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Holiday Inn Express & Suites Richmond

HIExpress.comUSD 109*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Richmond
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220 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Spencerville, Ohio
Reviewed 3 weeks ago via mobile

My husband and I stayed here while our daughter was playing in a basketball tournament at EKU. There are three exits off of I 75 for Richmond. If you are wanting to be close to the college, this hotel is the one to stay at. It was under 2 miles to get to the college. Hotel was very clean, breakfast...

Thank joynjeff
Reviewed 3 weeks ago

Spent the night on the way to South Carolina. It was Final Four Saturday, so after we went to Hooter's for dinner we came back to the hotel dining area to play cards and watch the basketball games. They had a popcorn machine, so that made a nice snack. The staff was very nice. Our room was big, nicely furnished,...

Thank Jlynn
Reviewed 11 March 2017 via mobile

Never greeted as a HI Rewards Member, never even looked @ us upon arrival The shower was the best part, very large and clean. The breakfast buffet was just ok, not much healthy. Would not stay here again.

Thank Kathy K
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Kathy K, We are sorry to read that we did not meet your expectations during your recent visit. It is unusual for us to fall short on greeting guests upon arrival. We appreciate your feedback and will use this as part of our continuing education. Our healthy breakfast options consist of oatmeal, turkey sausage, egg white omelets, hard boiled...

Louisville, Kentucky
Reviewed 8 February 2017

The front desk staff was helpful. I got my receipt brought to my room on the morning of my departure; the receipt was slid under my door. I appreciate getting my receipt this way. I had trouble getting the WIFI to work and the front desk staff helped me. After this I discovered some areas in my room where the...

2Thank Healthywalker
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Healthywalker, Thank you for your review. We appreciate you choosing our hotel for your lodging needs. We understand that staying "connected" is an important part of anyones trip and are glad to hear that we were able to help work through the WiFi concerns. We hope to see you again should you be in our area. Sincerely, Sima

Clarksville, Tennessee
Reviewed 25 January 2017

We had a great stay here! 'Meek' at the front desk was a pleasure, and made cookies. The others at the desk were awesome, too, we just didn't get their names. Clean rooms. The breakfast was decent, but nothing to write home about. The beds were comfy, and we spent most of our second day in that bed. We didn't...

1Thank benblackmon
New York
Reviewed 1 January 2017

This hotel is excellent. Great staff and great comfort. The beds are comfortable and the staff is always consistently excellent. My family lives in town and I stayed for over 10 nights this trip. Each day I was greeted as a valued customer and asked over and over if there was anything I needed. I had tons of packages delivered...

1Thank MidTMike
Reviewed 15 November 2016

We were very pleased with our stay. We have been to this Holiday Inn Express location before as we visit family in the area, and we've always had a good experience. The hotel staff is helpful, friendly, and very welcoming. The hotel is kept updated in decor, and is very clean. CHECK-IN: It was a breeze! We had a reservation,...

1Thank hollyhayden69
Reviewed 10 November 2016 via mobile

We enjoyed our stay at this Holiday Inn Express, it was clean and well maintained. Their is a Starbucks close enough to walk to that has much better coffee. I had trouble connecting to their wifi, however I was able to use their business room computer and it worked great.

Thank AbstractGarden
Canton, Michigan
Reviewed 30 October 2016 via mobile

Hotel was newly carpeted and freshly painted. Room was clean. Had a Kuerig in the room. Better quality tissue would have been nice. Multiple eating choices close by. Offered military discount. Breakfast was normal hotel fare. Tables in breakfast eating area needed to be wiped. Seemed like no one monitored that aspect.

Thank arly2013
Westfield, Indiana
Reviewed 24 October 2016

The rooms are fairly clean. Very small. The parking lot is dangerous when busy as there is not enough room to get in and out and around others. They also need more than one person working the front desk. Breakfast was average.

Thank Mary M
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Mary, Thank you for your review. We are sorry that you found the parking lot to be dangerous. The size of each parking spot is what a typical spot would be, however we will look into this concern. Thank you for staying with us. Sincerely,

62 photos of this hotel

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Room/Suite (10)
Business Centre/Function Rooms (2)
Dining (2)
Hotel & Grounds (4)
Pool/Beach Area (1)
Bathroom (2)
Other (38)
07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 

Additional Information about Holiday Inn Express & Suites Richmond

Address: 1990 Colby Taylor Dr, Richmond, KY 40475-8844
Region: United States > Kentucky > Richmond
Price Range: $181 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Richmond 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Richmond
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The parking is tight. At parking spaces on the ends of the parking area the room allows easier loading and unloading of bags.”
Healthywalker, 7 Feb 2017 | Read review
“Room 105 was nice, spacious and clean. It was also wheelchair accessible.”
mstanley2016, 13 Sep 2016 | Read review
“All are good”
Donbrown51, 29 Jul 2016 | Read review
“Pet friendly, clean, beautiful and awesome staff!!!!”
SimbaFamily, 30 Jan 2016 | Read review
“Ground floor room on the back hallway was extremely quiet.”
Tybee2, 24 Jun 2015 | Read review
5 of 5
USD 109* /night
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TripAdvisorUSD 162
TravelocityUSD 163
Booking.comUSD 162
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Prices are for 1 room, 2 adults
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