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Courtyard Louisville Downtown

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Courtyard Louisville Downtown
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309 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Downtown
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Showing 308: English reviews
Henderson, KY
Reviewed 20 September 2015 via mobile

If going to the Yum Center, great location. Good location for downtown and 4th Street. Clean rooms and nice beds, only 8 floors. The service at breakfast could be better, I ordered coffee and two smoothie for me and my husband. 10 minutes later I had to ask for the smoothie, it took another 5 minutes plus other people were...

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Helpful?
Thank douglass1260
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for taking time to acknowledge our clean rooms and nice beds. We are happy to know you were able to take advantage of our convenient location to the YUM! Center, Fourth Street Live and the many restaurants right outside our doors. We are sorry that you experienced a wait time in our restaurant. It is our objective to...

Reviewed 9 September 2015 via mobile

My Husband and I stayed here during a concert at KFC yum center. It was very clean, The staff was nice and it was right across the street from the yum center! The room was calming. It came with a mini fridge, safe and parking. There is also a Starbucks downstairs!

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Helpful?
Thank Lily T
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are happy to know you enjoyed your stay with us for the concert across the street at the KFC YUM! Center. We appreciate your kind words about our hotel and our staff. We hope to have the opportunity to host you again in the near future!

Pikeville, Kentucky
Reviewed 5 September 2015

Booked this one because we needed to be in the downtown area for a nighttime concert. A little more pricy than what we would normally pick. But hey it’s a Marriott hotel and we didn’t want to fight traffic and worry with finding concert parking. Figured it would be nice and worth the extra money because of the Marriott brand....

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Helpful?
Thank jim4flyn
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Please know that your thoughts are VERY important to us. We would truly like to speak to you regarding your stay. Your experience is clearly not what we are used to hearing as you can see from our other reviews. We take extreme pride in providing our guests an excellent experience from our staff to each and every sleeping room...

Cincinnati, Ohio
Reviewed 31 August 2015

So, look, this is not a 5 star luxury suite. But let me share my experience. First, we were met in front of the counter, and welcomed to the hotel. Second, we were checked in swiftly and as a Platinum member, we were given our extras and a free upgrade. My wife and I wanted to grab a bite to...

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Helpful?
Thank Bob K
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are so delighted that you decided to stay with us! Our location can't be beat and either can our staff. Thank you for taking time to recognize both! The hotel completed a 3 million dollar renovation in 2013. We hope to have the opportunity to serve you and your wife again.

Reviewed 30 August 2015

Room 816. Found a waterbug and a cricket moving across the floor. The hotel personnal acknowledged this and gave me free breakfast for the week. Lock on safe did not work. Management had someone fix it same day they were told about it. Carpet so dirty that my white socks were black on the bottom. Sign said coffee "available all...

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Helpful?
Thank BetsyExplores
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are sorry to hear that your stay with us did not meet your expectations. It is our desire to exceed our guests' expectations each and every time they stay with us.

Bernardsville, NJ
Reviewed 23 August 2015 via mobile

My husband and I stayed here for two nights. We were in room 810, which had a great view out over the Yum Center and the bridge. Let's start with the good- this location is great. Walking distance of plenty of bars and restaurants; Louisville Slugger Museum (so worth it); Evan William'a Bourbon Experience (very fun); and the riverfront (trails...

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1Thank JerseyGirlSeesWorld
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for taking time to review our property. We are happy to know you found the ease and value of our location to Downtown restaurants, sites and recreation. Any oversight in our hotel's cleanliness is taken very seriously and will not go unattended to. We strive to exceed all of your expectations when staying with us.

Perrysburg, Ohio
Reviewed 21 August 2015

Everything was what you expect from a Marriott Courtyard. Everything was clean, the registration and check-out process were both quick an the staff was very friendly. Parking is in an adjoining garage. Most everything Downtown is within walking distance but for those who need it they offer a shuttle that serves a 2 mile radius. I would definitely stay here...

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Thank donphillipsiree
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are happy to know you enjoyed the location, parking and staff of our hotel. We appreciate your time and we hope to have the opportunity to serve you again in the near future.

Asheville, North Carolina
Reviewed 20 August 2015

Stayed here for a month for training for work. The staff was friendly and helpful. It is kind of a long walk to 4th street live, especially in the cold. Parking was easy enough. Check in was quick which we all appreciated since we had a long trip.

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Helpful?
Thank babigyrl5
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for selecting the Courtyard Downtown Louisville for your long-term stay for training. We love being your "home away from home"! We are delighted to know you enjoyed our location and our staff. Here's a tip for any future stays...see if our airport priority shuttle is available to take you where you want to go in the Downtown area....

Lakeland, Tennessee
Reviewed 19 August 2015

The hotel is located in the perfect spot if you are attending a concert in the KFC/Yum Center. The center is directly across the street from the hotel. There are also good restaurants and other activities close by. The parking for the night was convenient and very reasonable. We did not have a good experience at the hotel's café/restaurant. It...

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Helpful?
Thank Jeannie D
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for selecting the Courtyard Downtown Louisville for your concert experience. You can't beat walking right across the street to the KFC YUM! Center for a show! We are sorry that your dining expectations were not met and we appreciate this feedback so that we can make adjustments for future events. We hope to have the opportunity to host...

Scarborough, Tobago
Reviewed 13 August 2015

Went to Louisville for a wedding. This Courtyard is ideally located opposite the "Yum" Center. The hotel is well kept and the room was fresh and clean. The most outstanding thing here was the service. Every one was of the staff were friendly and welcoming.

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Thank Islandwong
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for taking time to review our property. We are happy to know that you enjoyed your stay especially our friendly staff. We host many wedding groups and we are proud to be a part of so many new couples' special day.

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Downtown

Address: 100 S 2nd St, Louisville, KY 40202-1320
Region: United States > Kentucky > Louisville > Central Business District
Price Range: $219 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Courtyard
Louisville Marriott
Hotel Style:
#15 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Downtown staff and other travellers.
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Questions? Get answers from Courtyard Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a nice view facing out the front of the hotel of restaurants in the area. ”
618jennifers, 21 Apr 2017 | Read review
“Higher floors can have a good view: I was in 710 and unfortunately my view was of the KFC Yum Center, which is not attractive.”
moorejjbb, 6 Mar 2017 | Read review
“Great if going to KFC Yum! Center & 4th Street Live”
deparkerg, 29 Nov 2016 | Read review
“Be aware of the driveway into the parking garage as it is the check-in location. ”
robertmR4984NF, 14 Sep 2016 | Read review
“Stay at another hotel.”
713danw, 24 Aug 2016 | Read review
5 of 5