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Baymont Inn & Suites Mount Vernon Renfro Valley

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134 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Mount Vernon Renfro Valley
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Showing 133: English reviews
Cincinnati, Ohio
Reviewed 20 March 2016

I was driving through the area and had to stop due to a snow storm. I usually stay at brand name properties that are at least three star but decided to give the Heritage a try. I was very pleasantly surprised. The front desk clerk was pleasant and helpful. The room was clean and well maintained. Overall, this property is...

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Helpful?
Thank Jan S
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you so much for your wonderful review. We appreciate your giving a non franchise a chance. We take pride in our staff's friendliness and our Hotel's cleanliness . We hope to see you again soon.

Columbia, Kentucky
Reviewed 19 February 2016

room was awesome staff was top notch breakfast was very nice super clean hotel inside and out will stay here again for sure whenever in the area !!!!!!!!!!! one of the ladies at the front desk was training we was her 1st check in she was awesome and friendly and the lady training her was awesome too made us feel...

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Thank Troy T
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you so much for staying with us and for your wonderful review! It was wonderful meeting you and I am so glad you enjoyed your stay. We want everyone to feel like family when they stay with us. We feel like Theresa, our front desk employee in training, will be a huge asset to our hotel, with her friendliness...

Inglis, Florida
Reviewed 15 January 2016

We recently spent 2 days at the National Heritage Hotel at Renfro Valley, Kentucky while attending the funeral of my sister-in-law and it is a very nice place, the rooms are clean and comfortable, the staff was knowledgeable and helpful and if ever we need too stay near the area again we will certainly choose the National Heritage for our...

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Thank slimpartin
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for staying with us and taking the time to write a review. We hope you will return under happier circumstances. Thank you.

Bowling Green KY
Reviewed 22 December 2015

This hotel is very nice but dated. The front desk person was very helpful. The room was clean and there was a coffee maker and hairdryer (two things I always need). The bathroom was fine and the hot water was plenty but pressure a little iffy. The breakfast area was clean, large space with plenty of tables and well maintained...

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Thank ManyConferences
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for your review and recent stay with us. I appreciate your compliments on our cleanliness, hospitality, and comfort of our hotel. I hope you will visit again soon.

Gainesville, Florida
Reviewed 10 December 2015

I recently stayed at this American owned establishment. While the tvs could use some updating, the friendliness of the staff and the the clean room more than make up for the lack. The price was good, the place quiet, and I'll stay again.

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Helpful?
Thank Curtis L
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for your wonderful review Curtis. We appreciate you choosing our hotel for your recent stay. I will pass on your comments about our wonderful staff and clean rooms to the manager. We always appreciate compliments from our guests. We are always looking into ways to update and improve our hotel. Your remarks are very valuable. Thanks again!

Reviewed 5 December 2015

First I apologize for this late review, we stayed here on November 20 for 1 night to see the Christmas Show at Renfro Valley, and to celebrate my birthday. We usually stay at the Days Inn down the road, but my husband wanted to stay at the Nicer hotel with the better breakfast this time. We checked in, did our...

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1Thank Mctravelers
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for your review and recent stay. I apologize for the problems experienced while you stayed with us. An exterminator has inspected the rooms and found no problem, but we treated them as a precaution. After speaking with you on the phone, we processed a refund of your credit card payment. Again, I want to apologize and any difficulty...

Osgood, Ohio
Reviewed 3 December 2015

I was planning to go to Renfro Valley for their Christmas Show and wanted to stay in the area. After checking the motels on the internet I looked into this motel and the reviews were great so I called and got the price and that was also easy to handle. I was not disappointed when I got the staff were...

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Thank peaceful25
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for your wonderful review! I am so happy you chose to stay with us and enjoyed your visit. We are very proud of our staff, from cleaning to front desk, they go the extra mile. Thank you again and we hope to see you soon!

Chicago, Illinois
Reviewed 9 September 2015 via mobile

Loved almost everything about your hotel! The surroundings, breakfast and the staff. Really wish the televisions were as great as everything else. And maybe a duvet instead of the bedspread. Hope to visit again in the future!

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Thank Ava G
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for staying with us and thank you for your review! We appreciate any input from our guests and always strive to provide a great stay. Our surrounding, in beautiful Renfro Valley, and our staff, help to make this a wonderful place to visit. Thank you and hope to see you again!

Bowling Green, Kentucky
Reviewed 25 August 2015

We stayed for 1 night and it was clean and very well kept. The breakfast bar was clean and well stocked. The check-in was easy and the desk person was very friendly and helpful. This hotel is also next door to the Renfro Valley Old Barn Theatre and you could walk to there from the hotel.

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1Thank James B
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you for staying with us and review. I appreciate the kind word regarding our cleanliness, hospitality, and nice breakfast. We hope to see you again soon!

ky.
Reviewed 3 August 2015

As in the past when we stayed there,everything was good,this time I had a tablet with me.The WiFi was great.I didn't have to do anything to connect to it,and it worked fine.A very nice hotel,love staying here.

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Thank gooddayb
NHI_Manager, Group Sales at Baymont Inn & Suites Mount Vernon Renfro Valley, responded to this review

Thank you so much for staying with us again and for your wonderful review. We appreciate all of our guests and delight in their return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Handy family has been providing southern hospitality to guests for over 4 generations. The National Heritage Inn and Suites, located next to the Renfro Valley Entertainment Center, continues the tradition of offering clean and comfortable rooms at an affordable price. ... more   less 

Additional Information about Baymont Inn & Suites Mount Vernon Renfro Valley

Address: 2090 Richmond St, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456-2317 (Formerly National Heritage Inn and Suites)
Region: United States > Kentucky > Mount Vernon
Price Range: $84 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Mount Vernon Renfro Valley 2.5*
Number of rooms: 50
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Also Known As:
National Heritage Hotel Mount Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Mount Vernon Renfro Valley staff and other travellers.
3 questions
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Lansing
over a year ago
miamisburg
over a year ago
Mansfield, Ohio
over a year ago

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Questions? Get answers from Baymont Inn & Suites Mount Vernon Renfro Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a email confirmation !!!!!!!!”
 of 5 bubbles mikebC4533TQ, 6 Nov 2016 | Read review
“Rooms in the back away from the highway are quieter.”
 of 5 bubbles fivekatzmama, 1 Oct 2016 | Read review
“Rooms on North end are quieter and have outside access door for loading and unloading luggage.”
 of 5 bubbles L1340LRstevew, 23 Sep 2016 | Read review
“Back side has the best view.”
 of 5 bubbles hillpat, 23 Jun 2016 | Read review
“room 110 was a larger room with hot tub wet bar living room sitting area king bed awesome recliner and couch huge bathroom and nice view”
 of 5 bubbles 87troyt, 18 Feb 2016 | Read review
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