Parth D
VirenP702, General Manager at Red Roof Inn Somerset, responded to this review

What an amazing feedback! We are so happy to read that we were able to provide you with a great stay at Red Roof Inn Somerset KY. We appreciate your comments about your well-appointed room and are delighted the new furnishings and amenities added to your comfort and gave you a good night’s sleep. Thanks for being our guest, and...

Chicago, Illinois
Reviewed 24 December 2016 via mobile

We really enjoyed our staying ,very helpful staff, very clean rooms and baths rooms . We have stayed in different hotels but this one is worth paying .Will definitely stay here only if we come back this location ,highly recommended to everyone.

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Helpful?
Thank Francyjuly17
VirenP702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for taking your time to take this survey. Also i really appreciate your comments about the rooms and customer service you received. Well thank you and hopefully i see u very soon.

Reviewed 24 December 2016 via mobile

This was one of the best place I stayed during my visit to smokey mountains. The staff is exceptionally helpful. The place is worth spending time with family. I would definitely recommend to visit this Red Roof Inn.

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Helpful?
Thank James C
Reviewed 24 December 2016 via mobile

Excellent and helpful staff who gave us complete info regarding the falls.. rooms r nice and recently updated. I didn't see any bad environment. Morning breakfast was good with fruits and my favorite- dark roast coffee. I will come again if I am in tgis area. Thank you.

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Helpful?
Thank Parth m
Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank for taking the time to leave us this 5 star review. Its always good to hear that our staff was good at helping our guest with whatever they need. See you next time you are in somerset.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about Red Roof Inn Somerset

Address: 1201 S Highway 27, Somerset, KY 42501-3526 (Formerly Landmark Inn)
Region: United States > Kentucky > Somerset
Price Range: $77 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Somerset 2*
Number of rooms: 70
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Hotel Style:
#3 Green Hotel in Somerset
#4 Business Hotel in Somerset
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Somerset staff and other travellers.
2 questions
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Cincinnati, Ohio
11 months ago
Georgetown, Kentucky

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Questions? Get answers from Red Roof Inn Somerset staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the bottom floor have very comfortable beds”
 of 5 bubbles T3726LAdales, 9 Oct 2016 | Read review
“Large work area for laptops”
 of 5 bubbles daddyfatsacs, 26 Aug 2016 | Read review
“Away from the Little Caesar's”
 of 5 bubbles luckylady71706, 9 Apr 2016 | Read review
“The WiFi seems to be better on the first floor, pool side of the building.”
 of 5 bubbles JackSofCincy, 2 Sep 2015 | Read review
“go elsewhere, RUN”
 of 5 bubbles wandaduncan74, 14 Aug 2015 | Read review
5 of 5