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Best Western Somerset

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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Warrens, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2016

One of the best hotels I have stayed in two years, outside of full service high end hotels. Staff, breakfast, room, and internet were all great. Hotel was a one night stay enroute to Mammoth Cave. Excellent check-in without issues.

Review collected in partnership with Best Western

Helpful?
Thank Michael K
Ameet P, Manager at Best Western Somerset, responded to this review

Michael, Thank you for your 5 star rating! We strive to be the best Hotel in the Lake Cumberland area and comments such as yours reassure us that we are well on our way. We hope you enjoyed one of Kentucky's marvels, The Mammoth Cave, and hope you come back and see us soon! Best, Ameet Patel Manager More 

Palm Coast, Florida
Level Contributor
155 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 July 2016 via mobile

We stopped for the night in Somerset and in the beginning thought this would be a great hotel. Lobby is clean. Desk agent was friendly. The. We got to the room. The air conditioner was unplugged. So we called the desk. They said they were being cleaned. The thing was loud, the room was the most uncomfortable I have stayed... More 

Helpful?
1 Thank Lpgreear
Ameet P, Manager at Best Western Somerset, responded to this review

Lpgreear, While we are glad you found the lobby and guest services agent clean and friendly, we are concerned with the room. Please allow me to sincerely apologize for your experience here at Best Western. It is true that the hotel was undergoing a deep clean during your stay and unfortunately we made the mistake of not plugging in the... More 

Columbia City, Indiana
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 June 2016

We were here for the Somerset Cruise, hotel was easy to find, front desk was friendly checked in no problems. Room was clean, breakfast was good, they had donuts from the bakery across the street that are excellent,many places to eat around and within walking distance, overall nice place.

Helpful?
Thank DPC6
Ameet P, Manager at Best Western Somerset, responded to this review

DPC6, Thanks for your review! As a proud sponsor of Somernites Cruise, we thoroughly enjoy hosting every cruiser for their stay in Somerset. Come back and see us for your next stop or cruise! Best wishes, Ameet Patel Manager More 

Cincinnati, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 June 2016

We are always satisfied with our stay when we come here! They are always friendly and helpful and aim to please! The rooms and the Lobby and Breakfast Area always spic and span!! I would recommend them to anyone staying in the area!!

Review collected in partnership with Best Western

Helpful?
Thank Betty L
Ameet P, Manager at Best Western Somerset, responded to this review

Betty, Thank you so much for your kind words! We enjoy seeing you come in and hope to see you again soon. On behalf of the whole Best Western team, we hope you enjoyed your trip to the Lake Cumberland area! Best, Ameet Patel Manager. More 

Rock Island, United States
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 June 2016

This hotel is located to many different restaurants and shopping areas. It was very quiet and the staff were all very helpful. We would stay here again for a nice peaceful night. We were on a motorcycle and is very close to nice parks and relaxing rides.

Review collected in partnership with Best Western

Helpful?
Thank James L
Ameet P, Manager at Best Western Somerset, responded to this review

James, Thank you for your kind review! We work hard to provide the best customer service possible and it seems as though we are reaching our goal of doing just that. We hope you come back and see us soon! Warm regards, Ameet Patel Manager More 

Auburn, Alabama
Level Contributor
5 reviews
5 hotel reviews
Reviewed 7 June 2016

I stayed at the Best Western when in town to visit some friends and family and absolutely loved it! I will definitely be staying here next time I am in town. Compared to my experience from the other comparable hotels in town- the Best Western definitely stood out!! It is a well kept up hotel with a very hospitable staff.

Helpful?
Thank Sam I
Ameet P, Manager at Best Western Somerset, responded to this review

Sam, WOW! What a great review! First and foremost, we thank you for taking the time to write a review for us. Second, I have posted this review in view of our team to be a friendly reminder that all our hard work is appreciated. We strive to be the best here at Best Western. Your comments show that we... More 

Lizella,, United States
1 review
Reviewed 31 May 2016

The title of this review says it all. The staff & facilities are awesome. Now if there were a way to cause some guest to be considerate of others. the only negative would be the shower heads, they are week.

Review collected in partnership with Best Western

Helpful?
Thank Gerald E
Ameet P, Manager at Best Western Somerset, responded to this review

Gerald, Thanks for choosing us for your stay and taking the time out of your busy schedule to provide meaningful feedback. I have made a note of the shower heads and will pass it along to upper management. We look forward to serving you again soon! With Hospitality, Ameet Patel Manager More 

Mills River, North Carolina
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 May 2016

I know 5 star means different things to everyone, but if you want a great place to stay with great service and reasonable price without the whistles and bells that you don't need this is the place. Would like to include some comments: Great internet service, especially like the direct connection in the room which is faster and more secure... More 

Helpful?
Thank Jim F
Ameet P, Manager at Best Western Somerset, responded to this review

Jim F, Thank you for choosing Best Western Mid-Town Inn and Suites during your visit in the Lake Cumberland area. We are thrilled you enjoyed your stay with us and hope to see you again soon! Very truly yours, Ameet Patel Manager More 

Asheboro, United States
1 review
Reviewed 9 May 2016

Great value for the price; clean, comfortable, and friendly staff. Walking distance to several restaurants and stores. Central location on US-27 near businesses. Despite next to a main artery, very quiet. One of my favorite Best Westerns.

Review collected in partnership with Best Western

Helpful?
Thank Morris P
Ameet P, Manager at Best Western Somerset, responded to this review

Morris, We are absolutely elated you enjoyed your stay with us! We take pride in what we do and hearing responses like these solidifies that our hard work is paying off. We would love to serve you again next time you are in the area. Please give us a call at 606-677-9000. With Hospitality, Ameet Patel Manager More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 April 2016 via mobile

My wife and I stayed at this hotel for two nights. The staff was very courteous and polite. The room was very clean. Breakfast was good. The location was easy to find. There are numerous stores and restaurants with in walking distance or a short quick ride. We both agreed that we would stay there again if we have her... More 

Helpful?
Thank Robert P
Ameet P, Manager at Best Western Somerset, responded to this review

Robert, Thanks for taking the time to review your stay! We are glad to hear about your experience. If you are ever find yourself in the Somerset area again, please give us a call, we would love to hear from you! Warm Regards, Ameet Patel Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Best Western Somerset

Address: 103 Jefferson Dr, Somerset, KY 42501-2940 (Formerly Best Western Mid-Town Inn & Suites)
Region: United States > Kentucky > Somerset
Price Range: $141 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Somerset 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Somerset Best Western
Hotel Style:
#1 Business Hotel in Somerset
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Somerset staff and other travellers.
2 questions
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Haines City, Florida
2 months ago
Haines City, Florida
2 months ago

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Questions? Get answers from Best Western Somerset staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room on third floor was great”
 of 5 bubbles JimF539, 30 May 2016 | Read review
“Make sure to chose a room based on smoking preference as both are available.”
 of 5 bubbles 729dwightw, 27 Mar 2016 | Read review
“Basic Best Western. Rooms are all about the same.”
 of 5 bubbles dsazimm, 10 Sep 2015 | Read review
“Upper floor was very quiet”
 of 5 bubbles CakinSue, 26 Aug 2015 | Read review
“Jr. SUITS, plenty of room. We had a corner room in the back of the building.”
 of 5 bubbles ChihuahuaLady503, 6 Aug 2015 | Read review
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