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BEST WESTERN Louisville East

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BEST WESTERN Louisville East
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426 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Franklin, United States
Reviewed 4 days ago NEW

This is a very nice hotel. Room was very nice and spacious. Breakfast was hot and quality of food was good. Location was easy to get to. Check-In was smooth and staff was very helpful. Check-Out went just as well. Only issue I had was toilet ran continually, but was not a show-stopper. I only had a one night stay,...

Review collected in partnership with Best Western
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Helpful?
Thank L1214YMjohnp
Hazard, Kentucky
Reviewed 2 weeks ago via mobile

Got a suite for $89 , which after tax was a little over $100 , which was an ok value. Room could have been cleaner , lots of dirty q-tips in the floor which was a little disgusting. Bath tub was dirty with hand prints , also on mirrors and windows. Plan on being out by 9:30 if you don't...

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Thank Scott F
Reviewed 2 weeks ago via mobile

We booked this hotel last minute on our way home to Canada from Mobile AL. It was a great price. The front desk staff was very friendly when we arrived so we felt welcomed. Our room was a suite with 2 Queen beds and a pull out, which was great for our family of 5. It was HUGE, very spacious!...

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Thank Michelle P
Saint Joseph, Missouri
Reviewed 2 weeks ago

The hotel was very clean and well kept. The hotel is located within a 1/4 mile of walmart, and within minutes of just about any option for food and entertainment. We stayed 3 days and we're extremely satisfied. The only real issue that we had was connectivity issues with the internet. But, oveall, it was great!!

Review collected in partnership with Best Western
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Thank P6302WEdennism
Central Kentucky, United States
Reviewed 4 weeks ago

We usually have a great experience at this location. The staff and amenities are just right and the location is perfect for our needs. The only elevator was being worked on and would not be finished until the end of the month. We were not notified of this until after our reservation was made and had to use the stairs...

Review collected in partnership with Best Western
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Thank Peter S
North Carolina
Reviewed 22 November 2016

The hotel is not the greatest but it was clean and the staff were courteous. The decor could use some sprucing up, but we were only there for one night and the hotel worked perfectly for what we needed it for. The indoor pool was a big hit for the kids and the free breakfast was good enough for us...

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Thank Cassandra F
San Antonio, Texas
Reviewed 21 November 2016

staff was rude, hotel was extremely loud, parking was scarce due to the renovations, i met the owner, he was extremely rude when i brought these issues to his attention. I will never go to another best western if this is the standard.

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Thank swfan1987
Reviewed 12 November 2016

very helpful and friendly staff except for one of the kitchen staff-did not catch her name-went to eat breakfast at 9:15 and they were out of bacon-when I asked if there was any more or maybe sausage she just shrugged and said no & proceeded to sit on her rear and watch tv!!! better eat early or go out for...

Review collected in partnership with Best Western
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Thank M6097OEjamesc
Grand Blanc
Reviewed 12 November 2016

This place is ok, but no frills. The breakfast was not that great , eggs were watery, sausage was burnt, and the danishes were stale. I will choose another place to stay the next time I go to louiville. The air/ heater unit made a terrible rattle all night, so no sleep here!!! Also the hot tub was broke down...

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Thank Lacreasha G
Reviewed 5 November 2016

I thought the room was nice and the breakfast was excellent the staff Hunter was very understanding and welcoming...he went out of his way to provide excellent service. The lady Janet i believe was her name was very unaccommodating and rude at time nit picked at us from the time we arrived due to not wanting to honor us a...

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Thank Tabitha S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $101 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Travelocity, Expedia, Best Western and Priceline so you can book your BEST WESTERN Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Hotel Style:
#36 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Louisville East staff and other travellers.
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Questions? Get answers from BEST WESTERN Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The other guests at the hotel seemed to be contractors for local construction projects. They were very friendly but a little loud at night.”
 of 5 bubbles 204cassandraf, 22 Nov 2016 | Read review
“Upper floors with a King size bed”
 of 5 bubbles 123456topman, 1 Nov 2016 | Read review
“The East side sunrise has nothing blocking it. Nice.”
 of 5 bubbles Jeff40330, 6 Sep 2016 | Read review
“My room was near the ice machine and elevator on the third floor, and it was still quiet.”
 of 5 bubbles jrife88, 29 Jun 2016 | Read review
“Call before hand and request larger KING room, because the standard KING rooms are tiny.”
 of 5 bubbles 547cassieb, 27 Apr 2016 | Read review
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