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Red Roof Inn Richmond, KY

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Traveller (19)
Room & Suite (17)
Pool & Beach (3)
Overview
  • Excellent46%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible7%
Travellers talk about
“front desk”(43 reviews)
“police station”(14 reviews)
“room was clean”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
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Rooms
6 Aug.7 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)
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355 results
Traveller rating
153
112
41
21
28
Traveller type
Time of year
LanguageEnglish
153
112
41
21
28
Show reviews that mention
All reviewsfront deskpolice stationroom was cleangreat valuedog biscuitsindoor poolfree breakfastcracker barrelstaff was friendlymicrowave and fridgebagelswould stay here againhard boiled eggsthe breakfast areaoff the highwayhot breakfasteasy access
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1 - 5 of 355 reviews
Reviewed 1 week ago

We booked this hotel because other family members were staying there for a graduation event. Had we known that the property was recovering from a fire, we would not have stayed here: non-smoking means nothing when every room smells like smoke! The breakfast was reasonable...More

Thank Kaethe P
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded 1 week ago

First, I would like to apologize that your stay was unsatisfactory and your room smelled like smoke. We did recently have a fire and we are doing the needed renovations. We do hope that you will give us another chance as well as our Red...More

Reviewed 4 weeks ago via mobile

Hotel is close to highway. We were looking for a hotel that was pet friendly. This hotel was clean and comfortable. We were there the day after Memorial Day. They had just shampooed the carpets and unfortunately they were still wet in our room. The...More

Thank krillida69
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded 4 weeks ago

Thank you for taking the time to write this review. I am sorry that your floors were wet due to us carpet shampooing, I will definitely find a better procedure when we are carpet shampooing to ensure that this does not happen in the near...More

Reviewed 13 June 2018 via mobile

This is one of the worst hotels that I have ever stayed. First smelled so bad that I asked for room spray. And finally was so bad I asked a basing lau ay the desk of something could be done. She did move me to...More

Thank pc9117142010
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded 15 June 2018

First, I would like to apologize for your unsatisfactory stay you have had with us. We will work to correct the issues you had to ensure that the same problems do not happen in the future. Sincerely, Laurie

Reviewed 13 May 2018 via mobile

I am not thr kind of person to flatter; my standards are high. The staff was very attentive to needs...2 minute towel delivery, cooperative troubleshooting at check-in, kind answers to phone inquiries...everything you want in a hotel. But the highest thing I need to point...More

1  Thank avalinnemo
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded 14 May 2018

Thank you for taking the time to write this review. I am very grateful for Holly, she is definitely an asset to my team. She does a wonderful job and truly loves her job. I am very pleased to hear that your stay with us...More

Reviewed 10 May 2018 via mobile

I stole the title from a fellow reviewer. The hotel is old. Semi clean. Our room smelled. Had we not paid in advance we would have left. Loud banging noises all night. Definitely will not be staying here again. On the other side of things...More

Thank Bryan K
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded 10 May 2018

First, I would like to apogolze for the unsatisfactory stay you have had with us. We are working on replacing the carpet in the rooms with wood floors. Thank you for taking the time to write this review. We hope that you will give us...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 72 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 72 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (17)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
Myrna S
3 May 2017|
AnswerShow all 3 answers
Response from REDROOF551 | Property representative |
Please feel free to contact the hotel directly at (859)625-0084, we will be more than happy to help you!
0
Votes
jbrvfsd
19 February 2017|
AnswerShow all 3 answers
Response from Wayne H | Reviewed this property |
when we arrived at approx. 6 PM on Sunday Jan. 29-'17 at least 15 non-guests were just leaving the pool--mainly kids 10-12 yrs old with 4 adults. The pool water was very cloudy & pool deck was entirely wet. We never used the... More
0
Votes
Rob B
3 November 2016|
AnswerShow all 7 answers
Response from johnruss2011 | Reviewed this property |
There is no charge for pet's. all red roof inn's across the country have no fee for pets!
1
Vote
Room Tips
"Our room faced the parking lot and since we had our pet with us, the easy access to an outside door was..."
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"If you must stay here, make sure you request a room on the opposite side of Interstate 75."
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"Book a different place to stay"
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"Just ask for the room the farthest away from anyone else."
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