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Courtyard Louisville Downtown

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Courtyard Louisville Downtown
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305 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Downtown
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Showing 304: English reviews
Cool Ridge, West Virginia
Reviewed 9 November 2015

They worked with me on my preference on the room & the view...Thanks !! Friendly, helpful staff....Clean room, very convenient location, I felt very comfortable there...I liked the onsite parking garage because i dont know the city & Really didnt want ANY tickets or worse...towed !!!...It was 10$ a day but well worth it when you would have to hunt...

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Helpful?
Thank Jennifer M
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are happy to know that we were able to accommodate your preferences on your room. It is important to us to make all of our guests feel at home and comfortable during their stay with us. We are sorry that you experienced an issue with the internet during your visit. We hope to have the opportunity to serve you...

Calgary
Reviewed 9 November 2015

Stayed here the weekend of the Ironman for a conference. Although the hotel was very busy service was still quick and good. Food prices in the restaurant seemed quite high. Although I guess they normally are for hotels. The starbucks line up in the mornings is insane. Would be nice to have more than one till or more staff on....

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Helpful?
Thank travelbug0105
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Yes, the weekend of Ironman was a very busy weekend for the hotel. We are happy to know that we were able to still provide you with a high level of service that we pride ourselves on offering all of our guests. Thank you for taking your time to review our property!

Reviewed 2 November 2015 via mobile

My stay at this hotel was fantastic. The staff went obove and beyond to make sure I was comfortable and happy. I even felt like I was apart of the family......special thanks to Diane and April in the resturant....thanks to the chef! Don't know his name but his food is unbelievable. Also special thanks to Pam,Gabby, and Alex. They were...

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Helpful?
Thank Larry K
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for selecting our property while you are working in Louisville. We have truly enjoyed having you stay with us and becoming a part of our Courtyard Family!

A TripAdvisor Member
Level Contributor
33 reviews
3 hotel reviews
1 helpful vote
Reviewed 26 October 2015 via mobile

Only stayed because everything else was booked. Room was clean and staff was nice. The elevators are jank. Parking is $10 a day. No free breakfast. Not many tv channels, and slow wifi. The bistro, which is the restaurant there, doesn't have much to offer. The pool is pretty small. On the plus side there is a refrigerator in the...

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Thank A TripAdvisor Member
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for taking time to review our property. We are happy that you were our guest! Our parking garage is ran independently from the hotel, which includes the parking lot elevator. We appreciate your feedback and will communicate your thoughts with their management. We are happy you enjoyed the room, our staff and our location.

Grand Rapids, Michigan
Reviewed 23 October 2015

Had a wedding downtown and decided to stay close by and walk around the city. Perfect location, friendly service- thanks Pam & Gabby! Very clean and updated rooms, we'd stay there again for sure. Plus they threw in free parking, it pays to treat people the way you want to be treated.

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Thank Kim S
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We appreciate knowing that you found our rooms both clean & updated and that you enjoyed our central location in Downtown Louisville. Pam and Gabby are a true asset to our team and we will share your kind words with them! Thank you for taking time to let us know you enjoyed your stay.

San Diego
Reviewed 21 September 2015

I was in town for a convention and wanted to stay downtown so that I could utilize the convention shuttle. Most of the other "recommended" hotels were pricier than the Courtyard so I picked it. The location and the check-in staff were great! Downtown Louisville itself isn't very big but the hotel is conveniently located. When I looked for restaurant...

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Helpful?
Thank SANsna
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for selecting the Courtyard Downtown for your stay in Louisville. We are happy to know that you found our staff courteous, your check-in experience fast and our location convenient to restaurants as well as the conference transportation. Thank you for offering a tip to our potential guests!

Henderson, KY
Reviewed 20 September 2015 via mobile

If going to the Yum Center, great location. Good location for downtown and 4th Street. Clean rooms and nice beds, only 8 floors. The service at breakfast could be better, I ordered coffee and two smoothie for me and my husband. 10 minutes later I had to ask for the smoothie, it took another 5 minutes plus other people were...

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Thank douglass1260
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Thank you for taking time to acknowledge our clean rooms and nice beds. We are happy to know you were able to take advantage of our convenient location to the YUM! Center, Fourth Street Live and the many restaurants right outside our doors. We are sorry that you experienced a wait time in our restaurant. It is our objective to...

Reviewed 9 September 2015 via mobile

My Husband and I stayed here during a concert at KFC yum center. It was very clean, The staff was nice and it was right across the street from the yum center! The room was calming. It came with a mini fridge, safe and parking. There is also a Starbucks downstairs!

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Thank Lily T
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are happy to know you enjoyed your stay with us for the concert across the street at the KFC YUM! Center. We appreciate your kind words about our hotel and our staff. We hope to have the opportunity to host you again in the near future!

Pikeville, Kentucky
Reviewed 5 September 2015

Booked this one because we needed to be in the downtown area for a nighttime concert. A little more pricy than what we would normally pick. But hey it’s a Marriott hotel and we didn’t want to fight traffic and worry with finding concert parking. Figured it would be nice and worth the extra money because of the Marriott brand....

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Thank jim4flyn
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

Please know that your thoughts are VERY important to us. We would truly like to speak to you regarding your stay. Your experience is clearly not what we are used to hearing as you can see from our other reviews. We take extreme pride in providing our guests an excellent experience from our staff to each and every sleeping room...

Cincinnati, Ohio
Reviewed 31 August 2015

So, look, this is not a 5 star luxury suite. But let me share my experience. First, we were met in front of the counter, and welcomed to the hotel. Second, we were checked in swiftly and as a Platinum member, we were given our extras and a free upgrade. My wife and I wanted to grab a bite to...

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Helpful?
Thank Bob K
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review

We are so delighted that you decided to stay with us! Our location can't be beat and either can our staff. Thank you for taking time to recognize both! The hotel completed a 3 million dollar renovation in 2013. We hope to have the opportunity to serve you and your wife again.

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Downtown

Address: 100 S 2nd St, Louisville, KY 40202-1320
Region: United States > Kentucky > Louisville > Central Business District
Price Range: $204 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Courtyard
Louisville Marriott
Hotel Style:
#15 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Downtown staff and other travellers.
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Questions? Get answers from Courtyard Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors can have a good view: I was in 710 and unfortunately my view was of the KFC Yum Center, which is not attractive.”
 of 5 bubbles moorejjbb, 6 Mar 2017 | Read review
“Great if going to KFC Yum! Center & 4th Street Live”
 of 5 bubbles deparkerg, 29 Nov 2016 | Read review
“Be aware of the driveway into the parking garage as it is the check-in location. ”
 of 5 bubbles robertmR4984NF, 14 Sep 2016 | Read review
“Stay at another hotel.”
 of 5 bubbles 713danw, 24 Aug 2016 | Read review
“Ask for a view of Main St.”
 of 5 bubbles Van1701, 15 Jun 2016 | Read review
5 of 5