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BEST WESTERN Richmond Hotel

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BEST WESTERN Richmond Hotel
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316 Reviews from our TripAdvisor Community

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Showing 316: English reviews
A TripAdvisor Member
1 review
Reviewed 3 days ago NEW

Travelling down i75 going south, tired and in need of sleep. Always stay at best western hotels, and found this one right off the highway. Convenient, clean, and friendly. Had a tire problem in the morning and front desk was very helpful. Problem solved!

Review collected in partnership with Best Western
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Helpful?
Thank A TripAdvisor Member
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Snowbirds, Thank you for your perfect rating! We are glad that we were able to help you in your time of need! Hope to see you again on your return trip heading north! We love our Snowbirds!

Burlington, Wisconsin
Reviewed 1 week ago

On a return trip from Florida my wife and I ran into a snow storm near Richmond KY. We were not in a hurry so rather than fight the storm we pulled off at an exit and went to the first hotel. It was the Best Western, Richmond. Turns out it was a lucky find. Nice people, clean rooms, great...

Review collected in partnership with Best Western
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Helpful?
Thank David A. C
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear David, Thank you for your positive review! We are glad that you were able to find a safe harbor with us here at Best Western Richmond Hotel during your travels. We would be glad to have you stay with us again in the future!

Altamonte Springs, Florida
Reviewed 1 week ago

We chose this hotel because it was right off I-75 and it was about Midnight and we were halfway through a long road trip. It was cheap and we were just looking for a place to sleep that was hopefully clean. The first thing I noticed when we walked into the room is it felt, smelled and looked very clean....

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Helpful?
Thank niecyboo
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, Thank you for your perfect rating and detailed review! Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. I'm glad that you found our location convenient. It brings me a lot of pride and joy to hear that you're an avid...

Millersport, Ohio
Reviewed 1 week ago via mobile

We were happy with our decision to stay here. Very convenient to interstate and best of all it was quite, comfortable and clean. If that's not good enough they have a wonderful breakfast that has several items to choose from.

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Helpful?
Thank MrG43046
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you staying with us and leaving us a great review!! When looking for a hotel, you hit the nail on the head with all of the major reasons to choose a hotel! Convenience, quiet, comfortable and clean... PLUS, it never hurts to have a great breakfast before leaving the next morning! We are thrilled...

London, Canada
Reviewed 1 week ago

This is an excellent place to spend the night. Quiet, clean and well appointed. Great location. The staff was very accommodating. The breakfast was very good; it was hot, fresh and lots of variety. Good value for your money.

Review collected in partnership with Best Western
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Helpful?
Thank Lynda E
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Lynda - WOW! What a great review, we appreciate it so much and it was a pleasure having you here at our hotel! Your kind words and great description of our full hot breakfast is outstanding! We would love to have you back if you are in the area again!

Toronto, Canada
Reviewed 2 weeks ago

Nice clean hotel with good restaurants nearby. Easy access to the I75. The hot breakfast was good and the lady providing the service was excellent. What a joy to have a happy person at this time in the morning providing service. The hotel is reasonably priced for the area.

Review collected in partnership with Best Western
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Helpful?
Thank Martin R
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Martin, Thank you for your positive feedback! Our breakfast attendant says "Thank You!" for your wonderful review. We really appreciate your business and look forward to seeing you again in the future.

Lancaster, Ohio
Reviewed 2 weeks ago

Great staff ,,Great people, but if you are an early riser dont expect any breakfast except a bottle of water and a couple of cookies, b3et western should make exception s and could better in this area

Review collected in partnership with this hotel
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Helpful?
Thank N3296LXchuckm
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you staying with us and it is pleasing to hear that you enjoyed your stay with us and found out staff to be a highlight of your stay!! In regards to breakfast, each hotel has their own time to open for breakfast and it is not decided on by Best Western. We open our...

London, Canada
Reviewed 2 weeks ago

Nothing fancy at all - clean and comfortable. Had stayed before and went back as location suited our travel plans and timing. Breakfast was standard fare, eggs, sausage, potato, etc. Dining staff friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank D M
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you returning to our hotel, we love returning guests!! Thank you for your feedback, we work hard for to make sure you have a clean and comfortable room with every stay! Breakfast is important to us and our guests so that is why we roll out a full hot breakfast every morning! Please be...

Madison, Wisconsin
Reviewed 2 weeks ago

This is an older property, but has some really nice recent updates, décor is fresh, and the rooms are immaculately clean. Beds are very comfortable. Do NOT miss the breakfast, HUGE variety, fresh prepared in a large relaxing environment. Do not shy away due to being close to the interstate, we were on the interstate side and did not hear...

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Helpful?
Thank SpiketheBiker
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating! Your detailed feedback is greatly appreciated. I am so glad to hear that you enjoyed your stay with us! We have had several people with concerns about hearing the interstate, but as you mentioned, it is not an issue. I hope your next stay is in the near future....

Georgetown, Kentucky
Reviewed 2 weeks ago via mobile

Husband and I stayed for 1 night and enjoyed our stay! The motel may be a little dated, very clean rooms comfortable beds there was nothing but good to say! The breakfast buffet was fresh and good. We would certainly stay here again if in the area.

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Helpful?
Thank debbieengl
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Debbie, Thank you so much for your perfect rating! Our goal is to maintain a clean and comfortable hotel. To have our guests leave such positive feedback is wonderful. Our full hot breakfast buffet is available every day (except Christmas Day). We would love for you to come back and see us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Byp, Exit 87-of I-75, Richmond, KY 40475-2302
Region: United States > Kentucky > Richmond
Price Range: $96 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
7 questions
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2 months ago
Danville, Kentucky
Berea, Kentucky
10 months ago
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7 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
 of 5 bubbles niecyboo, 7 Jan 2017 | Read review
“Our two rooms were in the back of the large property and very quiet.”
 of 5 bubbles Yuval_Zaliouk, 17 Dec 2016 | Read review
“The rooms were very neat and clean”
 of 5 bubbles 15donaldw, 5 Oct 2016 | Read review
“Mattress could be a little softer”
 of 5 bubbles 732cathyg732, 4 Oct 2016 | Read review
“No additional comments”
 of 5 bubbles billr166, 3 Oct 2016 | Read review
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