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Quality Inn Richmond

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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Reviewed 8 October 2016

nice clean room, nice staff,good breakfast,great price. bed was ok. little noizy. one of the best choice motels i stayed in for awhile,it is nice to see a choice motel that is not rundown.i would stay here again

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Helpful?
Thank Larry S
Myrtle Beach, South Carolina
Reviewed 22 August 2016

Room not very inviting. Carpet was dirty and damp, also noticed water-like bugs crawling around. Holes and nicks in walls. Water faucet dripped, was hard to shut off. Smell like cigarette smoke coming from other rooms. Also no channel guides available and when I asked (some guy behind desk..didn't get name) says 'nope, we don't have those'...one positive note, the...

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Helpful?
Thank donnayeadon
Kathy C, General Manager at Quality Inn Richmond, responded to this review

Thank you for the comments regarding your recent visit to the Quality Inn. We use this information to better improve our customer service and our guest's experience. The guest comments are printed and shared with the staff, as in this case, with maintenance and the front desk staff. These comments allow us to use real guest concerns as a training...

Gilman, Illinois
Reviewed 1 July 2016 via mobile

We checked in at 10pm, was put in a smoke free room but could smell smoke in hallway. Rooms were clean but bed hard as rock. Pillows small n breakfast was just ok..fresh at least Hotel was just ok fir our purpose

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Helpful?
1Thank Angela N
Kathy C, General Manager at Quality Inn Richmond, responded to this review

Thank you for providing feedback on your recent visit. We use this information to improve our guest satisfaction and our product. Our hotel is pleased to stay that we are in the process of receiving new mattresses and bedding; the orders are placed and should arrive soon. Please feel free to make the front desk aware of any smoke smell...

Columbus, Ohio
Reviewed 5 June 2016 via mobile

Stayed here one night on way to Florida. It was nice and clean, had a nice breakfast bar with hot and cold items, bathroom had a double shower system, very comforting. Only con was the beds. As mentioned in ad, they are double, not queen. We had two tweens and it was too close for comfort. Ask for king!

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Helpful?
Thank cld2402
Kathy C, General Manager at Quality Inn Richmond, responded to this review

Thank you for staying with us at the Quality Inn Richmond. We appreciate your visit and for your taking time to post your comments. Guest comments are invaluable to the hotel staff as we review each response and make improvements as needed. I'm sure that travel with tweens is an adventure in itself! Hope the rest of your travel went...

Danville, Illinois
Reviewed 24 May 2016

We stayed one night and could not have been happier. Quick check-in, clean room, great location. I was a little unsure since some reviews are somewhat negative but we have nothing but good things from our experience. I would not hesitate to recommend this place to others in the area.

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Thank the5marions
Reviewed 14 May 2016 via mobile

I booked this room months ago for my sister's graduation. I booked a room with 2 queen beds. When I got there...the beds were full size. This place needs to be renovated badly. Stains on the walls and carpets in the hallways and in the rooms. Refrigerator was leaking and the tub had stains and pieces nicked out of it....

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Thank xxauburntigrxx
Saint Joseph, Michigan
Reviewed 4 May 2016 via mobile

Building was very nice. Room was well appointed and clean and price was right. Breakfast was not as nice as Hampton. Front desk personnel left a lot to be desired. At check in, she was very abrupt. Stopped to get directions to a restaurant , but there was nobody there- just a sign saying they would be back in a...

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1Thank Jeff49085
James H, Assistant General Manager at Quality Inn Richmond, responded to this review

I'm very glad that you enjoyed your stay with us. I want to apologize about the staff not being attentive to your needs, and will speak to the associate regarding this matter. In the matters of a receipt I will be more than happy to email a copy to you if you like. Just call the hotel and request a...

Rosine, Kentucky
Reviewed 29 April 2016 via mobile

My husband had some classes to take at Eastern KY University and I went along and stayed in the motel during the days. I was able to walk across the street to the mall, Starbucks and Steak n Shake were just outside of the parking lot. We had a king bed/room and we felt it was very spacious. Adequate desk...

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Helpful?
Thank bluegrassraised
James H, Assistant General Manager at Quality Inn Richmond, responded to this review

Thank you for staying with us. We pride ourselves on our customer service and our location to everything in Richmond, KY. We look forward to your future stays with us and hope we can continue to offer the best Richmond has to offer.

Algonac, Michigan
Reviewed 17 April 2016

Requested a nonsmoking room. Got off the elevator wow the smoke smell was horrible. Our room was non smoking but the other half is smoking. We could still smell the smoke. Told manager, got sorry. Will never stay here again. Pillows suck. Mattress just ok. Bathroom very small. Have been a choice privileges customer for along time. Worst one I...

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Thank mooreroom1
Grand Rapids, Michigan
Reviewed 11 April 2016

I don't ever write reviews but I felt I needed to this time. We reserved a non-smoking room. The room felt like someone was actually smoking in it. We called the desk about it and they really couldn't move us because the hotel was full. I spoke to someone at the front desk in the morning about my displeasure only...

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Helpful?
Thank hilhalemb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Richmond

Address: 2006 Colby Taylor Dr, Richmond, KY 40475-8678 (Formerly Jameson Inn Richmond)
Region: United States > Kentucky > Richmond
Price Range: $117 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Richmond 2.5*
Number of rooms: 1
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Also Known As:
Jameson Inn Richmond Hotel Richmond
Richmond Jameson Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Richmond staff and other travellers.
1 question
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Berea, Kentucky
over a year ago

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Questions? Get answers from Quality Inn Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The TV in the bedroom was a flat screen the one in the living room was old tube TV.”
  • Bedroom - outside sink and vanity
  • Bedroom
  • Bathroom
  • kitchenette in a suite
 of 5 bubbles DawnE579, 22 Feb 2016 | Read review
“We stay on the lower level, cause we travel with a dog.”
 of 5 bubbles ekkerchen, 1 Jul 2015 | Read review
“Stay only on the first floor. The rooms on the third is for smokers.”
 of 5 bubbles 2emagine, 12 Jun 2015 | Read review
“Try a suite when staying here. I've seen other complaints about room size on here and the suite I stayed in while visiting was very roomy.”
 of 5 bubbles papagrit, 29 Mar 2015 | Read review
“Can't add any more than what has been posted.”
 of 5 bubbles juzlittleoldme, 2 Nov 2014 | Read review
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