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Residence Inn Louisville East

249 reviews
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Traveller (78)
Room & Suite (38)
Dining (12)
Overview
  • Excellent61%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“evening socials”(4 reviews)
“pf changs”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)Write a Review
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Traveller rating
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LanguageEnglish
148
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13
8
Show reviews that mention
All reviewsevening socialspf changsbasketball courtfront deskfull kitchenevery guestmy home away from homethe general managerquiet locationthe breakfast areaeast sidegreat propertypull out couchstayed nightswould stay here againgreat staybreakfast buffet
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11 - 15 of 246 reviews
Reviewed 30 July 2017 via mobile

I stay at a lot of Marriott properties and this one doesn't live up to the brand. The rooms were not clean and the facility was looking worn out. They did allow pets but had the highest pet fee, $100, of any hotel chains I...More

Thank SteveSchappe
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 31 July 2017

I'm so sorry you were disappointed with us on your recent stay. The $100 pet fee is a standard for Residence Inn's, and the four properties in Louisville all charge the same fee to sanitize the rooms. As for the facility, we are also looking...More

Reviewed 26 July 2017

Trena G. cleaned my room daily while I stayed for a training. She was fantastic! Every evening I would come dragging in, knowing I would have a crisp, clean bed, and that my towels would be replenished. Every inch of the room had been tidied...More

Thank jessbayless81
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 27 July 2017

Thanks so much for posting a review! Trena is a new addition to our Residence Inn staff, and she is already taking such great care of our guests! I will pass on your great review to the team, and we hope to see you the...More

Reviewed 15 July 2017

The hotel is not a traditional style building with a central lobby, elevators, etc. Instead, this style looks like an apartment style where rooms are in separate buildings. Upstairs rooms require a climb up the outdoor stairs. No elevators. So, if you want to go...More

Thank Hy R
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 17 July 2017

I'm so sorry you didn't enjoy the unique features of our "original" Residence Inn. So many of our long term guests appreciate the privacy afforded by the individual "apartment style" buildings. I'm excited to announce that we will be undergoing a full renovation, inside and...More

Reviewed 9 July 2017

If you have a plan to stay for along time in the city,its best place to live.Brenda Turney takes care each & every guest with lot of love Respect& affection. Good restaurants are available nearby. The Hotel Campus is very spacious with private parking space.The...More

Thank Niraj C
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 10 July 2017

Thanks so much for your review! It is always a pleasure to welcome you back to your "home away from home"! Let us know if there is anything additional you need, and we will take care of it immediately. Great having you here!

Reviewed 8 July 2017 via mobile

After doing a lot of research on Trip advisor, we had decided this was the hotel we are going to stay at while in Louisville Kentucky. Unfortunately, we were really disappointed. We have stayed at Marriott properties for years and I am very surprised that...More

Thank zaogirl2002
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 10 July 2017

I'm so sorry your visit wasn't up to the usual high standards we have here at Residence Inn Louisville East. I appreciate your feedback, and we have already taken steps to implement some process changes which should ensure that your issues are not repeated. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
USD 131 - USD 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 131 - USD 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (38)
Dining (12)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"This is the old-style Residence. 12 rooms in each separate building. All good."
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"stay someplace else"
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"ask for a ground floor room"
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"Rooms without an eastern exposure will be quieter."
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