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Sleep Inn & Suites Shepherdsville

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Traveller (51)
Room & Suite (30)
Dining (5)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(42 reviews)
“room was clean”(27 reviews)
“walk in shower”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
There are newer reviews for Sleep Inn & Suites Shepherdsville
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291 results
Traveller rating
174
70
27
12
8
Traveller type
Time of year
LanguageEnglish
174
70
27
12
8
Show reviews that mention
All reviewsfront deskroom was cleanwalk in showerchecked in quicklyworked wonderfullychoice hotelsspecial thankshot breakfastyogurthome away from homeindoor poolexcellent stayhard boiled eggsconstruction workerswent out of her waygreat breakfaststaff was friendly
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41 - 45 of 291 reviews
Reviewed 14 September 2017

First of all, your gps is not going to like the address. The street name on the website is wrong. The hotel is clean, updated and the staff is friendly. That being said, We arrived late in the evening. We were checked in quickly and...More

Thank tm0rriss
Response from Monica S, General Manager at Sleep Inn & Suites ShepherdsvilleResponded 19 September 2017

Thank you for taking the time to submit a review. I was disappointed to hear about your recent stay and the issues you encountered. I am very sorry. I am also sorry to hear about the GPS and address error. I will check into that...More

Reviewed 30 August 2017 via mobile

Don't bother going here. Room was dirty, with leftover food on bedding, sheets and couch. Pull out mattress had huge stain on it and I was told to cover it with extra sheets?? That is beyond disgusting!! Staff initially told me there was nothing they...More

Thank Todd V
Response from Monica S, General Manager at Sleep Inn & Suites ShepherdsvilleResponded 7 September 2017

Please accept our apologies for your recent stay at our hotel. I am very disappointed to read about your experience. I have refunded your money, and I am sorry for the issues you encountered. Feel free to contact me directly if I can ever be...More

Reviewed 27 August 2017

I was charged three times for my single night stay here!!! I had to have my credit card company BLOCK these people!!! I can't imagine how many more times they would have charged me, I guess a couple times per week in perpetuity. It's just...More

Thank deespee2017
Response from Monica S, General Manager at Sleep Inn & Suites ShepherdsvilleResponded 19 September 2017

I am so sorry to hear about your recent stay with us. Please feel free to contact me directly so we can discuss the issues you encountered. I am disappointed to hear that you had problems and would like to discuss them in further detail....More

Reviewed 26 August 2017 via mobile

Loved this hotel!!! Clean, right off the highway, friendly staff, pool and great value with the hot breakfast included! Left my purse in the breakfast room by mistake and Donna, the woman who runs the breakfast, found it and turned it into the desk. A...More

Thank annie T
Response from Monica S, General Manager at Sleep Inn & Suites ShepherdsvilleResponded 19 September 2017

Thank you for taking the time to share your recent experience. We are glad you enjoyed your stay and we are very pleased to hear that Donna took care of your purse. Hope to see you again in the future. Monica Stith General Manager

Reviewed 23 August 2017

Hadn't planned to overnight here. The room was clean. The bed was comfortable. However, I don't know about all of the rooms but Room 309 was damp. We turned the A/C to make it a bit warmer when we arrived because it was 68 degrees...More

Thank Sandirp
Response from Monica S, General Manager at Sleep Inn & Suites ShepherdsvilleResponded 19 September 2017

Thank you for taking the time to share your feedback. I am sorry to hear about your room being "damp". I am looking into that issue, thanks for letting us know. We hope you will consider staying with us again in the future. Monica Stith...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 106 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 106 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (51)
Room & Suite (30)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
gooddayb
8 June 2017|
AnswerShow all 4 answers
Response from Joyce R | Reviewed this property |
Yes
1
Vote
reeree61
15 April 2017|
AnswerShow all 5 answers
Response from Joyce R | Reviewed this property |
It wasn't bad--no more than 20-30 min. Usually less.
0
Votes
Laura W
3 March 2017|
AnswerShow all 2 answers
Response from Monica S | Property representative |
Yes, we are! We are located at the Shepherdsville exit, #117. Please let me know if you have additional questions, happy to answer!
1
Vote
Room Tips
"Quiet floors, clean rooms,great breakfast"
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"Just call the hotel to book a room they will get you the best available."
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"We always ask for a top floor, away from the elevator room. We'll add away from the freeway as much as..."
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"Ask for a room on the front side. Highway runs close to the backside."
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