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BEST WESTERN Richmond Hotel

02/04/2017 03/04/2017
1 room 2 adults 0 children
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BEST WESTERN Richmond Hotel
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339 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Reviewed 30 January 2017 via mobile

No need to pay extra @ other hotels. The room was clean and the breakfast was fantastic. The woman who runs the kitchen even made our plates for us. So sweet! Highly recommend! Will definitely stay again.

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Helpful?
1Thank Hillary L
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Hillary, Thank you for taking the time to leave us such great comments. We are pleased that you enjoyed your stay with us! Our full hot breakfast buffet is the best! We look forward to seeing you again in the future. For help booking your next stay, give us a call!

Mishawaka
Reviewed 27 January 2017

Stopped here on the way to Florida. The room was in very good condition, neat, clean, and well cared for. The bed was very comfortable and we had a good nights sleep. The Breakfast area was one of the NICEST BEST WESTERN breakfast areas we have seen in our travels all over the Midwest. The area had a very large...

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Helpful?
1Thank Keith Y
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Keith, Thank you for your wonderful comments! We are glad that you enjoyed your stay with us and our full hot breakfast buffet. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to seeing you next time you head our way! If I...

Louisville, Kentucky
Reviewed 26 January 2017

My room was upstairs. If there was an elevator I could not find it. The stair areas and hallway areas were hot. The commode in the bathroom was a small commode. Once settled in my room the evening went okay. The WIFI was okay. The next morning the WIFI did not work. I asked about the WIFI at the desk....

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Helpful?
1Thank Healthywalker
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - Thank you for staying with us and leaving us feedback regarding your stay. First off, I want to apologize as it appears that we failed you as our guest and for that I am sorry. We are an older property, recently renovated, but older building so we do not have an elevator. WiFi is very important...

Fort Myers, Florida
Reviewed 24 January 2017

Best western is always my first choice, and with the southern hospitality from this location says it all. Will definitely stay here again on our return home. Easy to get to right off the expressway. Highly recommended

Review collected in partnership with Best Western
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Helpful?
1Thank 257carriek
Matthew V, General Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you choosing Best Western when you travel and it is great to hear that you found our property to meet those expectations you look for when staying with our brand! In addition, as the GM, there is no greater feedback than to hear that you will be coming back to stay with us!! Thank...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 16 January 2017

Travelling down i75 going south, tired and in need of sleep. Always stay at best western hotels, and found this one right off the highway. Convenient, clean, and friendly. Had a tire problem in the morning and front desk was very helpful. Problem solved!

Review collected in partnership with Best Western
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Helpful?
1Thank A TripAdvisor Member
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Snowbirds, Thank you for your perfect rating! We are glad that we were able to help you in your time of need! Hope to see you again on your return trip heading north! We love our Snowbirds!

Burlington, Wisconsin
Reviewed 11 January 2017

On a return trip from Florida my wife and I ran into a snow storm near Richmond KY. We were not in a hurry so rather than fight the storm we pulled off at an exit and went to the first hotel. It was the Best Western, Richmond. Turns out it was a lucky find. Nice people, clean rooms, great...

Review collected in partnership with Best Western
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Helpful?
1Thank David A. C
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear David, Thank you for your positive review! We are glad that you were able to find a safe harbor with us here at Best Western Richmond Hotel during your travels. We would be glad to have you stay with us again in the future!

Altamonte Springs, Florida
Reviewed 8 January 2017

We chose this hotel because it was right off I-75 and it was about Midnight and we were halfway through a long road trip. It was cheap and we were just looking for a place to sleep that was hopefully clean. The first thing I noticed when we walked into the room is it felt, smelled and looked very clean....

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Helpful?
1Thank niecyboo
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, Thank you for your perfect rating and detailed review! Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. I'm glad that you found our location convenient. It brings me a lot of pride and joy to hear that you're an avid...

Millersport, Ohio
Reviewed 6 January 2017 via mobile

We were happy with our decision to stay here. Very convenient to interstate and best of all it was quite, comfortable and clean. If that's not good enough they have a wonderful breakfast that has several items to choose from.

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Helpful?
1Thank MrG43046
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you staying with us and leaving us a great review!! When looking for a hotel, you hit the nail on the head with all of the major reasons to choose a hotel! Convenience, quiet, comfortable and clean... PLUS, it never hurts to have a great breakfast before leaving the next morning! We are thrilled...

London, Canada
Reviewed 5 January 2017

This is an excellent place to spend the night. Quiet, clean and well appointed. Great location. The staff was very accommodating. The breakfast was very good; it was hot, fresh and lots of variety. Good value for your money.

Review collected in partnership with Best Western
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Helpful?
1Thank Lynda E
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Lynda - WOW! What a great review, we appreciate it so much and it was a pleasure having you here at our hotel! Your kind words and great description of our full hot breakfast is outstanding! We would love to have you back if you are in the area again!

Toronto, Canada
Reviewed 5 January 2017

Nice clean hotel with good restaurants nearby. Easy access to the I75. The hot breakfast was good and the lady providing the service was excellent. What a joy to have a happy person at this time in the morning providing service. The hotel is reasonably priced for the area.

Review collected in partnership with Best Western
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Helpful?
1Thank Martin R
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Martin, Thank you for your positive feedback! Our breakfast attendant says "Thank You!" for your wonderful review. We really appreciate your business and look forward to seeing you again in the future.

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: $109 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
7 questions
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5 months ago
Danville, Kentucky
Berea, Kentucky
over a year ago
Nerja, Spain
9 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on first floor, with a king bed.”
 of 5 bubbles 335bc, 13 Mar 2017 | Read review
“Downstairs is best”
 of 5 bubbles Buckeye1966, 13 Feb 2017 | Read review
“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
 of 5 bubbles niecyboo, 7 Jan 2017 | Read review
“Our two rooms were in the back of the large property and very quiet.”
 of 5 bubbles Yuval_Zaliouk, 17 Dec 2016 | Read review
“The rooms were very neat and clean”
 of 5 bubbles 15donaldw, 5 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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